PSOs reduce the incidence of adverse patient events.
Patient surveys on health care experience
Helping to move PCOR evidence into practice


The Agency for Healthcare Research and Quality (AHRQ)'s programs offer practical information to help a variety of health care organizations, providers, and others make care safer in all health care settings.

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The Quality Indicators are measures of health care quality that use readily available hospital inpatient administrative data. AHRQ develops Quality Indicators to provide health care decision makers with tools to assess their data.
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The Comprehensive Unit-based Safety Program is a patient safety model that includes training tools to make care safer by improving the foundation for how physicians, nurses, and other clinical team members work together. It builds the capacity to address safety issues by combining clinical best practices and the science of safety.
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Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences with health care. Surveys cover topics important to consumers and focus on those aspects of quality that consumers are best qualified to assess, such as the communication skills of providers and ease of access to health care services.
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AHRQ is the lead Federal agency investing in research to improve diagnostic safety. AHRQ invests in research to discover findings that advance the knowledge of diagnostic safety and to develop practical tools and resources to improve diagnostic safety.
AHRQ Health Care Innovations Exchange: Innovations and Tools to Improve Quality and Reduce Disparities
The Health Care Innovations Exchange was designed to speed the implementation of new and better ways of delivering health care. It offers busy health professionals and researchers the opportunity to share, learn about, and ultimately adopt evidence-based innovations and tools suitable for a range of health care settings and populations. Project funding for the Exchange ended in 2016.
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AHRQ’s HAI program funds work to help frontline clinicians and other health care staff prevent HAIs by improving how care is actually delivered to patients. This work is accomplished through a robust portfolio of grants and contracts that focus on applied research. This kind of research brings knowledge to the front lines of care faster by helping clinicians and staff better understand how to apply proven methods of making care safer.
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AHRQ’s patient safety research formed the foundation of the methods, tools, and resources that many hospitals and other frontline clinicians use to reduce HACs, which are conditions that a patient develops while in the hospital being treated for something else. To reduce HACs and other adverse events in hospitals, frontline clinicians and others use many of the methods, tools, and resources AHRQ developed.
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The National Healthcare Quality and Disparities Reports (NHQR/DR) provides a unified Web tool for investigating information presented in the NHQR/DR. It incorporates features from the national reports, State Snapshots, and NHQR/DR query tool. It allows users to drill down from the broadest picture of healthcare quality and disparities on the national and State levels to view detailed analyses of specific measures
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The NQMC is a database and Web site for information on specific evidence-based health care quality measures and measure sets. Its mission is to provide an accessible mechanism for obtaining detailed information on quality measures, and to further their dissemination, implementation, and use in order to inform health care decisions.
National Quality Strategy. Better Care. Healthy People/Healthy Communities. Affordable Care.
The National Quality Strategy is a national effort to align public- and private-sector stakeholders to achieve better health and health care for all Americans. It was first published in March 2011 as the National Strategy for Quality Improvement in Health Care, and is led by AHRQ on behalf of HHS.