CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Smith LM, Anderson WL, Lines LM, et al.
Patient experience and process measures of quality of care at home health agencies: Factors associated with high performance.
Home Health Care Serv Q.
2017 Jan-Mar;36(1):
Patrick RJ, Slobodian D, Debanne S, et al.
Managing hospice quality: Knowing FEHC data may improve CAHPS scores.
Am J Med Qual.
2017 Nov/Dec;32(6):
Fifolt M, Blackburn J, Rhodes DJ, et al.
Man versus machine: Comparing double data entry and optical mark recognition for processing CAHPS survey data.
Qual Manag Health Care.
2017 Jul/Sep;26(3):
Quigley DD, Palimaru AI, Chen AY, et al.
Implementation of practice transformation: Patient experience according to practice leaders.
Qual Manag Health Care.
2017 Jul/Sep;26(3):
Finucane ML, Martino SC, Parker AM, et al.
A framework for conceptualizing how narratives from health-care consumers might improve or impede the use of information about provider quality.
Patient Experience Journal.
2018 March;5(1):
Parast L, Elliott MN, Hambarsoomian K, et al.
Effects of survey mode on Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospice survey scores.
J Am Geriatr Soc.
2018 March;66(3):
Fenton JJ, Jerant A, Kravitz RL, et al.
Reliability of physician-level measures of patient experience in primary care.
J Gen Intern Med.
2017 December;32(12):
Setodji CM, Quigley DD, Elliott MN, et al.
Patient experiences with care differ with chronic care management in a federally qualified community health center.
Popul Health Manag.
2017 December;20(6):
Sarinopoulos I, Bechel-Marriott DL, Malouin JM, et al.
Patient experience with the patient-centered medical home in Michigan's statewide multi-payer demonstration: A cross-sectional study.
J Gen Intern Med.
2017 November;32(11):
Collins RL, Haas A, Haviland AM, et al.
What matters most to whom: Racial, ethnic, and language differences in the health care experiences most important to patients.
Med Care.
2017 November;55(11):