Patient Language Process Map

TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module


Identify language/cultural needs
Who?How?
Contact interpreter
Who?How? List various methods. Note contingency plans.
Ensure that interpreter is present for entire encounter
Who?How?
Ensure that interpreter is fully informed and integrated into team
Who?How?
Page last reviewed December 2012
Internet Citation: Patient Language Process Map: TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module. December 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprocessmap.html