Teamwork Perceptions Questionnaire (T-TPQ)
TeamSTEPPS® Instructor Manual
Instructions: Please respond to the questions below by placing a check mark (√) in the box that corresponds to your level of agreement from Strongly Agree to Strongly Disagree. Please select only one response for each question.
Team Function | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
---|---|---|---|---|---|
1. The skills of staff overlap sufficiently so that work can be shared when necessary. | |||||
2. Staff are held accountable for their actions. | |||||
3. Staff within my unit share information that enables timely decision making by the direct patient care team. | |||||
4. My unit makes efficient use of resources (e.g., staff supplies, equipment, information). | |||||
5. Staff understand their roles and responsibilities. | |||||
6. My unit has clearly articulated goals. | |||||
7. My unit operates at a high level of efficiency. | |||||
Leadership | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
8. My supervisor/manager considers staff input when making decisions about patient care. | |||||
9. My supervisor/manager provides opportunities to discuss the unit’s performance after an event. | |||||
10. My supervisor/manager takes time to meet with staff to develop a plan for patient care. | |||||
11. My supervisor/manager ensures that adequate resources (e.g., staff, supplies, equipment, information) are available. | |||||
12. My supervisor/manager resolves conflicts successfully. | |||||
13. My supervisor/manager models appropriate team behavior. | |||||
14. My supervisor/manager ensures that staff are aware of any situations or changes that may affect patient care. | |||||
Situation Monitoring | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
15. Staff effectively anticipate each other’s needs. | |||||
16. Staff monitor each other’s performance. | |||||
17. Staff exchange relevant information as it becomes available. | |||||
18. Staff continuously scan the environment for important information. | |||||
19. Staff share information regarding potential complications (e.g., patient changes, bed availability). | |||||
20. Staff meets to reevaluate patient care goals when aspects of the situation have changed. | |||||
21. Staff correct each other’s mistakes to ensure that procedures are followed properly. | |||||
Mutual Support | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
22. Staff assist fellow staff during high workload. | |||||
23. Staff request assistance from fellow staff when they feel overwhelmed. | |||||
24. Staff caution each other about potentially dangerous situations. | |||||
25. Feedback between staff is delivered in a way that promotes positive interactions and future change. | |||||
26. Staff advocate for patients even when their opinion conflicts with that of a senior member of the unit. | |||||
27. When staff have a concern about patient safety, they challenge others until they are sure the concern has been heard. | |||||
28. Staff resolve their conflicts, even when the conflicts have become personal. | |||||
Communication | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
29. Information regarding patient care is explained to patients and their families in lay terms. | |||||
30. Staff relay relevant information in a timely manner. | |||||
31. When communicating with patients, staff allow enough time for questions. | |||||
32. Staff use common terminology when communicating with each other. | |||||
33. Staff verbally verify information that they receive from one another. | |||||
34. Staff follow a standardized method of sharing information when handing off patients. | |||||
35. Staff seek information from all available sources. |