Tips & Tools: Questions Are The Answer

Help your patients get more involved in their health care by asking questions, talking with the health care team, and understanding their condition.

Research shows that patients who have a good relationship with their health care team receive better care and are more satisfied. Patients and families who engage with health care providers ask good questions and help reduce the chance of mistakes, tests that are not needed, and avoidable hospital stays.

The resources below will help your patients prepare for their medical appointments, ask questions, and talk with you and other members of the health care team.

Patients can use our online tools, including the Question Builder that lets them create a list of questions, to get the most out of their health care visit.

Our Resources

Be More Involved in Your Health Care Be More Involved in Your Health Care: Tips for Patients
Patients get better care when they talk with their doctor. This short, easy-to-read brochure gives tips that will help patients be prepared before, during, and after medical appointments.
For free printed copies, call 1-800-358-9295, email, or order online.
My Questions for This Visit My Questions for This Visit
Notepads (100 tear-off sheets per pad) to help patients prioritize their questions while in the waiting room are available for order from AHRQ's Publication Clearinghouse. 
For free printed copies, call 1-800-358-9295 or email
For details about co-branding and partnership opportunities, please call AHRQ’s Communications Office at 301-427-1246.
patients in a doctor's waiting room. Waiting Room Video
This 7-minute video for your waiting room features patients and clinicians discussing the importance of asking questions and sharing information. To order a free copy of this video on DVD, call 1-800-358-9295 or email
mage of 20 Tips pdf 20 Tips to Help Prevent Medical Errors
Medical errors can occur anywhere in the health care system and can involve medicines, surgery, diagnosis, equipment, or lab reports. These 20 tips tell patients what they can do to get safer care.
For free printed copies, call 1-800-358-9295 or email
image of a page from the glossary Glossary
Our easy-to-read glossary helps patients make sense of health care the terms.
Page last reviewed June 2017
Page originally created August 2011
Internet Citation: Tips & Tools: Questions Are The Answer. Content last reviewed June 2017. Agency for Healthcare Research and Quality, Rockville, MD.