SNAC Member: Susan M. Edgman-Levitan, P.A.
MGH Stoeckle Center for Primary Care Innovation
Co-Chair, MGB Patient Experience Leaders
Susan M. Edgman-Levitan, P.A., is executive director of the John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital (MGH), a lecturer in the department of medicine at MGH, and an associate in health policy at Harvard Medical School. Prior to MGH, Ms. Edgman-Levitan was the founding president of the Picker Institute. She is the co-principal investigator on the Yale/Harvard Consumer Assessment of Healthcare Providers and Systems study, member of the Lucian Leape Institute, and senior fellow at the Institute for Healthcare Improvement. She is also a co-chair of the MGH Brigham Patient Experience Leaders Committee.
Ms. Edgman-Levitan serves on several boards, including the Agency for Healthcare Research and Quality National Advisory Council, the American Board of Internal Medicine Foundation, and the Primary Care Collaborative. She received the 2016 inaugural Richard Nesson award from the Massachusetts Health Quality Partnership. In 2020, she received the Partners Healthcare System Nesson award for system collaboration. Susan holds degrees from the University of Michigan and the Duke University Physician Assistant program, where she received the Distinguished Alumni Award and was inducted into the Duke University Medical Center Hall of Fame in 2004.
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