Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
Results
1-40 of 40 Bibliography Items Found
Tu HT, Lauer JR. Word of mouth and physician referrals still drive health care provider choice. Res Brief. 2008 Dec, 9: 8-Jan. https://pubmed.ncbi.nlm.nih.gov/19054900
Scanlon DP, Swaminathan S, Lee W, et al. Does competition improve health care quality?. Health Serv Res. 2008 Dec, 43(6): 1931-51. https://pubmed.ncbi.nlm.nih.gov/18793214
Eselius LL, Zaslavsky AM, Huskamp HA, et al. Casemix adjustment of consumer reports about managed behavioral health care and health plans. Health Serv Res. 2008 Dec, 43(6): 2014-32. https://pubmed.ncbi.nlm.nih.gov/18783456
Rothman AA, Park H, Hays RD, et al. Can additional patient experience items improve the reliability of and add new domains to the CAHPS Hospital Survey?. Health Serv Res. 2008 Dec, 43(6): 2201-22. https://pubmed.ncbi.nlm.nih.gov/18522668
Rothberg MB, Morsi E, Benjamin EM, et al. Choosing the best hospital: the limitations of public quality reporting. Health Aff (Millwood). 2008 Nov-Dec, 27(6): 1680-7. https://pubmed.ncbi.nlm.nih.gov/18997226
Fongwa MN, Cunningham W, Weech-Maldonado R, et al. Reports and ratings of care: black and white Medicare enrollees. J Hlth Care Poor Underserved. 2008 Nov, 19(4): 1136-47. https://pubmed.ncbi.nlm.nih.gov/19029741
Sequist TD, Schneider EC, Anastario M, et al. Quality monitoring of physicians: linking patients' experiences of care to clinical quality and outcomes. J Gen Intern Med. 2008 Nov, 23(11): 1784-90. https://pubmed.ncbi.nlm.nih.gov/18752026
Jha AK, Orav EJ, Zheng J, et al. Patients' perception of hospital care in the United States. N Engl J Med. 2008 October, 359(18): 1921-31. https://pubmed.ncbi.nlm.nih.gov/18971493
Shea JA, Guerra CE, Weiner J, et al. Adapting a patient satisfaction instrument for low literate and Spanish-speaking populations: comparison of three formats. Patient Educ Couns. 2008 Oct, 73(1): 132-40. https://pubmed.ncbi.nlm.nih.gov/18486414
Glazer J, McGuire TG, Cao Z, et al. Using global ratings of health plans to improve the quality of health care. J Health Econ. 2008 Sept, 27(5): 1182-95. http://www.ncbi.nlm.nih.gov/pubmed/18571751
Quigley D, Elliott M, Hays R, et al. Bridging from the Picker Hospital Survey to the CAHPS Hospital Survey. Med Care. 2008 July, 46(7): 654-61. https://pubmed.ncbi.nlm.nih.gov/18580383
Hardee JT, Kasper IK. A clinical communication strategy to enhance effectiveness and CAHPS scores: the ALERT model. Perm J. 2008 Summer, 12(3): 70-4. https://pubmed.ncbi.nlm.nih.gov/21331215
McCaffrey DF, Elliott MN. Power of tests for a dichotomous independent variable measured with error. Health Serv Res. 2008 June, 43(3): 1085-1101. https://pubmed.ncbi.nlm.nih.gov/18454782
Elliott MN, Beckett MK, Chong K, et al. How do proxy responses and proxy-assisted responses differ from what Medicare beneficiaries might have reported after their health care?. Health Serv Res. 2008 June, 43(3): 833-48. https://pubmed.ncbi.nlm.nih.gov/18454770
Fowler FJ, Gallagher PM, Anthony DL, et al. Relationship between regional per capita Medicare expenditures and patient perceptions of quality of care. JAMA. 2008 May, 299(20): 2406-12. https://pubmed.ncbi.nlm.nih.gov/18505950
Harris KM, Buntin MB. Choosing a health care provider: the role of quality information. Robert Wood Johnson Foundation. 2008 May
Weech-Maldonado R, Fongwa MN, Gutierrez P, et al. Language and regional differences in evaluations of Medicare managed care by Hispanics. Health Serv Res. 2008 Apr, 43(2): 552-68. https://pubmed.ncbi.nlm.nih.gov/18370967
Adams EK, Ketsche P, Zhou M, et al. Access and satisfaction among children in Georgia's Medicaid program and SCHIP. Health Care Financ Rev. 2008 Spring, 29(3): 43-57. https://pubmed.ncbi.nlm.nih.gov/18567242
Tarn DM, Heritage J, Paterniti DA, et al. Prescribing new medications: a taxonomy of physician-patient communication. Commun Med. 2008 , 5(2): 195-208. https://pubmed.ncbi.nlm.nih.gov/19644569
Hibbard JH. What can we say about the impact of public reporting? Inconsistent execution yields variable results. Ann Intern Med. 2008 Jan, 148(2): 160-1. https://pubmed.ncbi.nlm.nih.gov/18195340
Fung CH, Lim YW, Mattke S, et al. Systematic review: the evidence that publishing patient care performance data improves quality of care. Ann Intern Med. 2008 Jan, 148(2): 111-23. https://pubmed.ncbi.nlm.nih.gov/18195336
Weech-Maldonado R, Weidmer B, Morales LS, et al. Cross-cultural adaptation of survey instruments: the CAHPS experience. In Cynamon ML, Kulka RA editors. Seventh Conference on Health Survey Research Methods. 2000 Dec, : 75-82.
Spranca M, Kanouse DE, Elliott MN, et al. Do consumer reports of health plan quality affect health plan selection?. Health Serv Res. 2000 Dec, 35(5 Pt 1): 933-47. https://pubmed.ncbi.nlm.nih.gov/11130805
McCorry F, Garnick DW, Bartlett J, et al. Developing performance measures for alcohol and other drug services in managed care plans. Jt Comm J Qual Improv. 2000 Nov, 26(11): 633-43. https://pubmed.ncbi.nlm.nih.gov/11098426
Hibbard JH, Harris-Kojetin L, Mullin P, et al. Increasing the impact of health plan report cards by addressing consumer concerns. Health Aff (Millwood). 2000 Sept-Oct, 19(5): 138-43. https://pubmed.ncbi.nlm.nih.gov/10992661
Zaslavsky AM, Zaborski LB, Cleary PD. Does the effect of respondent characteristics on consumer assessments vary across health plans?. Med Care Res Rev. 2000 Sept, 57(3): 379-94. https://pubmed.ncbi.nlm.nih.gov/10981191
Guadagnoli E, Epstein AM, Zaslavsky A, et al. Providing consumers with information about the quality of health plans: the Consumer Assessments of Health Plans (CAHPS) demonstration in Washington State. Jt Comm J Qual Improv. 2000 July, 26(7): 410-20. https://pubmed.ncbi.nlm.nih.gov/10897458
Zaslavsky AM, Landon BE, Beaulieu ND, et al. How consumer assessments of managed care vary within and among markets. Inquiry. 2000 Summer, 37(2): 146-61. https://pubmed.ncbi.nlm.nih.gov/10985109
Millar JS, McCauley D, Hays C, et al. Consumer Assessment of Health Plans Survey (CAHPS) results for Oklahoma managed care Medicaid, 1997, 1998, and 1999. J Okla State Med Assoc. 2000 Mar, 93(3): 109-17. https://pubmed.ncbi.nlm.nih.gov/10734703
Zaslavsky AM, Beaulieu ND, Landon BE, et al. Dimensions of consumer-assessed quality of Medicare managed care health plans. Med Care. 2000 Feb, 38(2): 162-74. https://pubmed.ncbi.nlm.nih.gov/10659690
Eisen SV, Clarridge B, Stringfellow V, et al. Toward a national report card: measuring consumer experiences with behavioral health services. In: Achieving Quality in Psychiatric and Substance Abuse Practice: Concepts and Case Reports; edited by B Dickey and L Seder. 2000
Eisen SV, Cleary PD. The experience of care and health outcomes (ECHO) survey. Behavioral outcomes and guidelines sourcebook. 2000
Farley O, Hays D, Elliott MN. When does a plan differ significantly from other plans? Statistical and practical significance criteria of star ratings for the New Jersey CAHPS survey. RAND. 1997 Dechttp://www.rand.org/pubs/drafts/DRU1885.html
Cleary PD, Edgman-Levitan S. Health care quality: Incorporating consumer perspectives. JAMA. 1997 Nov 19, 278(19): 1608-1612. https://pubmed.ncbi.nlm.nih.gov/9370508
Teague GB, Ganju V, Hornik JA, et al. The MHSIP mental health report card: a consumer oriented approach to monitoring the quality of health plans. Eval Rev. 1997 June, 21(3): 330-41. https://pubmed.ncbi.nlm.nih.gov/10183285
Hibbard JH, Jewett JJ. Will quality report cards help consumers?. Health Aff (Millwood). 1997 May-June, 16(3): 218-28. https://pubmed.ncbi.nlm.nih.gov/9141339
Sofaer S. How will we know if we got it right? aims, benefits and risks of consumer information initiatives. Jt Comm J Qual Improv. 1997 May, 23(5): 258-64. https://pubmed.ncbi.nlm.nih.gov/9179718