Training tools to make care safer
Five-step process for clinicians and their patients
Helps hospitals prevent CAUTI


The Agency for Healthcare Research and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care organizations, providers, and others make care safer in all health care settings.

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1-9 of 9 Tools displayed
AHRQ Health Literacy Universal Precautions, 2nd edition
This toolkit provides evidence-based guidance to adult and pediatric health care providers practices to ensure that systems are in place to promote better understanding by patients. The toolkit contains 21 tools, appendices, sample forms, PowerPoint presentations, worksheets, and a Quick Start Guide.
Date Published: January 2015
Setting of Care: Ambulatory Care, Hospital, Long-term Care, Outpatient Surgery
Stethoscope on a keyboard with a doctor writing in the background
This toolkit helps primary care practices determine and evaluate what accessible and affordable resources exist in their community for patients struggling with obesity and/or prediabetes; establish a productive relationship with community partners and develop a bidirectional referral process that integrates directly into existing patient flow; and enhance engagement strategies with patients.
Date Published: March 2014
Setting of Care: Ambulatory Care
hospital personnel moving quickly past a nurses' station
This guide presents strategies to design and deliver transitional care to adult Medicaid patients to help reduce hospital readmissions. It provides tools and guidance on who should use them and how.
Date Published: November 2016
Setting of Care: Hospital
pills spilling out of a prescription bottle
This toolkit provides clinicians and researchers instruments, forms and tools for the ambulatory-based medication therapy management model, which focuses on medication reconciliation and assessment and resolution of drug-related problems in the Medicare population.
Date Published: July 2012
Setting of Care: Ambulatory Care, Hospital
Improving Patient Flow and Reducing Hospital Emergency Department Crowding: A Guide for Hospitals
This guide presents step-by-step instructions for planning and implementing patient flow improvement strategies to ease emergency department crowding.
Date Published: September 2012
Setting of Care: Hospital
Lung Cancer Toolkit for Smokers
This tool can help longtime smokers between the ages of 55 and 80 make informed decisions with their health care provider on whether to get screened for lung cancer with low-dose computed tomography.
Date Published: March 2016
Setting of Care: Ambulatory Care
prescription medication being dispensed into a person's palm.
The MATCH toolkit features a step-by-step guide for hospitals to improve medication reconciliation processes as patients move through the health care system.
Date Published: August 2012
Setting of Care: Hospital, Long-term Care, Outpatient Surgery
4 doctors standing around a patient's bed
This toolkit provides materials that explain the concepts, change strategies, tools, and resources to teach residents and improve care for patients with chronic illness in an academic setting. It assists academic health care environments in implementing the Chronic Care Model approach.
Date Published: January 2008
Setting of Care: Ambulatory Care
Doctor taking notes from a patient
This toolkit includes materials for planning an intervention, identifying a central entity to manage the program, educating medical practices about the program, and communicating with patients.
Date Published: September 2012
Setting of Care: Ambulatory Care, Hospital