Learn about CUSP

The Learn about CUSP module of the CUSP Toolkit offers an outline and brief history of the CUSP model, summarizes the CUSP Toolkit modules, and how to use them.


  • Shows how CUSP supports other quality and safety tools
  • Describes the CUSP framework and the goals of the CUSP Toolkit
  • Demonstrates how to apply the CUSP Toolkit in a clinical environment
  • Discusses the effects of errors and patient harm and the underlying causes of errors

This module includes--

Facilitator Notes (Word File, 3.0 MB) (Accessible Version)

Presentation Slides (PowerPoint File, 2.4 MB) (Accessible Version)

Video (Flash® file)

ZIP files 

Internet Citation: Learn about CUSP. October 2015. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum-tools/cusptoolkit/modules/learn/index.html