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Improving Care Delivery Through Lean: Implementation Case Studies

Exhibit 3.20. Major Factors that Inhibit Lean Success

Factor Lessons Learned
Resources
  • Lack of information technology resources impedes the implementation of solutions.
  • Lack of resources for data collection was a barrier to measurement and sustainability.
  • Lean events are time consuming for staff.
  • Prior training on Lean tools facilitates better and faster tool implementation during project.
  • Staff turnover may make it difficult to sustain Lean changes.
Communication about Lean
  • Effective communication after each Lean event is required to ensure that staff who did not participate are aware of all changes.
Staff engagement
  • Physicians with a strong personality may overshadow other team members.

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Publication:
13(15)-0056

Page last reviewed November 2014
Page originally created November 2014

Internet Citation: Exhibit 3.20. Major Factors that Inhibit Lean Success. Content last reviewed November 2014. Agency for Healthcare Research and Quality, Rockville, MD.
https://www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit3-20.html

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