The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.
This toolkit introduces the ABCS of heart health and provides checklists, action plans, and other instructions to guide primary care practices to implement evidence-based guidelines, transform health care delivery, and improve patients’ heart health.
This short tool describes OARS—a set of verbal and non-verbal communication skills that helps clinicians and educators in primary care practices to engage and build rapport with patients and assess their needs.
This care planning worksheet helps primary care practices and their patients together develop a plan of action to manage hypertension, complete with an assessment of readiness to make changes and patient-set goals.
This resource shows how to design reports for quality improvement (QI) purposes, including different types of reports and different ways of generating them from electronic health records (EHRs). It includes checklists for finding data errors.
It is important for primary care team members to feel they can ask for help, try new ways of doing things, and learn from mistakes. This resource provides suggestions for how practices can help quality improvers feel safe.
This 2011 report published by the Institute of Medicine (now the National Academy of Medicine) recommends standards for developing trustworthy guidelines on care options for health care providers, patients, and organizations.
This module briefly describes eight steps primary care practices can take to form and work with a Patient and Family Advisory Council (PFAC), including preparing a PFAC action plan, charter, and budget; selecting improvement projects; and tracking results.
This Word worksheet helps primary care practices create action plans for implementing evidence. It has practices identify improvements they want to make; set measurable, realistic (i.e., SMART) goals; and list testable changes to achieve them.
This implementation guide by the Safety Net Medical Home Initiative addresses why care teams are important for improving patient care and ways to build an effective care team that meets patients’ needs and expectations.