Measuring and Responding to Safety Culture Across Healthcare

This webinar was the third of a three-part series on Safety Culture in Healthcare. On April 15, 2025, presenters discussed how to measure and improve safety culture using tools like AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Program, the Safety, Communication, Operational Reliability, and Engagement (SCORE) Survey, Safety Attitudes Questionnaire (SAQ), and others.

Measuring and Responding to Safety Culture Across Healthcare (1:00:18)

Speakers

• Bryan Sexton, Ph.D., Director, Duke Center for the Advancement of Well-being Science, Associate Professor, Psychiatry, Duke University School of Medicine.
• Jonathan Bakdash, Ph.D., Social Science Analyst, CAHPS and SOPS Programs, Agency for Healthcare Research and Quality.
• Joann Sorra, Ph.D., Project Director, User Network for CAHPS and SOPS, Vice President, Westat.

Materials

• Slide Presentation: Measuring and Responding to Safety Culture Across Healthcare (PDF, 5.7 MB)