Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 54 Bibliography Items Found
Tu HT, Lauer JR. Word of mouth and physician referrals still drive health care provider choice. Res Brief. 2008 Dec, 9: 8-Jan. https://pubmed.ncbi.nlm.nih.gov/19054900
Scanlon DP, Swaminathan S, Lee W, et al. Does competition improve health care quality?. Health Serv Res. 2008 Dec, 43(6): 1931-51. https://pubmed.ncbi.nlm.nih.gov/18793214
Eselius LL, Zaslavsky AM, Huskamp HA, et al. Casemix adjustment of consumer reports about managed behavioral health care and health plans. Health Serv Res. 2008 Dec, 43(6): 2014-32. https://pubmed.ncbi.nlm.nih.gov/18783456
Rothman AA, Park H, Hays RD, et al. Can additional patient experience items improve the reliability of and add new domains to the CAHPS Hospital Survey?. Health Serv Res. 2008 Dec, 43(6): 2201-22. https://pubmed.ncbi.nlm.nih.gov/18522668
Rothberg MB, Morsi E, Benjamin EM, et al. Choosing the best hospital: the limitations of public quality reporting. Health Aff (Millwood). 2008 Nov-Dec, 27(6): 1680-7. https://pubmed.ncbi.nlm.nih.gov/18997226
Fongwa MN, Cunningham W, Weech-Maldonado R, et al. Reports and ratings of care: black and white Medicare enrollees. J Hlth Care Poor Underserved. 2008 Nov, 19(4): 1136-47. https://pubmed.ncbi.nlm.nih.gov/19029741
Sequist TD, Schneider EC, Anastario M, et al. Quality monitoring of physicians: linking patients' experiences of care to clinical quality and outcomes. J Gen Intern Med. 2008 Nov, 23(11): 1784-90. https://pubmed.ncbi.nlm.nih.gov/18752026
Jha AK, Orav EJ, Zheng J, et al. Patients' perception of hospital care in the United States. N Engl J Med. 2008 October, 359(18): 1921-31. https://pubmed.ncbi.nlm.nih.gov/18971493
Shea JA, Guerra CE, Weiner J, et al. Adapting a patient satisfaction instrument for low literate and Spanish-speaking populations: comparison of three formats. Patient Educ Couns. 2008 Oct, 73(1): 132-40. https://pubmed.ncbi.nlm.nih.gov/18486414
Glazer J, McGuire TG, Cao Z, et al. Using global ratings of health plans to improve the quality of health care. J Health Econ. 2008 Sept, 27(5): 1182-95. http://www.ncbi.nlm.nih.gov/pubmed/18571751
Quigley D, Elliott M, Hays R, et al. Bridging from the Picker Hospital Survey to the CAHPS Hospital Survey. Med Care. 2008 July, 46(7): 654-61. https://pubmed.ncbi.nlm.nih.gov/18580383
Hardee JT, Kasper IK. A clinical communication strategy to enhance effectiveness and CAHPS scores: the ALERT model. Perm J. 2008 Summer, 12(3): 70-4. https://pubmed.ncbi.nlm.nih.gov/21331215
McCaffrey DF, Elliott MN. Power of tests for a dichotomous independent variable measured with error. Health Serv Res. 2008 June, 43(3): 1085-1101. https://pubmed.ncbi.nlm.nih.gov/18454782
Elliott MN, Beckett MK, Chong K, et al. How do proxy responses and proxy-assisted responses differ from what Medicare beneficiaries might have reported after their health care?. Health Serv Res. 2008 June, 43(3): 833-48. https://pubmed.ncbi.nlm.nih.gov/18454770
Fowler FJ, Gallagher PM, Anthony DL, et al. Relationship between regional per capita Medicare expenditures and patient perceptions of quality of care. JAMA. 2008 May, 299(20): 2406-12. https://pubmed.ncbi.nlm.nih.gov/18505950
Harris KM, Buntin MB. Choosing a health care provider: the role of quality information. Robert Wood Johnson Foundation. 2008 May
Weech-Maldonado R, Fongwa MN, Gutierrez P, et al. Language and regional differences in evaluations of Medicare managed care by Hispanics. Health Serv Res. 2008 Apr, 43(2): 552-68. https://pubmed.ncbi.nlm.nih.gov/18370967
Adams EK, Ketsche P, Zhou M, et al. Access and satisfaction among children in Georgia's Medicaid program and SCHIP. Health Care Financ Rev. 2008 Spring, 29(3): 43-57. https://pubmed.ncbi.nlm.nih.gov/18567242
Tarn DM, Heritage J, Paterniti DA, et al. Prescribing new medications: a taxonomy of physician-patient communication. Commun Med. 2008 , 5(2): 195-208. https://pubmed.ncbi.nlm.nih.gov/19644569
Hibbard JH. What can we say about the impact of public reporting? Inconsistent execution yields variable results. Ann Intern Med. 2008 Jan, 148(2): 160-1. https://pubmed.ncbi.nlm.nih.gov/18195340
Fung CH, Lim YW, Mattke S, et al. Systematic review: the evidence that publishing patient care performance data improves quality of care. Ann Intern Med. 2008 Jan, 148(2): 111-23. https://pubmed.ncbi.nlm.nih.gov/18195336
Darby C, Hays RD, Kletke P, editors. Development and evaluation of the CAHPS hospital survey. Health Serv Res. , 40(6 Pt2): 765-771. https://pubmed.ncbi.nlm.nih.gov/16316433
Sofaer S, Crofton C, Goldstein E, et al. What do consumers want to know about the quality of care in hospitals?. Health Serv Rev. 2005 Dec, 40(6 Pt 2): 2018-36. https://pubmed.ncbi.nlm.nih.gov/16316436
Levine RE, Fowler FJ, Brown JA. Role of cognitive testing in the development of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2037-56. https://pubmed.ncbi.nlm.nih.gov/16316437
Elliott MN, Edwards C, Angeles J, et al. Patterns of unit and item nonresponse in the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2096-2119. https://pubmed.ncbi.nlm.nih.gov/16316440
Gary TL, Maiese EM, Batts-Turner M, et al. Patient satisfaction, preventive services, and emergency room use among African-Americans with type 2 diabetes. Dis Manag. 2005 Dec, 8(6): 361-71. https://pubmed.ncbi.nlm.nih.gov/16351554
Keller S, O'Malley AJ, Hays RD, et al. Methods used to streamline the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2057-77. https://pubmed.ncbi.nlm.nih.gov/16316438
Goldstein E, Farquhar M, Crofton C, et al. Measuring hospital care from the patients perspective: an overview of the CAHPS Hospital Survey development process. Health Serv Res. 2005 Dec, 40(6 Pt 2): 1977-95. https://pubmed.ncbi.nlm.nih.gov/16316434
O'Malley AJ, Zaslavsky AM, Hays RD, et al. Exploratory factor analyses of the CAHPS Hospital Pilot Survey responses across and within medical, surgical, and obstetric services. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2078-95. https://pubmed.ncbi.nlm.nih.gov/16316439
Hepner KA, Brown JA, Hays RD. Comparison of mail and telephone in assessing patient experiences in receiving care from medical group practices. Eval Health Prof. 2005 Dec, 28(4): 377-89. https://pubmed.ncbi.nlm.nih.gov/16272420
O'Malley AJ, Zaslavsky AM, Elliot MN, et al. Case-mix adjustment of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2162-81. https://pubmed.ncbi.nlm.nih.gov/16316443
Hurtado MP, Angeles J, Blahut SA, et al. Assessment of the equivalence of the Spanish and English versions of the CAHPS Hospital Survey on the quality of inpatient care. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2140-2161. https://pubmed.ncbi.nlm.nih.gov/16316442
Fredrickson DD, Jones TL, Molgaard CA, et al. Optimal design features for surveying low-income populations. J Health Care Poor Underserved. 2005 Nov, 16(4): 677-90. https://pubmed.ncbi.nlm.nih.gov/16311492
Elliott MN, Farley D, Hambarsoomians K, et al. Do Medicaid and commercial CAHPS scores correlate within plans? A New Jersey case study. Med Care. 2005 Oct, 43(10): 1027-33. https://pubmed.ncbi.nlm.nih.gov/16166872
Scholle SH, Mardon R, Shih SC, et al. The relationship between quality and utilization in managed care. Am J Manag Care. 2005 Aug, 11(8): 521-7. https://pubmed.ncbi.nlm.nih.gov/16095438
Fung CH, Elliott MN, Hays RD, et al. Patients' preferences for technical versus interpersonal quality when selecting a primary care physician. Health Serv Res. 2005 Aug, 40(4): 957-77. https://pubmed.ncbi.nlm.nih.gov/19625557
Bann CM, Iannacchione VG, Sekscenski ES. Evaluating the effect of translation on Spanish speakers' ratings of Medicare. Health Care Financ Rev. 2005 Summer, 26(4): 51-65. https://pubmed.ncbi.nlm.nih.gov/17288068
Scanlon DP, Swaminathan S, Chernew M, et al. Competition and health plan performance: evidence from health maintenance organization insurance markets. Med Care. 2005 Apr, 43(4): 338-46. https://pubmed.ncbi.nlm.nih.gov/15778637
Robins CS, Heller A, Myers MA. Financial vulnerability among Medicare managed care enrollees. Health Care Financ Rev. 2005 Spring, 26(3): 81-92. https://pubmed.ncbi.nlm.nih.gov/17290629
Werner RM, Asch DA. The unintended consequences of public reporting quality information. JAMA. 2005 Mar, 293(10): 1239-44. https://pubmed.ncbi.nlm.nih.gov/15755946
Gallagher PM, Fowler FJ, Stringfellow VL. The nature of nonresponse in a Medicaid survey: causes and consequences. J Off Stat. 2005 Mar, 21(1): 73-87. https://pubmed.ncbi.nlm.nih.gov/11260954
Sofaer S, Firminger K. Patient perceptions of the quality of health services. Annu Rev Public Health. 2005 , 26: 513-59. https://pubmed.ncbi.nlm.nih.gov/15760300
Solomon LS, Hays RD, Zaslavsky AM, et al. Psychometric properties of a group-level CAHPS instrument. Med Care. 2005 Jan, 43(1): 53-60. https://pubmed.ncbi.nlm.nih.gov/15626934
Hibbard JH, Stockard J, Tusler M. Hospital performance reports: impact on quality, market share, and reputation. Health Aff (Millwood). 2005 Jan, 41(1 Suppl): 161-70. https://pubmed.ncbi.nlm.nih.gov/16012155
Shea JA, Aguirre AC, Sabatini J, et al. Developing an illustrated version of the Consumer Assessment of Health Plans (CAHPS). Jt Comm J Qual Patient Saf. 2005 Jan, 31(1): 32-42. https://pubmed.ncbi.nlm.nih.gov/15691208
Kim M, Zaslavsky AM, Cleary PD. Adjusting pediatric CAHPS scores to ensure fair comparison of health plan performances. Med Care. 2005 Jan, 43(1): 44-52. https://pubmed.ncbi.nlm.nih.gov/15626933