Lean project role | Job title/role(s) |
---|---|
Facilitator | Process Improvement staff |
Executive sponsor | Department director |
Team leader | External to department |
Process owner | Department manager |
Team members | Physician, nurse, scheduler, receptionist, financial analyst, educator |
Consultant | External Lean consultant |
Ad hoc members | Specialized support staff (e.g., IT/IS, IS) |
National Healthcare Quality and Disparities Report
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Data
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Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 2.7. Lean Project Roles Mapped to Functional Roles
Publication: 13(15)-0056
Page last reviewed November 2014
Page originally created November 2014
Internet Citation: Exhibit 2.7. Lean Project Roles Mapped to Functional Roles. Content last reviewed November 2014. Agency for Healthcare Research and Quality, Rockville, MD.
https://www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit2-7.html
