National Healthcare Quality and Disparities Report
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AHRQ Research Studies
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Research Studies is a compilation of published research articles funded by AHRQ or authored by AHRQ researchers.
Results
376 to 387 of 387 Research Studies DisplayedSage WM, Gallagher TH, Armstrong S
How policy makers can smooth the way for communication-and- resolution programs.
The authors argue that State and federal policy makers should try to allay potential defendants’ fears of litigation (e.g., by protecting apologies from use in court), facilitate patient participation (e.g., by ensuring access to legal representation), and address the reputational and economic concerns of health care providers (e.g., by clarifying practices governing National Practitioner Data Bank reporting and payers’ financial recourse following medical error).
AHRQ-funded; HS019505; HS019531; HS019561; HS019565; HSO19608; HS19537.
Citation: Sage WM, Gallagher TH, Armstrong S .
How policy makers can smooth the way for communication-and- resolution programs.
Health Aff 2014 Jan;33(1):11-9. doi: 10.1377/hlthaff.2013.0930..
Keywords: Communication, Policy, Medical Liability, Policy
Mello MM, Senecal SK, Kuznetsov Y
Implementing hospital-based communication-and-resolution programs: lessons learned in New York City.
The researchers report on the experiences of five hospitals with implementing the communications-and-resolution program (CRP) in general surgery over a twenty-two-month period. They found that all of the hospitals improved disclosure and surveillance of adverse events but were not able to fully implement the program’s compensation component. These experiences suggest that strong support from top leadership at the hospital and insurer levels, and adequate staff resources, are critical for the success of CRPs.
AHRQ-funded; HS019505.
Citation: Mello MM, Senecal SK, Kuznetsov Y .
Implementing hospital-based communication-and-resolution programs: lessons learned in New York City.
Health Aff 2014 Jan;33(1):30-8. doi: 10.1377/hlthaff.2013.0849..
Keywords: Adverse Events, Communication, Medical Liability, Patient Safety
Rangachari P, Madaio M, Rethemeyer RK
Role of communication content and frequency in enabling evidence-based practices.
The study sought to promote central line bundle (CLB) implementation in a medical ICU and a pediatric ICU through periodic quality improvement (QI) interventions over a 52-week period. It found that proactive communications increased by 68 percent in the MICU and 61 percent in the PICU. During the same timeframe, both units increased CLB adherence to 100 percent. Both units also demonstrated statistically significant declines in catheter days.
AHRQ-funded; HS019785.
Citation: Rangachari P, Madaio M, Rethemeyer RK .
Role of communication content and frequency in enabling evidence-based practices.
Qual Manag Health Care 2014 Jan-Mar;23(1):43-58. doi: 10.1097/qmh.0000000000000017..
Keywords: Central Line-Associated Bloodstream Infections (CLABSI), Communication, Evidence-Based Practice, Guidelines, Healthcare-Associated Infections (HAIs), Intensive Care Unit (ICU), Quality of Care, Quality Improvement
Schwitzer G
Addressing tensions when popular media and evidence-based care collide.
This paper documents recurring problems in media messages about health-care interventions and offers suggestions for new or expanded efforts to improve the public dialogue about health care. It concluded that inaccurate, imbalanced, incomplete news stories may drown out more careful scrutiny of the evidence by many influential news organizations.
AHRQ-funded; 290200810015C
Citation: Schwitzer G .
Addressing tensions when popular media and evidence-based care collide.
BMC Med Inform Decis Making 2013;13 Suppl 3:S3. doi: 10.1186/1472-6947-13-s3-s3..
Keywords: Communication, Education: Patient and Caregiver, Evidence-Based Practice
Jensen JD, Krakow M, John KK
Against conventional wisdom: when the public, the media, and medical practice collide.
In 2009, the U.S. Preventive Services Task Force released new mammography screening guidelines that sparked a torrent of criticism. The goal of this article is to articulate how conflicts of this type arise and to review possible means of redress. The authors concluded that science is routinely simplified as it is prepared for public consumption. In line with the model of information overload, this practice may increase short-term adherence to recommendations at the expense of long-term message consistency and trust in science.
AHRQ-funded; 290200810015C
Citation: Jensen JD, Krakow M, John KK .
Against conventional wisdom: when the public, the media, and medical practice collide.
BMC Med Inform Decis Making 2013;13 Suppl 3:S4. doi: 10.1186/1472-6947-13-s3-s4..
Keywords: Communication, Evidence-Based Practice, Guidelines, Health Services Research (HSR), U.S. Preventive Services Task Force (USPSTF)
Quigley DD, Martino SC, Brown JA
Evaluating the content of the communication items in the CAHPS clinician and group survey and supplemental items with what high-performing physicians say they do.
The authors examined the content of the CAHPS® Clinician and Group Survey and found that the survey items captured many of the most commonly mentioned doctor-patient communication behaviors and practices identified by high-performing physicians. However, three key aspects of communication--nonverbal communication, greeting patients, and tracking personal information about patients--were not captured by the current survey.
AHRQ-funded; HS016980.
Citation: Quigley DD, Martino SC, Brown JA .
Evaluating the content of the communication items in the CAHPS clinician and group survey and supplemental items with what high-performing physicians say they do.
Patient. 2013;6(3):169-77. doi: 10.1007/s40271-013-0016-1..
Keywords: Communication, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Quality of Care, Clinician-Patient Communication, Provider Performance
Baur C, Brach C
AHRQ Author: Brach C
Pharmacy research on health literacy can contribute to national goals and health care system improvements.
Three key points about health literacy underscore the articles in this special issue: 1. Effective health communication utilizes both the spoken and written word; 2. A number of health literacy tools can help pharmacists implement health literacy practices; 3. Readability assessments can be a step on a path toward more productive provider–patient communication.
AHRQ-authored.
Citation: Baur C, Brach C .
Pharmacy research on health literacy can contribute to national goals and health care system improvements.
Res Social Adm Pharm 2013 Sep-Oct;9(5):498-502. doi: 10.1016/j.sapharm.2013.06.012.
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Keywords: Healthcare Delivery, Communication, Health Literacy, Provider: Pharmacist
Del Fiol G, Curtis C, Cimino JJ
Disseminating context-specific access to online knowledge resources within electronic health record systems.
This paper describes OpenInfobutton (www.openinfobutton.org): a standards-based, open source Web service that was designed to disseminate infobutton capabilities in multiple electronic health record systems and healthcare organizations. Included in this overview are the OpenInfobutton architecture, knowledge resource integration, and experiences at five large healthcare organizations.
AHRQ-funded; HS018352.
Citation: Del Fiol G, Curtis C, Cimino JJ .
Disseminating context-specific access to online knowledge resources within electronic health record systems.
Stud Health Technol Inform 2013;192:672-6..
Keywords: Clinical Decision Support (CDS), Communication, Electronic Health Records (EHRs), Health Information Technology (HIT), Web-Based
Wilcox L, Patel R, Back A
Patient-clinician communication: the roadmap for HCI.
The authors discussed their view of a workshop, envisioning opening up a dialogue among researchers and clinicians who wish to discuss directions for future research and focusing on exploring how technologies available today, as well as projected for the future, can support the communication needs of clinicians and patients.
AHRQ-funded; HS021393.
Citation: Wilcox L, Patel R, Back A .
Patient-clinician communication: the roadmap for HCI.
Ext Abstr Hum Factors Computing Syst 2013 Apr 27;2013:3291-94. doi: 10.1145/2468356.2479669.
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Keywords: Communication, Health Information Technology (HIT), Patient-Centered Outcomes Research, Clinician-Patient Communication
Santa JS
Communicating information about "what not to do" to consumers.
The author reports on ways in which Consumer Reports magazine has communicated information about health services to its readers. Over a 5-year period, the author shows that the magazine as it learned more about how to communicate “what not to do” to consumers, was ultimately able to enhance the effectiveness of this difficult message.
AHRQ-funded; 290200810015C
Citation: Santa JS .
Communicating information about "what not to do" to consumers.
BMC Med Inform Decis Making 2013;13 Suppl 3:S2. doi: 10.1186/1472-6947-13-s3-s2..
Keywords: Communication, Education: Patient and Caregiver
Sanders Thompson VL
Making decisions in a complex information environment: evidential preference and information we trust.
This article discusses the role of information sources and evidential preferences—including the influence of health professionals, general and ethnicity-specific media, Internet sources, personal experiences, and family and friends and their testimonials and anecdotal evidence in health decisions. It also contains recommendations for health communication practices, professional training, and future research directions.
AHRQ-funded; 290200810015C
Citation: Sanders Thompson VL .
Making decisions in a complex information environment: evidential preference and information we trust.
BMC Med Inform Decis Making 2013;13 Suppl 3:S7. doi: 10.1186/1472-6947-13-s3-s7..
Keywords: Communication, Education: Patient and Caregiver, Shared Decision Making
Kravitz RL, Bell RA
Media, messages, and medication: strategies to reconcile what patients hear, what they want, and what they need from medications.
This analysis takes the form of a critical, integrative synthesis of research from the fields of medicine, marketing, public health, and health communications. The authors conclude that the problem is not a lack of information: rather, it is knowing what information to trust.
AHRQ-funded; 290200810015C
Citation: Kravitz RL, Bell RA .
Media, messages, and medication: strategies to reconcile what patients hear, what they want, and what they need from medications.
BMC Med Inform Decis Making 2013;13 Suppl 3:S5. doi: 10.1186/1472-6947-13-s3-s5..
Keywords: Communication, Education: Patient and Caregiver, Health Promotion, Medication, Public Health