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Research Studies is a compilation of published research articles funded by AHRQ or authored by AHRQ researchers.
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1 to 1 of 1 Research Studies DisplayedWalker DM, Menser T, Yen PY
Optimizing the user experience: identifying opportunities to improve use of an inpatient portal.
This study aimed to evaluate the user experience associated with an inpatient portal. The authors concluded that inpatient portals may be an effective tool to improve the patient experience in the hospital and making this technology available to inpatients may help to foster ongoing use of technology across the care continuum. However, deriving the benefits from the technology requires appropriate support. The investigators identified multiple opportunities for hospital management to intervene.
AHRQ-funded; HS024091; HS024349.
Citation: Walker DM, Menser T, Yen PY .
Optimizing the user experience: identifying opportunities to improve use of an inpatient portal.
Appl Clin Inform 2018 Jan;9(1):105-13. doi: 10.1055/s-0037-1621732..
Keywords: Health Information Technology (HIT), Inpatient Care, Patient Experience, Web-Based