CAHPS Announcements
On October 19, AHRQ will host its annual CAHPS research meeting to explore how data from CAHPS surveys and other patient experience information can help to improve patient safety and the well-being of the healthcare workforce. Donald Berwick, M.D., M.P.P., president emeritus and senior fellow at the Institute for Healthcare Improvement, will deliver the keynote presentation.
Review the research meeting agenda (PDF, 204 KB).
Results from the 2023 CAHPS Home and Community-Based Services (HCBS) Survey Database are now available in a Chartbook. The HCBS Survey Database includes 4,731 survey responses voluntarily submitted by State Medicaid agencies and managed care plans for 17 HCBS programs.
Key findings include:
- Physical Safety was the highest-scoring composite measure.
- Staff were available to help with meals was the lowest-scoring composite measure.
- Rating of Personal Assistance and Behavioral Health Staff and Rating of Homemaker were the highest-scoring rating items.
Learn more about the Home and Community-Based Services (HCBS) Survey Database.
Review results:
- 2023 HCBS Chartbook (PDF, 2.2 MB)
- 2023 Highlights: Infographic (PDF, 402 KB)
This webcast provided an overview of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys and patient narratives and described the New York-Presbyterian Hospital (NYP) patient narrative reporting project. The impact of the project on staff and patient experience and NYP leadership perspectives were discussed.
Select to access a recording of the webcast and download related materials.
This webcast described the benefits of participating in the 2022 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database (AHRQ-CMS webcast). The database results will be displayed by state and HCBS program types. Voluntary data submission opens August 7 – September 1 to all states and is free.
Drawing on data generated by CAHPS survey items included in the Medical Expenditure Panel.
Review archived announcements
