The Agency for Healthcare Research and Quality (AHRQ)'s publications offer practical information to help a variety of health care organizations, providers, and others make care safer in all health care settings.
Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff
This training program is designed to introduce pharmacists to the problem of low health literacy in patient populations and to identify the implications of this problem for the delivery of healthcare services. The program also explains techniques that pharmacy staff members can use to improve communication with patients who may have limited health literacy skills.
Publication Date: October 2007 Publication Number: 07(08)-0051-1-EF
This toolkit was prepared for AHRQ by Denver Health, a partner in AHRQ's Integrated Delivery System Research Network.
Publication Date: September 2005 Publication Number: 05-0108-EF
La seguridad de pacientes es uno de los desafíos de sanidad más grande de los Estados Unidos. Un informe del Instituto de Medicina (Institute of Medicine) declara que aproximadamente entre 44,000 a 98,000 personas mueren anualmente en hospitales a causa de lapsos en seguridad de los pacientes.
Publication Date: October 2003 Publication Number: 04-M006 (Spanish)
Primary care practice-based research networks (PBRNs) involve practicing clinicians in asking and answering clinical and organizational questions central to primary health care. The Agency for Healthcare Research and Quality (AHRQ) developed its PBRN initiative in recognition of this work and its ability to improve the health of all Americans, and the potential of these networks to engage clinicians in quality improvement activities.
Publication Date: June 2001 Publication Number: 01-P020