Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Page

Reasons to Choose a CAHPS Survey
Invitation Messages That Encourage Survey Responses
Register for 11/19 Webcast: Recent Insights Into CAHPS Survey Modes and Response Rates
A one-minute video of why to choose the CAHPS Survey for patient care improvement.
Access the recording, transcript, and slides here.
Doctor holding a table and talking to a female patient
Each CAHPS survey is designed to assess patient experience in a specific health care setting.
Medical person with tablet and several medical-related floating icons
The CAHPS Database offers free access to aggregated results for the CAHPS Clinician & Group Survey and the CAHPS Health Plan Survey.
Ambulatory Care Improvement Guide
The CAHPS Ambulatory Care Improvement Guide offers practical strategies for improving patient experience in ambulatory care settings.
The purpose of AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS) program is to advance our scientific understanding of patient experience with health care.
The CAHPS database is AHRQ's repository for data from selected CAHPS surveys. The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and among survey users.
Explore webcasts, podcasts, and videos about CAHPS surveys and related announcements from the U.S. Agency for Healthcare Research and Quality.
CAHPS surveys of patient experience help health care organizations use data to identify strengths and weaknesses, determine where they need to improve, and track quality improvement progress over time.
Public reporting is central to the CAHPS program. Learn how to report CAHPS survey results to health care consumers. Read about research on consumer reporting.
Join us for live Webcasts that address key topics for survey users and other stakeholders.
Podcasts & Presentations
Learn from experts in developing and using patient experience surveys.
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