Training tools to make care safer
Five-step process for clinicians and their patients
Helps hospitals prevent CAUTI


The Agency for Healthcare Research and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care organizations, providers, and others make care safer in all health care settings.

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1-10 of 28 Tools displayed
Action Planning Tool for the AHRQ Surveys on Patient Safety Culture
This tool was designed for users of the AHRQ Surveys on Patient Safety Culture and is intended for use after an organization administers one of the five culture surveys and analyzes the results. It provides step-by-step guidance to help survey users develop an action plan to improve patient safety culture.
Date Published: October 2016
Setting of Care: Hospital
AHRQ Health Literacy Universal Precautions, 2nd edition
This toolkit provides evidence-based guidance to adult and pediatric health care providers practices to ensure that systems are in place to promote better understanding by patients. The toolkit contains 21 tools, appendices, sample forms, PowerPoint presentations, worksheets, and a Quick Start Guide.
Date Published: January 2015
Setting of Care: Ambulatory Care, Hospital, Long-term Care, Outpatient Surgery
Pills spill out of a prescription bottle.
Leaders in infectious disease and infection control can use this toolkit to develop interventions to control carbapenem-resistant Enterobacteriaceae (CRE). The toolkit is organized into six sections and can be used either in its entirety or by pulling out specific sections that meet an organization’s needs.
Date Published: March 2014
Setting of Care: Hospital
The CANDOR toolkit contains eight modules that include PowerPoint slides with facilitator notes, tools, resources, and videos, to help health care institutions and practitioners respond when unexpected events cause a patient harm.
Date Published: April 2017
Setting of Care: Hospital
Physician examines patient
The Community-Acquired Pneumonia (CAP) Patient Safety Clinical Decision Support Implementation Toolkit helps clinicians and clinical informaticians in primary care and other ambulatory settings implement and adopt the community-acquired pneumonia (CAP) clinical decision support alert to identify the severity of a patient’s CAP and determine the appropriate site of care to manage it.
Date Published: January 2018
Setting of Care: Ambulatory Care
CUSP logo of interlocking puzzle pieces.
Created for clinicians by clinicians, this toolkit includes training tools to make care safer by improving the foundation of how physicians, nurses, and other clinical team members work together and builds the capacity to address safety issues by combining clinical best practices and the science of safety. Additional AHRQ toolkits build on the CUSP model to address problems such as central line-associated bloodstream infections (CLABSI), catheter-associated urinary tract infections (CAUTI), infections associated with ventilators, surgical complications, and more.
Date Published: June 2015
Setting of Care: Hospital, Outpatient Surgery
paramedics rushing a patient off a helicopter
The ESI is a five-level emergency department triage algorithm that helps hospital emergency department staff rapidly identify patients in need of immediate attention and better identify patients who could safely and more efficiently be seen in a fast-track or urgent care center rather than the main emergency department.
Date Published: September 2012
Setting of Care: Hospital
hospital personnel moving quickly past a nurses' station
This guide presents strategies to design and deliver transitional care to adult Medicaid patients to help reduce hospital readmissions. It provides tools and guidance on who should use them and how.
Date Published: November 2016
Setting of Care: Hospital
pills spilling out of a prescription bottle
This toolkit provides clinicians and researchers instruments, forms and tools for the ambulatory-based medication therapy management model, which focuses on medication reconciliation and assessment and resolution of drug-related problems in the Medicare population.
Date Published: July 2012
Setting of Care: Ambulatory Care, Hospital
Improving Patient Flow and Reducing Hospital Emergency Department Crowding: A Guide for Hospitals
This guide presents step-by-step instructions for planning and implementing patient flow improvement strategies to ease emergency department crowding.
Date Published: September 2012
Setting of Care: Hospital