TeamSTEPPS Long-Term Care Version
The Long-Term Care version of TeamSTEPPS adapts the core concepts of the TeamSTEPPS program to reflect the environment of nursing homes and other other long-term care settings such as assisted living and continuing care retirement communities. Examples, discussions, and exercises in this version of TeamSTEPPS are tailored to the long-term care environment.Note: some html and video files are currently unavailable in our new format. Go to our legacy site to view the prior format: http://www.ahrq.gov/legacy/teamsteppstools/longtermcare/
Overview
The Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) have developed TeamSTEPPS®, a teamwork system that offers a powerful solution to improving collaboration and communication within health care facilities. Teamwork has been found to be one of the key initiatives within patient safety that can transform the culture within health care. Patient safety experts agree that communication and other teamwork skills are essential for the provision of quality health care and for the prevention and mitigation of medical errors and of patient injury and harm. This version of TeamSTEPP® has been adapted to address isssues specific to nursing homes.
TeamSTEPPS® is an evidence-based program aimed at optimizing performance among teams of health care professionals, enabling them to respond quickly and effectively to whatever situations arise. This curriculum was developed by a panel of experts, incorporating over 25 years of scientific research that has been conducted on teams and team performance.
The TeamSTEPPS® Instructor Guide is designed to help you develop and deploy a customized plan to train your staff in teamwork skills and lead a teamwork improvement initiative in your nursing home from initial concept development through to sustainment of positive changes. Comprehensive curricula and instructional guides include short case studies and videos illustrating teamwork opportunities and successes. Supporting materials include a pocket guide (the Essentials Course), DVD, and evaluation tools. Instructor and Trainer workshop materials focus on change management, coaching, and implementation.
Instructor Guide
The Instructor Guide consists of two main components:
- TeamSTEPPS® Long-Term Care Essentials Course
- TeamSTEPPS® Long-Term Care Fundamentals Course
Introductory Material
- Welcome (PDF File, 50 KB)
- TeamSTEPPS Overview (This streaming Flash® video opens in a new window; close window to return to TeamSTEPPS Long-Term Care.)
- Instructor Guide Contents
- Course Management Guide (PDF File, 840 KB)
Additional Materials
- Implementation Guide (PDF File, 1.3 MB)
- Training Videos
- Scenarios (PDF File, 590 KB)
- Site Tools
- References
Fundamentals
Module 1: Introduction
- Instructor's slides (PowerPoint® File, 2.1 MB) (PDF File, 490 KB)
- Classroom slides (PowerPoint® File, 3.4 MB) (PDF File, 290 KB)
- Evidence Base (PDF File, 166 KB)
- Magic Wand Exercise Sheet (PDF File, 127 KB)
Module 2: Team Structure
- Instructor's slides (PowerPoint® File, 1.3 MB) (PDF File, 255 KB)
- Classroom slides (PowerPoint® File, 2 MB) (PDF File, 270 KB)
- Evidence Base (PDF File, 166 KB)
- Multi-Team System Exercise Sheet (PDF File, 155 KB)
- Teams and Teamwork Exercise Sheet (PDF File, 105 KB)
Module 3: Leadership
- Instructor's slides (PowerPoint® File, 800 KB) (PDF File, 465 KB)
- Classroom slides (PowerPoint® File, 2.3 MB) (PDF File, 240 KB)
- Evidence Base (PDF File, 154 KB)
- Leadership Exercise Sheet (PDF File, 80 KB)
Module 4: Situation Monitoring
- Instructor's slides (PowerPoint® File, 1 MB) (PDF File, 430 KB)
- Classroom slides (PowerPoint® File, 2.3 MB) (PDF File, 470 KB)
- Evidence Base (PDF File, 154 KB)
- Situation Monitoring Exercise Sheet (PDF File, 210 KB)
Module 5: Mutual Support
- Instructor's slides (PowerPoint® File, 3.2 MB) (PDF File, 315 KB)
- Classroom slides (PowerPoint® File, 2.6 MB) (PDF File, 195 KB)
- Evidence Base (PDF File, 148 KB)
- Mutual Support Exercise Sheet (PDF File, 110 KB)
Module 6: Communication
- Instructor's slides (PowerPoint® File, 1.5 MB) (PDF File, 317 KB)
- Classroom slides (PowerPoint® File, 2.4 MB) (PDF File, 340 KB)
- Evidence Base (PDF File, 145 KB)
Module 7: Summary—Putting it All Together
- Instructor's slides (PowerPoint® File, 636 KB) (PDF File, 215 KB)
- Classroom slides (PowerPoint® File, 1.1 MB) (PDF File, 85 KB)
- Summary Role Play Exercise Sheet (PDF File, 112 KB)
Module 8: Change Management
- Instructor's slides (PowerPoint® File, 1.1 MB) (PDF File, 215 KB)
- Classroom slides (PowerPoint® File, 1.4 MB) (PDF File, 260 KB)
- Sizing up the Iceberg (PDF File, 151 KB)
- Sizing up the Culture (PDF File, 130 KB)
Module 9: Coaching Workshop
- Instructor's slides (PowerPoint® File, 710 KB) (PDF File, 915 KB)
- Classroom slides (PowerPoint® File, 1.2 MB) (PDF File, 200 KB)
- Feedback Form (PDF File, 85 KB)
- Coaching Scenarios (PDF File, 226 KB)
- Self-Assessment (PDF File, 217 KB)
Module 10: Implementation Workshop
- Instructor's slides (PowerPoint® File, 1.2 MB) (PDF File, 250 KB)
- Classroom slides (PowerPoint® File, 520 KB) (PDF File, 75 MB)
Module 11: Practice Teaching Session
- Instructor's slides (PowerPoint® File, 880 KB) (PDF File, 70 KB)
- Classroom slides (PowerPoint® File, 410 KB) (PDF File, 65 KB)
- Feedback Form (PDF File, 180 KB)
Supplemental Module
- Instructor's slides (PowerPoint® File, 225 KB) (PDF File, 150 KB)
- Classroom slides (PowerPoint® File, 1.2 MB) (PDF File, 283 KB)