Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
Results
1-50 of 66 Bibliography Items Found
Rodriguez HP, von Glahn T, Elliott MN, et al. The effect of performance-based financial incentives on improving patient care experiences: a statewide evaluation. J Gen Intern Med. 2009 Dec, 24(12): 1281-8. https://pubmed.ncbi.nlm.nih.gov/19826881
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality and disenrollment in New York SCHIP. Am J Manag Care. 2009 Dec, 15(12): 910-8. https://pubmed.ncbi.nlm.nih.gov/20001172
Gallagher PM, Ding L, Ham HP, et al. Development of a new patient-based measure of pediatric ambulatory care. Pediatrics. 2009 Nov, 124(5): 1348-54. https://pubmed.ncbi.nlm.nih.gov/19822587
Beckett MK, Elliott MN, Richardson A, et al. Outpatient satisfaction: the role of nominal versus perceived communication. Health Serv Res. 2009 Oct, 44(5 Pt 1): 1735-49. https://pubmed.ncbi.nlm.nih.gov/19656231
Weech-Maldonado R, Elliott MN, Oluwole A, et al. Survey response style and differential use of CAHPS rating scales by Hispanics. Med Care. 2009 Sept, 46(9): 963-8. https://pubmed.ncbi.nlm.nih.gov/18725851
Keenan PS, Elliott MN, Zaslavsky AM, et al. Quality assessments by sick and healthy Medicare beneficiaries in traditional Medicare and Medicare managed care. Med Care. 2009 Aug, 47(8): 882-8. https://pubmed.ncbi.nlm.nih.gov/19543123
Zolnierek KB, Dimatteo MR. Physician communication and patient adherence to treatment: a meta-analysis. Med Care. 2009 Aug, 47(8): 826-834. https://pubmed.ncbi.nlm.nih.gov/19584762
Ng CW, Lim GH, McMaster F, et al. Patient satisfaction in an observation unit: the Consumer Assessment of Health Providers and Systems Hospital Survey. Emerg Med J. 2009 Aug, 26(8): 586-9. https://pubmed.ncbi.nlm.nih.gov/19625557
Heller A, Elliott MN, Haviland AM. Patient activation status as a predictor of patient experience among Medicare beneficiaries. Med Care. 2009 Aug, 47(8): 850-7. https://pubmed.ncbi.nlm.nih.gov/19584763
Elliott MN, Kanouse DE, Edwards CA, et al. Components of care vary in importance for overall patient-reported experience by type of hospitalization. Med Care. 2009 Aug, 47: 842-9. https://pubmed.ncbi.nlm.nih.gov/19584764
Rodriguez HP, Scoggins JF, von Glahn T, et al. Attributing sources of variation in patients' experiences of ambulatory care. Med Care. 2009 Aug, 47(8): 835-41. https://pubmed.ncbi.nlm.nih.gov/19584765
Sofaer S, Hopper S, Firminger K, et al. Addressing the need for public reporting of comparative hospice quality: a focus group study. Jt Comm J Qual Patient Saf. 2009 Aug, 35(8): 422-9. https://pubmed.ncbi.nlm.nih.gov/19719078
Weidmer-Ocampo B, Johansson P, Dalpoas D, et al. Adapting CAHPS for an American Indian population. Health Care Poor Underserved. 2009 Aug, 20(3): 695-712. https://pubmed.ncbi.nlm.nih.gov/19648698
Ginsburg PB, Kemper NM. Health care quality transparency: if you build it, will patients come?. Center for Studying Health System Change. 2009 Julyhttp://www.hschange.com/CONTENT/1072/
Rodriguez HP, von Glahn T, Li A, et al. The effect of item screeners on the quality of patient survey data. Patient. 2009 June, 2(2): 135-41. https://pubmed.ncbi.nlm.nih.gov/22273089
Rodriquez HP, von Glahn T, Rogers WH, et al. Organizational and market influences on physician performance on patient experience measures. Health Serv Res. 2009 June, 44(3): 880-901. https://pubmed.ncbi.nlm.nih.gov/19674429
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality of care and plan choice in New York SCHIP. Health Serv Res. 2009 June, 44(3): 843-61. https://pubmed.ncbi.nlm.nih.gov/19208091
Molina JA, Lim GH, Seow E, et al. Effects of survey mode on results of a patient satisfaction survey at the observation unit of an acute care hospital in Singapore. Ann Acad Med Singapore. 2009 June, 38(6): 487-7. https://pubmed.ncbi.nlm.nih.gov/19565098
Fullam F, Garman AN, Johnson TJ, et al. The use of patient satisfaction surveys and alternative coding procedures to predict malpractice risk. Med Care. 2009 May, 47(5): 553-9. https://pubmed.ncbi.nlm.nih.gov/19365294
Shimada SL, Zaslavsky AM, Zaborski LB, et al. Market and beneficiary characteristics associated with enrollment in Medicare managed care plans and fee for service. Med Care. 2009 May, 47(5): 517-23. https://pubmed.ncbi.nlm.nih.gov/19365291
Elliot MN, Haviland AM, Kanouse DE, et al. Adjusting for subgroup differences in extreme response tendency when rating health care: impact on disparity estimates. Health Serv Res. 2009 Apr, 44(1): 542-61. https://pubmed.ncbi.nlm.nih.gov/19040424
Elliott MN, Zaslavsky AW, Goldstein E, et al. Effects of survey mode, patient mix, and nonresponse on CAHPS Hospital Survey Scores. Health Serv Res. 2009 Apr, 44(2 Pt 1): 501-518. https://pubmed.ncbi.nlm.nih.gov/19317857/
Keller S, Col Martin GC, Evensen CT, et al. The development and testing of a survey instrument for benchmarking dental plan performance: using insured patients' experiences as a gauge of dental care quality. J Am Dent Assoc. 2009 Feb, 140(2): 229-37. https://pubmed.ncbi.nlm.nih.gov/19188420
Kolstad JT, Chernew ME. Quality and consumer decision making in the market for health insurance and health care services. Med Care Res Rev. 2009 Feb, 66(1 Suppl): S28-52. https://pubmed.ncbi.nlm.nih.gov/19029288
Ranganathan M, Hibbard J, Rodday AM, et al. Motivating public use of physician-level performance data: an experiment on the effects of message and mode. Med Care Res Rev. 2009 Feb, 66: 68-81. https://pubmed.ncbi.nlm.nih.gov/18923193
Wennberg JE, Bronner K, Skinner JS, et al. Inpatient care intensity and patients' ratings of their hospital experiences. Health Aff (Millwood). 2009 Feb, 28(1): 103-12. https://pubmed.ncbi.nlm.nih.gov/19124860
Weech-Maldonado R, Elliott MN, Morales LS, et al. Health plan effects on patient assessments of Medicaid managed care among racial/ethnic minorities. J Gen Intern Med. 2009 Feb, 19(2): 136-45. https://pubmed.ncbi.nlm.nih.gov/15009793
Rodriguez HP, von Glahn T, Chang T, et al. Measuring patients experiences with individual specialist physicians and their practices. Am J Med Qual. 2009 Jan-Feb, 24(1): 35-44. https://pubmed.ncbi.nlm.nih.gov/19139462
Faber M, Bosch M, Wollersheim H, et al. Public reporting in health care: how do consumers use quality-of-care information? A systematic review. Med Care. 2009 Jan, 47(1): 8-Jan. https://pubmed.ncbi.nlm.nih.gov/19106724
Zaslavsky AM. Statistical issues in reporting quality data: small samples and casemix variation. Int J Qual Health Care. 2001 Dec, 13(6): 481-8. https://pubmed.ncbi.nlm.nih.gov/11769751
Schneider EC, Zaslavsky AM, Landon BE, et al. National quality monitoring of Medicare health plans: The relationship between enrollees' reports and the quality of clinical care. Med Care. 2001 Dec, 39(12): 1313-25. https://pubmed.ncbi.nlm.nih.gov/11717573
Fox MH, Moore J, Zimmerman M, et al. The effectiveness of CAHPS among women enrolling in Medicaid managed care. J Ambul Care Manage. 2001 Oct, 24(4): 76-91. https://pubmed.ncbi.nlm.nih.gov/11680241
Weisman CS, Henderson JT, Schifrin E, et al. Gender and patient satisfaction in managed care plans: analysis of the 1999 HEDIS/CAHPS 2.0H Adult Survey. Womens Health Issues. 2001 Sept-Oct, 11(5): 401-15. https://pubmed.ncbi.nlm.nih.gov/11566283
Harris-Kojetin LD, McCormack LA, Jael EM, et al. Beneficiaries perceptions of new Medicare health plan choice print materials. Health Care Financ Rev. 2001 Fall, 23(1): 21-35. https://pubmed.ncbi.nlm.nih.gov/12500360
Eisen SV, Shaul JA, Leff HS, et al. Toward a national consumer survey: evaluation of the CABHS and MHSIP instruments. J Behav Health Serv Res. 2001 Aug, 28(3): 347-69. https://pubmed.ncbi.nlm.nih.gov/11497028
Kimmerling M, Spranca M, Kanouse DE, et al. Assessing the usability and usefulness of the CAHPS Decision Helper, version 2.0. RAND. 2001 Aughttp://www.rand.org/pubs/drafts/DRU2330.html
Scanlon DP, Darby C, Rolph E, et al. The role of performance measures for improving quality in managed care organizations. Health Serv Res. 2001 July, 36(3): 619-41. https://pubmed.ncbi.nlm.nih.gov/11482592
Smith F, Gerteis M, Downey N, et al. The effects of disseminating performance data to health plans: results of qualitative research with the Medicare managed care plans. Health Serv Res. 2001 July, 36(3): 643-63. https://pubmed.ncbi.nlm.nih.gov/11482593
Goldstein E, Fyock J. Reporting of CAHPS quality information to Medicare beneficiaries. Health Serv Res. 2001 July, 36(3): 477-88. https://pubmed.ncbi.nlm.nih.gov/11482585
Weech-Maldonado R, Morales LS, Spritzer K, et al. Racial and ethnic differences in parents' assessments of pediatric care in Medicaid managed care. Health Serv Res. 2001 July, 36(3): 575-94. https://pubmed.ncbi.nlm.nih.gov/11482590
Bender RH, Garfinkel SA. Differences in the structure of CAHPS measures among the Medicare fee-for-service, Medicare managed care, and privately insured populations. Health Serv Res. 2001 July, 36(3): 489-508. https://pubmed.ncbi.nlm.nih.gov/11482586
Morales LS, Elliott MN, Weech-Maldonado R, et al. Differences in CAHPS adult survey reports and ratings by race and ethnicity: an analysis of the National CAHPS benchmarking data 1.0. Health Serv Res. 2001 July, 36(3): 595-617. https://pubmed.ncbi.nlm.nih.gov/11482591
Harris-Kojetin LD, McCormack LA, Jael EM, et al. Creating more effective health plan quality reports for consumers: lessons from a synthesis of qualitative testing. Health Serv Res. 2001 July, 36(3): 447-76. https://pubmed.ncbi.nlm.nih.gov/11482584
Elliott N, Swartz R, Adams J, et al. Case-mix adjustment of the National CAHPS benchmarking data 1.0: a violation of model assumptions?. Health Serv Res. 2001 July, 36(3): 555-73. https://pubmed.ncbi.nlm.nih.gov/11482589
Marshall GN, Morales LS, Elliott MN, et al. Confirmatory factor analysis of the Consumer Assessment of Health Plans Study (CAHPS) 1.0 Core Survey. Psychol Assess. 2001 June, 13(2): 216-29. https://pubmed.ncbi.nlm.nih.gov/11433796
Schauffler H, Mordavsky K. Consumer reports in health care: do they make a difference?. Annu Rev Public Health. 2001 May, 22(1): 69-89. https://pubmed.ncbi.nlm.nih.gov/11274512
Shaul JA, Eisen SV, Stringfellow VL, et al. Use of consumer ratings for quality improvement in behavioral health insurance plans. Jt Comm J Qual Improv. 2001 Apr, 27(4): 216-29. https://pubmed.ncbi.nlm.nih.gov/11293838
Goldstein E, Cleary PD, Langwell KM, et al. Medicare managed care CAHPS: a tool for performance improvement. Health Care Financ Rev. 2001 Spring, 22(3): 101-7. https://pubmed.ncbi.nlm.nih.gov/25372460