The CAHPS Child Hospital Survey: Using Database Results and New Narrative Items to Guide Improvement (Webcast)
Wednesday, December 6, 2023
Contents
Summary
On December 6, AHRQ's CAHPS program hosted a free webcast that reviewed recent results from the CAHPS Child Hospital Survey (Child HCAHPS) Database and introduced a new narrative item set. Speakers provided an overview of the Child HCAHPS Survey, including highlights from current data, steps for and benefits of future participation, and details about the new narrative item set.
Participants learned:
- Details about the Child HCAHPS Survey, including recommended administration procedures
- How to submit Child HCAHPS data to the CAHPS Database
- Key findings from the current Child HCAHPS Database and reasons to submit data in 2024
- How hospitals can use the new Child Hospital Narrative Item Set to identify actionable opportunities that will improve the experiences of pediatric patients and their families
Speakers

Social Science Analyst
CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Rockville, MD

Chief Experience Officer, and Chief Safety & Quality Officer, SVP
Boston Children's Hospital
Associate Professor
Harvard Medical School
Boston, MA

CAHPS Database Manager
Westat
Rockville, MD

Senior Behavioral Scientist
RAND
Pittsburgh, PA

Principal
Shaller Consulting Group
Stillwater, MN