Re-Engineered Discharge (RED) Toolkit

Tool 2: How to Begin the Re-engineered Discharge Implementation At Your Hospital (continued)

Sample Training Agenda

Some hospitals might benefit from onsite training about how to carry out the RED. A sample agenda for a daylong training is shown below.

Time Title of Session Presenter
9:00 - 9:05 Introductions  
9:05 - 10:20 Background of the RED  
  Objectives:

  • Introduce the patient safety and public policy issues.
  • Review the scientific evidence from Project RED research.
  • Describe factors related to the "business case" for hospitals.
  • Discuss the important role of the senior leaders.
 
10:20 - 10:30 Break  
10:30 - 12:15 Discharge Educator Training  
 

Objectives:

  • Understand the components of the RED.
  • Understand the discharge educator role.
  • Review the implementation tools.
  • Review specific culturally appropriate actions for RED components.
 
12:15 - 1:00 Lunch  
1:00 - 2:30 How Will Your Hospital Implement the RED?  
 

Objectives:

  • Discuss implementation and workflow plan.
  • Review hospital's challenges:
    1. Hospital related.
    2. Patient related.
    3. Medical team related.
  • Develop strategies to overcome challenges.
  • Review hospital's next steps in implementing the RED.
 
2:30 - 3:30 Workstation Training  
 

Objectives:

  • Understand the connection between the DE Workbook and the Workstation.
  • Learn how to use the Workstation to document the discharge plan and to create the after hospital care plan (AHCP).
 
3:30 - 3:45 Break  
3:45 - 4:30 Postdischarge Followup Phone Call  
 

Objectives:

  • Understand the importance of the followup phone call.
  • Learn to conduct the preparation steps.
  • Learn to conduct appropriate actions after the call.
 
4:30 - 5:30 How To Measure RED Implementation and Outcomes  
 

Objectives:

  • Introduce measurable implementation and outcome indicators.
  • Review specific measures for each RED component.
  • Discuss goals and using measures to inform continued quality improvement.
 
Page last reviewed March 2013
Internet Citation: Tool 2: How to Begin the Re-engineered Discharge Implementation At Your Hospital (continued). March 2013. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/systems/hospital/red/toolkit/sampleagenda.html