Clinician & Group

The CAHPS Clinician & Group Survey (CG-CAHPS) asks patients to report on and rate their recent experiences with clinicians and their staff.

Read about the Clinician & Group Survey

The Clinician & Group Survey includes standardized questionnaires and optional supplemental items for adults and children. Version 3.0 of the Clinician & Group Survey was released in July 2015.

Get the Clinician & Group Survey and Instructions

You can download for free everything you need to conduct a Clinician & Group Survey:

  • The questionnaires for adults and children.
  • Supplemental items that you can add to your questionnaire.
  • Guidance on administering the survey and preparing the data for analysis.
  • SAS®-based analysis programs and instructions for analyzing survey results.
  • Guidance on reporting survey results.

Compare Clinician & Group Survey Data

Using Clinician & Group Survey results submitted by survey sponsors around the country, the CAHPS Database reports aggregated data that you can use to—

  • Assess the overall performance of different kinds of physician practices and groups.
  • Analyze the performance of a single physician practice or group relative to appropriate benchmarks.

Improve Patients' Experiences with Doctors' Offices

You can use the results of a Clinician & Group Survey to identify opportunities for improvement and track progress towards goals. Resources available to inform and support the improvement process include the CAHPS Ambulatory Care Improvement Guide, recorded Webcasts, presentations, and case studies.

Report Clinician & Group Survey Scores to Consumers

The results of a Clinician & Group Survey can be shared with consumers as well as physician practices, medical groups, health plans, and other audiences. You can report—

  • Composite measures, which combine two or more related survey items into a single indicator.
  • Ratings, which represent a score on a scale of 0 to 10.

Available resources include guidance on reporting CAHPS scores to consumers, presentations, and examples of consumer-oriented reports.

Page last reviewed March 2016
Page originally created June 2013
Internet Citation: Clinician & Group. Content last reviewed March 2016. Agency for Healthcare Research and Quality, Rockville, MD.