Patient and Clinician Videos (Audio/Video item) Molly Glassman This caregiver learned that by asking questions she could keep her aging mother safe in the health care system.Flash® video, 3 min. Molly Glassman: Patient Video (Questions are the Answer) [ - 0:03:00] Your browser doesn't support JavaScript. Please upgrade to a modern browser or enable JavaScript in your existing browser. Content on this page requires a newer version of Adobe Flash Player. Current as of August 2011 Internet Citation: Patient and Clinician Videos: Molly Glassman. August 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/patients-consumers/patient-involvement/ask-your-doctor/videos/patient03/index.html