Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Page

The purpose of AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS) program is to advance our scientific understanding of patient experience with health care.

The CAHPS Databases are AHRQ's data repositories for selected CAHPS surveys. The primary purpose of the CAHPS Databases are to facilitate comparisons of CAHPS survey results by and among survey users. This voluntary compilation of survey results from a large pool of survey users into central databases enables participants to compare their own results to relevant reference points, such as overall and regional averages. The CAHPS Databases also offer important sources of primary data for research related to patient and consumer assessments of quality as measured by CAHPS surveys.

CAHPS surveys of patient experience help health care organizations use data to identify strengths and weaknesses, determine where they need to improve, and track quality improvement progress over time.

Find email addresses and phone numbers to get information about CAHPS surveys, the CAHPS Database, and CAHPS surveys implemented by the Centers for Medicare & Medicaid Services.