Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 63 Bibliography Items Found
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960. https://pubmed.ncbi.nlm.nih.gov/34387621
Fifolt M, Patel K, Rucks A, et al. A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey. Journal of Patient Experience. 2021 Octhttps://pubmed.ncbi.nlm.nih.gov/34692990/
Fowler Jr FJ, Brenner PS, Hargraves JL, et al. Comparing Web and Mail Protocols for Administering Hospital Consumer Assessment of Healthcare Providers and Systems Surveys. Med Care. 2021 Oct, 59(10): 907-912. https://pubmed.ncbi.nlm.nih.gov/34334736/
Quigley DD, Slaughter ME, Gidengil C, et al. Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences. Hosp Pediatr. 2021 Oct, 10: e199-e214. https://pubmed.ncbi.nlm.nih.gov/34548390/
Raj M, Banaszak-Holl J. Consumer engagement with information on performance: a narrative review. Qual Manag Health Care. 2021 Jul-Sep, 30(3): 153-165. https://pubmed.ncbi.nlm.nih.gov/33492064/
Quigley DD, Qureshi N, AlMasarweh L, et al. Using CAHPS® patient experience data for patient-centered medical home transformation. Am J Manag Care. 2021 Sep, 27(9): e322-e329. https://pubmed.ncbi.nlm.nih.gov/34533915
Quigley DD, Slaughter M, Qureshi N, et al. Practices and changes associated with patient-centered medical home transformation. American Journal of Medical Quality. 2021 Sep, 27(9): 386-393. https://pubmed.ncbi.nlm.nih.gov/34533908
Ye F, Parast L, Hays RD, et al. Development and validation of a patient experience of care survey for emergency departments. Health Serv Res. 2022 Feb, 57(1): 102-112. https://pubmed.ncbi.nlm.nih.gov/34382685/
Sanghavi P, McWilliams JM, Schwartz AL, et al. Association of low-value care exposure with health care experience ratings among patient panels. JAMA Intern Med. 2021 Jul, 181(7): 941-948. https://pubmed.ncbi.nlm.nih.gov/34047761/
Navarro S, Ochoa CY, Chan E, et al. Will improvements in patient experience with care impact clinical and quality of care outcomes?: a systematic review. Med Care. 2021 Jun, : Epub ahead of print. https://pubmed.ncbi.nlm.nih.gov/34166268/
Quigley DD, Qureshi N, Slaughter ME, et al. Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions. J Eval Clin Pract. 2021 May, Epub ahead of print. https://pubmed.ncbi.nlm.nih.gov/34014026/
Mohan CS, Rotter JS, Tan HJ, et al. The association between patient experience and healthcare outcomes using SEER-CAHPS patient experience and outcomes among cancer survivors. J Geriatr Oncol. 2021 May, 12(4): 623-631. https://pubmed.ncbi.nlm.nih.gov/33277226/
Willard-Grace R, Knox M, Huang B, et al. Primary care clinician burnout and engagement association with clinical quality and patient experience. Journal of the American Board of Family Medicine: JABFM. 2021 May, 34(3): 542-552. https://pubmed.ncbi.nlm.nih.gov/34088814/
Farias AJ, Toledo G, Ochoa CY, et al. Racial/Ethnic Disparities in Patient Experiences With Health Care in Association With Earlier Stage at Colorectal Cancer Diagnosis: Findings From the SEER-CAHPS Data. Medical Care. 2021 Apr, 59(4): 295-303. https://pubmed.ncbi.nlm.nih.gov/33528232/
M Ahmedov, Pourat N, Liu H, et al. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States. J Patient Rep Outcomes. 2021 March, 5(1): 59. https://pubmed.ncbi.nlm.nih.gov/33763755/
Handley SC, Bell S, Nembhard IM. A systematic review of surveys for measuring patient-centered care in the hospital setting. Med Care. 2021 March, 59(3): 228-237. https://pubmed.ncbi.nlm.nih.gov/33229897/
Cefalu M, Elliott MN, RD Hays. Adjustment of patient experience surveys for how people respond. Medical Care. 2021 Mar, 59(3): 202-205. https://pubmed.ncbi.nlm.nih.gov/33427795
Kingery MT, Hoberman A, Baron SL, et al. Day-of-surgery video calls and phone calls increase patient satisfaction with outpatient surgery experience: a randomized controlled trial of postoperative communication modalities. The Journal of Bone and Joint Surgery. 2021 Feb, 10(3): 243-250. https://pubmed.ncbi.nlm.nih.gov/33259428/
Philips K, Dadlez N, Fazzari M, et al. Effect of real-time feedback devices on primary care patient experience scores: a cluster-randomized trial. J Patient Exp. 2021 Feb, 8. https://pubmed.ncbi.nlm.nih.gov/34179376/
Lee YSH, Cleary PD, Nembhard IM. Effects of leader tactics on the creativity, implementation, and evolution of ideas to improve healthcare delivery. J Gen Intern Med. 2021 Feb , 36(2): 341-348. https://pubmed.ncbi.nlm.nih.gov/32869206/
Parast L, Tolpadi AA, Teno JM, et al. Hospice Care Experiences Among Cancer Patients and Their Caregivers. Journal of General Internal Medicine. 2021 Apr, 36(4): 961-969. https://pubmed.ncbi.nlm.nih.gov/33469741/
Prasad T, Buta E, Cleary PD. Is patient-physician gender concordance related to the quality of patient care experiences?. J Gen Intern Med. 2021 Jan, Epub ahead of print. https://pubmed.ncbi.nlm.nih.gov/33469761/
Fenton JJ, Jerant A, Kravitz RL, et al. Reliability of physician-level measures of patient experience in primary care. J Gen Intern Med. 2017 Dec, 32(12): 1323-1329. https://pubmed.ncbi.nlm.nih.gov/28900821
Setodji CM, Quigley DD, Elliott MN, et al. Patient experiences with care differ with chronic care management in a federally qualified community health center. Popul Health Manag. 2017 Dec, 20(6): 442-448. https://pubmed.ncbi.nlm.nih.gov/28387598
Martino SC, Grob R, Davis S, et al. Choosing doctors wisely: can assisted choice enhance patients' selection of clinicians. Med Care Res Rev. 2017 Nov 25, [Epub ahead of print]. https://pubmed.ncbi.nlm.nih.gov/29172972
Labovitz J, Patel N, Santander I. Web-based patient experience surveys to enhance response rates: A Prospective Study. J Am Podiatr Med Assoc. 2017 Nov, 9(3): 516-521. https://pubmed.ncbi.nlm.nih.gov/29252022
Sarinopoulos I, Bechel-Marriott DL, Malouin JM, et al. Patient experience with the patient-centered medical home in Michigan's statewide multi-payer demonstration: A cross-sectional study. J Gen Intern Med. 2017 Nov, 32(11): 1202-1209. https://pubmed.ncbi.nlm.nih.gov/28808852
Collins RL, Haas A, Haviland AM, et al. What matters most to whom: Racial, ethnic, and language differences in the health care experiences most important to patients. Med Care. 2017 Nov, 55(11): 940-947. https://pubmed.ncbi.nlm.nih.gov/28930888
Chaitoff A, Sun B, Windover A, et al. Associations between physician empathy, physician characteristics, and standardized measures of patient experience. Acad Med. 2017 Oct, 92(10): 1464-1471. https://pubmed.ncbi.nlm.nih.gov/28379929
Mollica MA, Enewold LR, Lines LM, et al. Examining colorectal cancer survivors' surveillance patterns and experiences of care: a SEER-CAHPS study. Cancer Causes Control. 2017 Oct, 28(10): 1133-1141. https://pubmed.ncbi.nlm.nih.gov/28866818
Hatfield LA, Zaslavsky AM. Implications of variation in the relationships between beneficiary characteristics and Medicare Advantage CAHPS measures. Health Serv Res. 2017 Aug, 54(8): 765-771. https://pubmed.ncbi.nlm.nih.gov/27500888
Quigley DD, Palimaru AI, Chen AY, et al. Implementation of practice transformation: Patient experience according to practice leaders. Qual Manag Health Care. 2017 Jul/Sep, 26(3): 140-151. https://pubmed.ncbi.nlm.nih.gov/28665905
Price RA, Parast L, Haas A, et al. Black and Hispanic patients receive hospice care similar to that of white patients when in the same hospices. Health Aff (Millwood). 2017 Jul, 36(7): 1283-1290. https://pubmed.ncbi.nlm.nih.gov/28679816
Cerully JL, Martino SC, Rybowski L, et al. Using "roll-up" measures in health care quality reports: Perspectives of report sponsors and national alliances. Am J Manage Care. 2017 Jun 1, 23(6): e202-e207. https://pubmed.ncbi.nlm.nih.gov/28817297
Toomey SL, Elliott MN, Zaslavsky AM, et al. Variation in family experience of pediatric inpatient care as measured by Child HCAHPS. Pediatrics. 2017 Apr, 139(4). https://pubmed.ncbi.nlm.nih.gov/28330970
Cleary PD, Lubalin J, Hays RD, et al. Debating survey approaches: Letter to the Editor. Health Aff (Millwood).. 1998 Jan-Feb, 17(1): 265-268. https://pubmed.ncbi.nlm.nih.gov/9455038
Evensen C, Yost KJ, Keller S, et al. CAHPS Cancer Care Survey: development, testing, and final content of a survey of patient experience with cancer care. Journal of Clinical Oncology. 2017 Mar, 35(8): 227-227. https://ascopubs.org/doi/abs/10.1200/JCO.2017.35.8_suppl.227
Oladeru OA, Hamadu M, Cleary PD, et al. House staff communication training and patient experience scores. J Patient Exp. 2017 Mar 1, 4(1): 28-36. https://pubmed.ncbi.nlm.nih.gov/28393108
Martino SC, Shaller D, Schlesinger M, et al. CAHPS and Comments: How closed-ended survey questions and narrative accounts interact in the assessment of patient experience. J Patient Exp. 2017 Mar, 4(1): 37-45. https://pubmed.ncbi.nlm.nih.gov/28725858
Rinne ST, Castaneda J, Lindenauer PK, et al. Chronic obstructive pulmonary disease readmissions and other measures of hospital quality. Am J Respir Crit Care Med. 2017 Feb 1, [Epub ahead of print]. https://pubmed.ncbi.nlm.nih.gov/28145726
Hays RD, Chawla N, Kent EE, et al. Measurement equivalence of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Medicare survey items between Whites and Asians. Qual Life Res. , 26(2): 311-318. https://pubmed.ncbi.nlm.nih.gov/27495274
Quigley DD, Predmore ZS, Hays RH. Tools to Gauge Progress during Patient-Centered Medical Home Transformation. The American Journal of Accountable Care. 2017, 5(4): e8-e18.
Quigley DD, Predmore ZS, Chen AY, et al. Implementation and sequencing of practice transformation in urban practices with underserved patients. Qual Manag Health Care. 2017 Jan/Mar, 26(1): 7-14. https://pubmed.ncbi.nlm.nih.gov/28030459
Klein DJ, Elliott MN, Haviland AM, et al. Understanding nonresponse to the 2007 Medicare CAHPS Survey. Gerontologist . 2011 Dec, 51(6): 843-55. https://pubmed.ncbi.nlm.nih.gov/21700769
Grabowski C, Town J. Does information matter? Competition, quality, and the impact of nursing home report cards. Health Serv Res. 2011 Dec, 46(6pt1): 1698-1719. https://pubmed.ncbi.nlm.nih.gov/21790590
Martino SC, Elliott MN, Kanouse DE, et al. Depression and the health care experiences of Medicare beneficiaries. Health Serv Res. 2011 Dec, 46(6pt1): 1883-1904. https://pubmed.ncbi.nlm.nih.gov/21762146
Ketelaar A, Faber MJ, Flottorp S, et al. Public release of performance data in changing the behavior of healthcare consumers, professionals or organizations. Cochrane Database Syst Rev. 2011 Nov, 11. https://pubmed.ncbi.nlm.nih.gov/22071813
Kadry B, Chu LF, Kadry B, et al. Analysis of 4999 online physician ratings indicates that most patients give physicians a favorable rating. J Med Internet Res. 2011 Nov, 13(4): e95. https://pubmed.ncbi.nlm.nih.gov/22088924
Farley DO, Elliott MN, Haviland AM, et al. Understanding variations in Medicare Consumer Assessment of Health Care Providers and Systems scores: California as an example. Health Serv Res. 2011 Oct, 46(5): 1646-62. https://pubmed.ncbi.nlm.nih.gov/21644970
Mittler JN, Landon BE, Zaslavsky AM, et al. Market characteristics and awareness of managed care options among elderly beneficiaries enrolled in traditional Medicare. Medicare Medicaid Res Rev. 2011 Oct, 1(3): E1-19. https://pubmed.ncbi.nlm.nih.gov/22340776