Using Just Culture To Improve Hospital Survey on Patient Safety Culture Results

Summary

On November 9, 2016, the Agency for Healthcare Research and Quality (AHRQ) hosted a webcast featuring Just Culture initiatives that helped improve scores on the Hospital Survey on Patient Safety Culture, particularly the Nonpunitive Response to Error composite. Topics discussed during the webcast included strategies used to implement Just Culture in a health care system and how these led to improved results on the survey.

Speakers and Presentation Slides

Celeste Mayer

Celeste Mayer, Ph.D.
University of North Carolina Health Care System, Chapel Hill, NC

Theresa Famolaro (Moderator)

Theresa Famolaro (Moderator) M.P.S., M.S., M.B.A.
Westat, Rockville, MD

Recordings

  • Listen to the Webcast (MP3 [57 minutes, 40 seconds])
  • Watch the Webcast Replay (57 minutes, 40 seconds).

Transcript

Read the transcript of the Webcast (PDF File, 228 KB)

Page last reviewed March 2017
Page originally created December 2016
Internet Citation: Using Just Culture To Improve Hospital Survey on Patient Safety Culture Results. Content last reviewed March 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/index.html