|Organizational experience with Lean||Recent (2007)|
|Regional density||Large urban|
|Special organization designation||Safety net hospital|
|Physician employment model||Contract|
|Use of an external Lean consultant||Yes|
Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 5.3. Characteristics of Heights Hospital
Internet Citation: Exhibit 5.3. Characteristics of Heights Hospital. Content last reviewed November 2014. Agency for Healthcare Research and Quality, Rockville, MD.