News

2017

New CAHPS Cancer Care Survey Available

New Protocol for Gathering Patient Comments

2016

New Case Study About Improving Health Plan Customer Service

New Podcast Discusses Common Concerns About CAHPS Surveys

"Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores" Webcast Replay

"Strategies for Improving CAHPS Health Plan Survey Scores" Webcast Replay

New AHRQ View Blog Post and Podcast Discuss Benefits of Using CAHPS Surveys

How the 3.0 Version of the CAHPS Clinician & Group Survey Affects Scores

2015

CAHPS Research Projects Span Multiple Topics

Aligning the Implementation of Ambulatory Care Surveys

Making the Case for a Rigorous Approach to Collecting Patient Narratives

Featured Impact Case Study: Florida Hospital Uses HCAHPS® To Help Improve Patient Care Experiences

The Evolving Landscape for the CAHPS Clinician & Group Survey: Understanding and Navigating Multiple Surveying Requirements

“Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans” Webcast Replay

CAHPS® Child Hospital Survey Webcast Replay

AHRQ Seeks Feedback on Proposed Update of CAHPS® Clinician & Group Survey

Forces Driving Implementation of the CAHPS Clinician & Group Survey

2014

New AHRQ CAHPS® Child Hospital Survey Available

New Issue Brief from CAHPS User Network About Improving Patient Experience with Primary Care

“Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices” Webcast Replay

Webcast Replay of “Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work?

Webcast Replay on “Using the CAHPS Database to Compare, Report, and Improve Organizational Performance”

2013

Video Replay of the CG-CAHPS QI Webcast

Proposed Change to Time Frame in CAHPS® Surveys

Demand Growing for CAHPS Clinician & Group Survey Results

Page last reviewed March 2017
Page originally created October 2011
Internet Citation: News. Content last reviewed March 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/news-and-events/news/index.html