Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 510 Bibliography Items Found
Quigley DD, Predmore Z, Martino S, et al. Patient Comments on the Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG-CAHPS) Survey Reflect Improvements in Provider Behaviors From Coaching. J Healthc Manag. 2023 Junhttps://pubmed.ncbi.nlm.nih.gov/37326612/
Quigley DD, Slaughter ME, Qureshi N, et al. Associations of pediatric nurse burnout with involvement in quality improvement. J Pediatr Nurs. 2023 May-June, 70: e9-e16. https://pubmed.ncbi.nlm.nih.gov/36402601/
Dibble KE, Deng Z, Connor AE. Differences in survivorship care experiences among older breast cancer survivors by clinical cancer characteristics, race/ethnicity, and socioeconomic factors: A SEER-CAHPS study. Breast Cancer Res Treat. 2023 Apr, 199 (3): 565-582. https://pubmed.ncbi.nlm.nih.gov/37093399/
Hays RD, Walling AM, Sudore RL, et al. Support for Use of Consumer Assessment of Healthcare Providers and Systems Communication Items Among Seriously Ill Patients. J Palliat Med. 2023 Aprhttps://pubmed.ncbi.nlm.nih.gov/37093298/
Longo BA, Schmaltz SP, Barrett SC, et al. Home Health Agency Patient Experience Measures and Their Relationship to Joint Commission Accreditation. Jt Comm J Qual Patient Sa. 2023 Apr, 23: 000090-9. https://pubmed.ncbi.nlm.nih.gov/37210303/
Martino SC, Haas A, Hays RD, et al. Use of Patient Experience Scales Differs by Education and Asian Race/Ethnicity: Evidence from a Vignette Study. J Gen Intern Med. 2023 Aprhttps://pubmed.ncbi.nlm.nih.gov/37072533/
Kuhn L, Lindert L, Kuper P, et al. SARS-CoV-2-Related Adaptation Mechanisms of Rehabilitation Clinics Affecting Patient-Centered Care: Qualitative Study of Online Patient Reports. JMIR Rehabil Assist Technol. 2023 Apr, 10: e39512. https://pubmed.ncbi.nlm.nih.gov/36947585/
Bernstein DN, Jones CMC, Flemister AS, et al. Does Patient-Reported Outcome Measures Use at New Foot and Ankle Patient Clinic Visits Improve Patient Activation, Experience, and Satisfaction?. Foot Ankle Int. 2023 Aprhttps://pubmed.ncbi.nlm.nih.gov/37032526/
Hunt LJ, Gan S, Smith AK, et al. Hospice Quality, Race, and Disenrollment in Hospice Enrollees with Dementia. J Palliat Med. 2023 Aprhttps://pubmed.ncbi.nlm.nih.gov/37010377/
Chen L, McWilliams JM. Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession. JAMA Intern Med. 2023 Apr, 183(4): 350-359. https://pubmed.ncbi.nlm.nih.gov/36848122/
Price RA, Parast L, Elliott MN, et al. Association of Hospice Profit Status With Family Caregivers' Reported Care Experiences. JAMA Intern Med. 2023 Apr, 183(4): 311-318. https://pubmed.ncbi.nlm.nih.gov/36848095/
Quigley DD, Predmore Z. Parents Have More to Say: Comments From the Child HCAHPS Single Question Versus a Narrative Item Set. Hosp Pediatr. 2023 Apr, 13(4): 345-356. https://pubmed.ncbi.nlm.nih.gov/36970853/
Martino SC, Reynolds KA, Grob R, et al. Evaluation of a protocol for eliciting narrative accounts of pediatric inpatient experiences of care. Health Serv Res. 2023 Apr, 58(2): 271-281. https://pubmed.ncbi.nlm.nih.gov/36645204/
Pandit AA, Patil NN, Mostafa M, et al. Rural-Urban Disparities in Patient Care Experiences among Prostate Cancer Survivors: A SEER-CAHPS Study. Cancers (Basel). 2023 Mar, 15(7): 1939. https://pubmed.ncbi.nlm.nih.gov/37046601/
Davlyatov G, He M, Orewa G, et al. Are Hospice Google Ratings Correlated With Patient Experience Scores? Evidence from a National Hospice Study. Am J Hosp Palliat Care. 2023 Febhttps://pubmed.ncbi.nlm.nih.gov/36812362/
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients. J Gen Intern Med. 2023 Febhttps://pubmed.ncbi.nlm.nih.gov/36797540/
Sekandi JN, Castellanos ME, Woldu H, et al. Patient satisfaction among persons living with HIV/AIDS and receiving antiretroviral therapy in urban Uganda: A factor analysis. PLoS One. 2023 Feb, 18(2). https://pubmed.ncbi.nlm.nih.gov/36730252/
Zhou RA, McIntosh N, Rajan R, et al. Association between use of clinician performance information and patient experience. Am J Manag Care. 2023 Feb, 29(2): e51-e57. https://pubmed.ncbi.nlm.nih.gov/36811988/
Gotthardt CJ, Haynes SC, Sharma S, et al. Patient Satisfaction with Care Providers During the COVID-19 Pandemic: An Analysis of Consumer Assessment of Healthcare Providers and Systems Survey Scores for In-Person and Telehealth Encounters at an Academic Medical Center. Telemed J E Health. 2023 Janhttps://pubmed.ncbi.nlm.nih.gov/36595515/
Platonova EA, Carnes KJ. Relationship Between Patient-Centered Primary Care Provider Communication and Emergency Room Visits in the Medicaid Population in North Carolina, United States. J Prim Care Community Health. 2023 Jan, 14. https://pubmed.ncbi.nlm.nih.gov/37102612/
Quigley DD, Elliott MN, Slaughter ME, et al. Follow-Up Shadow Coaching Improves Primary Care Provider-Patient Interactions and Maintains Improvements When Conducted Regularly: A Spline Model Analysis. J Gen Intern Med. 2023 Jan, 38(1): 221-227. https://pubmed.ncbi.nlm.nih.gov/36344646/
Arevalo M, Pickering TA, Vernon SW, et al. Do breast cancer survivors with a recent history of clinical depression report worse experiences with care? A retrospective cohort study using SEER-CAHPS data. Cancer Med. 2023 Jan, 12(2): 1949-1960. https://pubmed.ncbi.nlm.nih.gov/35929584/
Quigley DD, Qureshi N, Hays RD. Reasons Primary Care Practices Chose Patient Experience Surveys during Patient-Centered Medical Home Transformation. Journal of Ambulatory Care Management. 2022, 46(2): 34-44. doi: 10.1097/JAC.0000000000000442
Anhang Price R, Quigley DD, Hargraves JL, et al. A systematic review of strategies to enhance response rates and representativeness of patient experience surveys. Medical Care. 2022 Dec, 60(12): 910-918. https://pubmed.ncbi.nlm.nih.gov/36260705/
Kojima L, Han AY, French JC, et al. The patient's voice in assessing resident communication skills. J Surg Educ. 2022 Nov-Dec, 79(6): 220-224. https://pubmed.ncbi.nlm.nih.gov/36075805/
DiMartino LD, Kirschner J, Jackson GL, et al. Are care experiences associated with survival among cancer patients? An analysis of the SEER-CAHPS data resource. Cancer Causes & Control: CCC. 2021 Sep, 2(9): 977-987. https://pubmed.ncbi.nlm.nih.gov/34046807/
Mollica MA, Buckenmaier SS, Halpern MT, et al. Perceptions of care coordination among older adult cancer survivors: A SEER-CAHPS study. Journal of Geriatric Oncology. 2021 Apr, 12(3): 446-452. https://pubmed.ncbi.nlm.nih.gov/32943359/
Brenner PS, Hargraves JL, Cosenza C. Testing a Planned Missing Design to Reduce Respondent Burden in Web and SMS Administrations of the CAHPS Clinician & Group Survey (CG-CAHPS). Journal of Official Statistics. 2021
Quigley DD, Reynolds K, Dellva S, et al. Examining the business case for patient-centered care: A systematic review. Journal of Healthcare Management. 2021 May-Jun, 66(3): 200-224. https://pubmed.ncbi.nlm.nih.gov/33960966
Quigley DD, Qureshi N. PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Medical Home News . 2021, 12(24): 1-6.
Davis-Ajami ML, Lu ZK, Wu J. US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends and racial disparities from MEPS 2013-2019. J Gen Intern Med. 2022 Novhttps://pubmed.ncbi.nlm.nih.gov/36352202/
Mathews M, Parast L, Elliott MN, et al. Associations Between Emergency Severity Index and Patient Experience of Care in the Emergency Department. Academic Emergency Medicine. 2022 Oct, 30(1): 59-61. https://pubmed.ncbi.nlm.nih.gov/36197297/
Meyers DJ, Rivera-Hernandez M, Kim D, et al. Comparing the care experiences of Medicare Advantage beneficiaries with and without Alzheimer's disease and related dementias. J AM Geriatr Soc. 2022 Aug, 70(8): 2344-2353. https://pubmed.ncbi.nlm.nih.gov/35484976/
Fowler FJ, Brenner PS, Cosenza C, et al. How responding in Spanish affects CAHPS results. BMC Health Services Research. 2022 Jul, 22(1): 884. https://pubmed.ncbi.nlm.nih.gov/35804382/
Anhang PR, Bradley M, Ye F, et al. Reliable and valid survey-based measures to assess quality of care in home-based serious illness programs. J Palliative Med. 2022 Jun, 25(6): 864-872. https://pubmed.ncbi.nlm.nih.gov/34936490/
Hotchkiss J. Hospice Glassdoor and CAHPS® Scores-Glassdoor scores and hospice financial characteristics predict hospice Consumer Assessment of Healthcare Providers and Systems Scores. Am J Hosp Palliat Care. 2022 Mayhttps://pubmed.ncbi.nlm.nih.gov/35576495/
Quigley DD, Qureshi N, Rybowski L, et al. Summary of the 2020 AHRQ research meeting on 'advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys'. Expert Review of Pharmacoeconomics & Outcomes Research . 2022 May, : 1-8. https://pubmed.ncbi.nlm.nih.gov/35510496/
Parast L, Tolpadi AA, Teno J, et al. Variation in Hospice Experiences by Care Setting for Patients With Dementia. J AM Med Dir Assoc. 2022 Apr, S1525-8610(22): 00241-00249. https://pubmed.ncbi.nlm.nih.gov/35430207/
Tolpadi A, Elliott MN, Waxman D, et al. National Travel Distances for Emergency Care. BMC Health Services Research. 2022 Mar, 22(1): 388. https://pubmed.ncbi.nlm.nih.gov/35331209/
Deyoreo M, Price RA, Bradley MA, et al. Adding Telephone Follow-up Can Improve Representativeness of Surveys of Seriously Ill People. J Am Geriatrics Soc. 2022 Jun, 70(6): 1870-1873. https://pubmed.ncbi.nlm.nih.gov/35224725
Quigley DD, Qureshi N, Palimaru A, et al. Content and actionability of recommendations to providers after shadow coaching. Quality Management in Health Care. 2022 Febhttps://pubmed.ncbi.nlm.nih.gov/35170583
Quigley DD, Predmore Z. What parents have to say: Content and actionability of narrative comments from the Child HCAHPS Survey. Hospital Pediatrics. 2022 Feb, 12(2): 205-219. https://pubmed.ncbi.nlm.nih.gov/34981124
Chen PG, Tolpadi A, Elliott MN, et al. Gender Differences in Patients’ Experience of Care in the Emergency Department. J Gen Intern Med. 2022 Feb, 37(3): 676-679. https://pubmed.ncbi.nlm.nih.gov/33963502/
DeYoreo M, Price RA, Montemayor CK, et al. Adjusting for Patient Characteristics to Compare Quality of Care Provided by Serious Illness Programs. J Palliative Med. 2022 Jul, 25(7): 1041-1049. https://pubmed.ncbi.nlm.nih.gov/35073173
Hays RD, Skootsky SA. Patient experience with in-person and telehealth visits before and during the COVID-19 pandemic at a large integrated health system in the United States. J Gen Intern Med. 2022 Mar, 37(4): 847-852. https://pubmed.ncbi.nlm.nih.gov/34982370
Fareed N, MacEwan SR, Vink S, et al. Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents. Am J Manag Care. 2022 Jan, 28(1): 25-31. https://pubmed.ncbi.nlm.nih.gov/35049258/
Parast L, Mathews M, Martino S, et al. Racial/Ethnic Differences in Emergency Department Utilization and Experience. J Gen Intern Med. 2022 Jan, 37(1): 49-56. https://pubmed.ncbi.nlm.nih.gov/33821410/
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960. https://pubmed.ncbi.nlm.nih.gov/34387621
