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AHRQ Research Studies Date
Topics
- Burnout (3)
- Clinician-Patient Communication (1)
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- Consumer Assessment of Healthcare Providers and Systems (CAHPS) (1)
- COVID-19 (1)
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- Healthcare-Associated Infections (HAIs) (1)
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AHRQ Research Studies
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Research Studies is a compilation of published research articles funded by AHRQ or authored by AHRQ researchers.
Results
1 to 10 of 10 Research Studies DisplayedWatterson TL, Steege LM, Mott DA
Sociotechnical work system approach to occupational fatigue.
The impact of occupational fatigue has been researched in fields outside of health care such as transportation and industry. Studies with health care professionals such as physicians, medical residents, and nurses has highlighted the potential for occupational fatigue to affect patient, employee, and organizational outcomes. The researchers advise that a conceptual framework of occupational fatigue that is informed by a sociotechnical systems approach is needed. The purpose of this paper was to outline the health care professional occupational fatigue conceptual framework by following the Systems Engineering Initiative for Patient Safety (SEIPS) model and adapting the Conceptual Model of Occupational Fatigue in Nursing.
AHRQ-funded; HS027766.
Citation: Watterson TL, Steege LM, Mott DA .
Sociotechnical work system approach to occupational fatigue.
Jt Comm J Qual Patient Saf 2023 Sep; 49(9):485-93. doi: 10.1016/j.jcjq.2023.05.007..
Keywords: Provider: Health Personnel, Burnout
Hays RD, Walling AM, Sudore RL
Support for use of Consumer Assessment of Healthcare Providers and Systems communication items among seriously ill patients.
High-quality doctor-patient communication is essential for patients with serious illnesses. The purpose of this study was to assess the reliability and validity of Consumer Assessment of Healthcare Providers and Systems (CAHPS(®)) communication items among patients with serious illnesses. The study found that Eigenvalues and internal consistency reliability supported a 5-item communication scale. Item characteristic curves revealed a monotonic relationship of response options with the communication score. Item thresholds indicated that most patients reported positive patient experiences, and item slopes confirmed that all items were strongly related to the communication score. Reliability of the communication scale was higher for assessing patients with negative experiences of care than for the positive end of the spectrum. Communication was positively correlated with confidence in other's knowledge of ACP medical wishes, ACP engagement, and confidence in filling out ACP-related medical forms.
AHRQ-funded; HS029321.
Citation: Hays RD, Walling AM, Sudore RL .
Support for use of Consumer Assessment of Healthcare Providers and Systems communication items among seriously ill patients.
J Palliat Med 2023 Sep; 26(9):1234-39. doi: 10.1089/jpm.2022.0572..
Keywords: Consumer Assessment of Healthcare Providers and Systems (CAHPS), Clinician-Patient Communication, Communication, Provider: Health Personnel
Quinn M, Fowler KE, Harrod M
Exploring sacred moments in hospitalized patients: an exploratory qualitative study.
This explorative qualitative study discusses the phenomena known as “sacred moments”, defined as brief periods of time in which people experience a deep interconnectedness that may possess spiritual qualities and emotions in acute care hospital settings. This study included in-depth interviews with patients and healthcare workers at two academic medical centers in the Midwestern United States. Semi-structured telephone interviews were conducted between August 2020 and April 2021 with 30 hospital healthcare workers and discharged patients with a recent hospital stay. Interviews were recorded and transcribed. Findings were organized into three main domains including (1) several common elements described by participants as marking these moments; (2) benefits experienced by both patients and healthcare workers; and (3) suggestions for fostering sacred moments within the hospital setting.
AHRQ-funded; HS028963.
Citation: Quinn M, Fowler KE, Harrod M .
Exploring sacred moments in hospitalized patients: an exploratory qualitative study.
J Gen Intern Med 2023 Jul; 38(9):2038-44. doi: 10.1007/s11606-022-07999-z..
Keywords: Patient and Family Engagement, Provider: Physician, Provider: Health Personnel
Corby S, Ash JS, Florig ST
How providers can optimize effective and Safe Scribe use: a qualitative study.
Providers have begun hiring scribed to address the increase in after-hours and weekend work for providers due to the use of electronic health records. New patient safety risks could be created from the lack of scribe industry standards and the broad variation in how providers and scribes work together. The aim of this secondary analysis study of qualitative data was to describe how providers can optimize the use of scribes safely and effectively. Subject matter experts, providers, informaticians, medical scribes, medical assistants, administrators, social scientists, medical students, and qualitative researchers were included. The study results revealed 3 themes: 1) communication aspects, 2) teamwork efforts, and 3) provider characteristics. Each theme included relevant activities so providers can utilize scribes safely and with a standardized methodology.
AHRQ-funded; HS025141.
Citation: Corby S, Ash JS, Florig ST .
How providers can optimize effective and Safe Scribe use: a qualitative study.
J Gen Intern Med 2023 Jul; 38(9):2052-58. doi: 10.1007/s11606-022-07942-2..
Keywords: Electronic Health Records (EHRs), Health Information Technology (HIT), Provider: Health Personnel
Patel M, Berlin H, Rajkumar A
Barriers to telemedicine use: qualitative analysis of provider perspectives during the COVID-19 pandemic.
The objective of this study was to describe perceived barriers and facilitators to the use of web-based visits to inform quality improvement efforts and promote sustainability. Medical providers at a large, midwestern academic institution were surveyed. Four overarching categories of provider experience with web-based visits emerged: quality of care, patient rapport, visit flow, and equity. The authors concluded that their findings demonstrated key barriers to the maintenance of telemedicine services following the COVID pandemic, and that these findings might help to prioritize impactful methods of sustaining and expanding telemedicine availability for patients.
AHRQ-funded; HS027632.
Citation: Patel M, Berlin H, Rajkumar A .
Barriers to telemedicine use: qualitative analysis of provider perspectives during the COVID-19 pandemic.
JMIR Hum Factors 2023 Jun 26; 10:e39249. doi: 10.2196/39249..
Keywords: Telehealth, COVID-19, Public Health, Health Information Technology (HIT), Provider: Health Personnel
MacEwan SR, Gaughan AA, Beal EW
Concerns and frustrations about the public reporting of device-related healthcare-associated infections: perspectives of hospital leaders and staff.
The purpose of this study was to explore the specific concerns of hospital leaders and staff regarding the identification and public reporting of healthcare-associated infections (HAIs). Between 2017 and 2019 the researchers conducted interviews with 471 participants including hospitals leaders and hospital staff across 18 United States hospitals. The study found that interviewees discussed concerns about public reporting of HAI data, including a lack of trust in the data and unintended consequences of its public reporting, as well as particular frustrations with the identification and accountability for publicly-reported HAIs.
AHRQ-funded; HS024958.
Citation: MacEwan SR, Gaughan AA, Beal EW .
Concerns and frustrations about the public reporting of device-related healthcare-associated infections: perspectives of hospital leaders and staff.
Am J Infect Control 2023 Jun; 51(6):633-37. doi: 10.1016/j.ajic.2022.08.003..
Keywords: Medical Devices, Healthcare-Associated Infections (HAIs), Hospitals, Provider: Health Personnel
Fraiman YS, Cheston CC, Morales D
A mixed methods study of perceptions of bias among neonatal intensive care unit staff.
This study’s goal was to characterize the perceptions of bias among neonatal intensive care units (NICU) staff. The authors distributed a survey to all staff (N = 245) in a single academic Level IV NICU, with a response of 178 respondents. More respondents agreed that bias had a greater impact on others vs. their own behaviors. They agreed that behaviors were influenced more by implicit than explicit biases and felt that other staff had implicit bias but that they have less bias than others. Healthcare staff provided ideas for strategies and approaches to mitigate the impact of bias. The authors propose the use of mixed methods studies as they are effective ways of understanding environment-specific perceptions of bias, and contextual assets and barriers when creating interventions to reduce bias and improve equity.
AHRQ-funded; HS000063.
Citation: Fraiman YS, Cheston CC, Morales D .
A mixed methods study of perceptions of bias among neonatal intensive care unit staff.
Pediatr Res 2023 May; 93(6):1672-78. doi: 10.1038/s41390-022-02217-2..
Keywords: Newborns/Infants, Intensive Care Unit (ICU), Provider: Health Personnel
Nembhard IM, David G, Ezzeddine I
A systematic review of research on empathy in health care.
This systematic review’s aim was to summarize the predictors and outcomes of empathy by health care personnel, methods used to study their empathy, and the effectiveness of interventions targeting their empathy, in order to advance understanding of the role of empathy in health care and facilitate additional research aimed at increasing positive patient care experiences and outcomes. English-language publications were searched for empirical studies of research from 1971 to April 2021. Out of 2270 articles, 455 reporting on 270 analyses satisfied the inclusion criteria. The authors found that most studies have been survey-based, cross-sectional examinations. Greater empathy is associated with better clinical outcomes and patient care experiences; and empathy predictors are many and fall into five categories (provider demographics, provider characteristics, provider behavior during interactions, target characteristics, and organizational context). One-hundred twenty-eight intervention studies were found of which 80% found a positive and significant effect. Except for 4 studies, interventions were educational programs focused on individual clinicians or trainees.
AHRQ-funded; HS016978.
Citation: Nembhard IM, David G, Ezzeddine I .
A systematic review of research on empathy in health care.
Health Serv Res 2023 Apr;58(2):250-63. doi: 10.1111/1475-6773.14016.
Keywords: Provider: Health Personnel, Patient Experience
Tawfik DS, Adair KC, Palassof S
Leadership behavior associations with domains of safety culture, engagement, and health care worker well-being.
This study evaluated health care worker leadership behaviors in relation to burnout, safety culture, and engagement using the Local Leadership scale of the Safety, Communication, Operational Reliability, and Engagement (SCORE) survey. The SCORE survey was administered to 31 Midwestern hospitals with domains including Local Leadership, Emotional Exhaustion/Burnout, Safety Climate, and Engagement. Out of 23,853 distributed surveys, 70.4% were returned. Local leadership scores averaged 68.8 ± 29.1, with 44.2% reporting emotional exhaustion, 55.9% reporting concerning safety climate, 68.4% reporting concerning teamwork climate, 47.5% reporting high workload, and 20.7% reporting intentions to leave. Each 10-point increase in local leadership score was associated with odds ratios of 0.72 for burnout, 0.48 for concerning safety climate, 0.64 for concerning teamwork climate, 0.90 for high workload, and 0.80 for intentions to leave, after adjustment for unit and provider characteristics.
AHRQ-funded; HS027837.
Citation: Tawfik DS, Adair KC, Palassof S .
Leadership behavior associations with domains of safety culture, engagement, and health care worker well-being.
Jt Comm J Qual Patient Saf 2023 Mar; 49(3):156-65. doi: 10.1016/j.jcjq.2022.12.006..
Keywords: Burnout, Provider: Health Personnel
Giordano NA, Swan BA, Johnson TM
Scalable and sustainable approaches to address the well-being of healthcare personnel.
This article discusses current research that stemmed from a HRSA grant to implement interventions to reduce burnout and optimize behavioral health in the healthcare workforce as part of their Health and Public Safety Workforce Resilient Training Program. A total of 34 awards were made, with the common focus on implementing individual-level mindfulness and compassion-based interventions. The authors are one of the awardees and discuss their efforts to implement a program called Atlanta’s Resiliency Resource fOr frontline Workers (ARROW). This program offers comprehensive resources for resiliency enrichment, mindfulness training and professional development for clinicians and staff working within metropolitan Atlanta healthcare systems. The authors hope to address concerns regarding the paucity of long-term data following participation in mindfulness training, the use of heterogenous and unscalable interventions and restricted enrollment that hinders generalizability.
AHRQ-funded; HS026232.
Citation: Giordano NA, Swan BA, Johnson TM .
Scalable and sustainable approaches to address the well-being of healthcare personnel.
J Adv Nurs 2023 Feb; 79(2):e12-e15. doi: 10.1111/jan.15505..
Keywords: Burnout, Provider: Health Personnel, Stress