| Type of interviewee | Aims of Lean (in order of most frequently mentioned) |
|---|---|
| Executives | Improved patient experience Cultural integration: process improvement Improved efficiency/elimination of waste More clinician time at the bedside |
| Providers (physicians and mid-level, non-department leaders) | Improved patient experience |
| Nurses and other frontline staff | Improved efficiency and reduced process time Improved patient experience |
| Management engineers and Six Sigma staff | Improved efficiency and reduced process time Cultural integration: process improvement, transparency Improved patient experience More clinician time at the bedside |
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Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 1.6. Organizational Goals of Lean
Publication: 13(15)-0056
Page last reviewed November 2014
Page originally created November 2014
Internet Citation: Exhibit 1.6. Organizational Goals of Lean. Content last reviewed November 2014. Agency for Healthcare Research and Quality, Rockville, MD.
https://www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit1-6.html
