Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 52 Bibliography Items Found
Quigley DD, Qureshi N, Hays RD. Reasons Primary Care Practices Chose Patient Experience Surveys during Patient-Centered Medical Home Transformation. Journal of Ambulatory Care Management. 2022, 46(2): 34-44. doi: 10.1097/JAC.0000000000000442
Anhang Price R, Quigley DD, Hargraves JL, et al. A systematic review of strategies to enhance response rates and representativeness of patient experience surveys. Medical Care. 2022 Dec, 60(12): 910-918. https://pubmed.ncbi.nlm.nih.gov/36260705/
Luff D, Buscher SW, Ward VL, et al. Understanding Racial, Ethnic, and Socioeconomic Differences in the Ambulatory Care Experience. Pediatrics. 2022 Dec, 150(6): e2021056001. https://pubmed.ncbi.nlm.nih.gov/36336649/
Kojima L, Han AY, French JC, et al. The patient's voice in assessing resident communication skills. J Surg Educ. 2022 Nov-Dec, 79(6): 220-224. https://pubmed.ncbi.nlm.nih.gov/36075805/
DiMartino LD, Kirschner J, Jackson GL, et al. Are care experiences associated with survival among cancer patients? An analysis of the SEER-CAHPS data resource. Cancer Causes & Control: CCC. 2021 Sep, 2(9): 977-987. https://pubmed.ncbi.nlm.nih.gov/34046807/
Mollica MA, Buckenmaier SS, Halpern MT, et al. Perceptions of care coordination among older adult cancer survivors: A SEER-CAHPS study. Journal of Geriatric Oncology. 2021 Apr, 12(3): 446-452. https://pubmed.ncbi.nlm.nih.gov/32943359/
Brenner PS, Hargraves JL, Cosenza C. Testing a Planned Missing Design to Reduce Respondent Burden in Web and SMS Administrations of the CAHPS Clinician & Group Survey (CG-CAHPS). Journal of Official Statistics. 2021
Quigley DD, Reynolds K, Dellva S, et al. Examining the business case for patient-centered care: A systematic review. Journal of Healthcare Management. 2021 May-Jun, 66(3): 200-224. https://pubmed.ncbi.nlm.nih.gov/33960966
Quigley DD, Qureshi N. PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Medical Home News . 2021, 12(24): 1-6.
Davis-Ajami ML, Lu ZK, Wu J. US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends and racial disparities from MEPS 2013-2019. J Gen Intern Med. 2022 Novhttps://pubmed.ncbi.nlm.nih.gov/36352202/
Mathews M, Parast L, Elliott MN, et al. Associations Between Emergency Severity Index and Patient Experience of Care in the Emergency Department. Academic Emergency Medicine. 2022 Oct, 30(1): 59-61. https://pubmed.ncbi.nlm.nih.gov/36197297/
Meyers DJ, Rivera-Hernandez M, Kim D, et al. Comparing the care experiences of Medicare Advantage beneficiaries with and without Alzheimer's disease and related dementias. J AM Geriatr Soc. 2022 Aug, 70(8): 2344-2353. https://pubmed.ncbi.nlm.nih.gov/35484976/
Fowler FJ, Brenner PS, Cosenza C, et al. How responding in Spanish affects CAHPS results. BMC Health Services Research. 2022 Jul, 22(1): 884. https://pubmed.ncbi.nlm.nih.gov/35804382/
Anhang PR, Bradley M, Ye F, et al. Reliable and valid survey-based measures to assess quality of care in home-based serious illness programs. J Palliative Med. 2022 Jun, 25(6): 864-872. https://pubmed.ncbi.nlm.nih.gov/34936490/
Hotchkiss J. Hospice Glassdoor and CAHPS® Scores-Glassdoor scores and hospice financial characteristics predict hospice Consumer Assessment of Healthcare Providers and Systems Scores. Am J Hosp Palliat Care. 2022 Mayhttps://pubmed.ncbi.nlm.nih.gov/35576495/
Quigley DD, Qureshi N, Rybowski L, et al. Summary of the 2020 AHRQ research meeting on 'advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys'. Expert Review of Pharmacoeconomics & Outcomes Research . 2022 May, : 1-8. https://pubmed.ncbi.nlm.nih.gov/35510496/
Parast L, Tolpadi AA, Teno J, et al. Variation in Hospice Experiences by Care Setting for Patients With Dementia. J AM Med Dir Assoc. 2022 Apr, S1525-8610(22): 00241-00249. https://pubmed.ncbi.nlm.nih.gov/35430207/
Tolpadi A, Elliott MN, Waxman D, et al. National Travel Distances for Emergency Care. BMC Health Services Research. 2022 Mar, 22(1): 388. https://pubmed.ncbi.nlm.nih.gov/35331209/
Deyoreo M, Price RA, Bradley MA, et al. Adding Telephone Follow-up Can Improve Representativeness of Surveys of Seriously Ill People. J Am Geriatrics Soc. 2022 Jun, 70(6): 1870-1873. https://pubmed.ncbi.nlm.nih.gov/35224725
Quigley DD, Qureshi N, Palimaru A, et al. Content and actionability of recommendations to providers after shadow coaching. Quality Management in Health Care. 2022 Febhttps://pubmed.ncbi.nlm.nih.gov/35170583
Quigley DD, Predmore Z. What parents have to say: Content and actionability of narrative comments from the Child HCAHPS Survey. Hospital Pediatrics. 2022 Feb, 12(2): 205-219. https://pubmed.ncbi.nlm.nih.gov/34981124
Chen PG, Tolpadi A, Elliott MN, et al. Gender Differences in Patients’ Experience of Care in the Emergency Department. J Gen Intern Med. 2022 Feb, 37(3): 676-679. https://pubmed.ncbi.nlm.nih.gov/33963502/
DeYoreo M, Price RA, Montemayor CK, et al. Adjusting for Patient Characteristics to Compare Quality of Care Provided by Serious Illness Programs. J Palliative Med. 2022 Jul, 25(7): 1041-1049. https://pubmed.ncbi.nlm.nih.gov/35073173
Hays RD, Skootsky SA. Patient experience with in-person and telehealth visits before and during the COVID-19 pandemic at a large integrated health system in the United States. J Gen Intern Med. 2022 Mar, 37(4): 847-852. https://pubmed.ncbi.nlm.nih.gov/34982370
Fareed N, MacEwan SR, Vink S, et al. Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents. Am J Manag Care. 2022 Jan, 28(1): 25-31. https://pubmed.ncbi.nlm.nih.gov/35049258/
Parast L, Mathews M, Martino S, et al. Racial/Ethnic Differences in Emergency Department Utilization and Experience. J Gen Intern Med. 2022 Jan, 37(1): 49-56. https://pubmed.ncbi.nlm.nih.gov/33821410/
Klein DJ, Elliott MN, Haviland AM, et al. Understanding nonresponse to the 2007 Medicare CAHPS Survey. Gerontologist . 2011 Dec, 51(6): 843-55. https://pubmed.ncbi.nlm.nih.gov/21700769
Grabowski C, Town J. Does information matter? Competition, quality, and the impact of nursing home report cards. Health Serv Res. 2011 Dec, 46(6pt1): 1698-1719. https://pubmed.ncbi.nlm.nih.gov/21790590
Martino SC, Elliott MN, Kanouse DE, et al. Depression and the health care experiences of Medicare beneficiaries. Health Serv Res. 2011 Dec, 46(6pt1): 1883-1904. https://pubmed.ncbi.nlm.nih.gov/21762146
Ketelaar A, Faber MJ, Flottorp S, et al. Public release of performance data in changing the behavior of healthcare consumers, professionals or organizations. Cochrane Database Syst Rev. 2011 Nov, 11. https://pubmed.ncbi.nlm.nih.gov/22071813
Kadry B, Chu LF, Kadry B, et al. Analysis of 4999 online physician ratings indicates that most patients give physicians a favorable rating. J Med Internet Res. 2011 Nov, 13(4): e95. https://pubmed.ncbi.nlm.nih.gov/22088924
Farley DO, Elliott MN, Haviland AM, et al. Understanding variations in Medicare Consumer Assessment of Health Care Providers and Systems scores: California as an example. Health Serv Res. 2011 Oct, 46(5): 1646-62. https://pubmed.ncbi.nlm.nih.gov/21644970
Mittler JN, Landon BE, Zaslavsky AM, et al. Market characteristics and awareness of managed care options among elderly beneficiaries enrolled in traditional Medicare. Medicare Medicaid Res Rev. 2011 Oct, 1(3): E1-19. https://pubmed.ncbi.nlm.nih.gov/22340776
Elliott MN, Haviland AM, Orr N, et al. How do the experiences of Medicare beneficiary subgroups differ between managed care and original Medicare?. Health Serv Res. 2011 Aug, 46(4): 1039-58. https://pubmed.ncbi.nlm.nih.gov/21306370
Lyratzopoulos G, Elliott MN, Barbiere JM, et al. How can healthcare organizations be reliably compared?: Lessons from a national survey of patient experience. Med Care . 2011 Aug, 49(8): 724-33. https://pubmed.ncbi.nlm.nih.gov/21610543
Wilkins V, Elliott MN, Richardson A, et al. The association between care experiences and parent ratings of care for different racial, ethnic and language groups in a Medicaid population. Health Serv Res. 2011 June, 46(3): 821-39. https://pubmed.ncbi.nlm.nih.gov/21275987
Sternberg SB, Co JP, Homer CJ. Review of quality measures of the most integrated health care settings for children and the need for improved measures: recommendations for initial core. Acad Pediatr. 2011 May-June, 11(3 Suppl): S49-58. https://pubmed.ncbi.nlm.nih.gov/21570017
Friedberg M, SteelFisher GK, Karp M, et al. Physician groups' use of data from patient experience surveys. J Gen Intern Med. 2011 May, 26(5): 498-504. https://pubmed.ncbi.nlm.nih.gov/21161419
Setodji CM, Reise SP, Morales LS, et al. Differential item functioning by survey language among older Hispanics enrolled in Medicare managed care: A new method for anchor item selection. Med Care. 2011 May, 49(5): 461-68. https://pubmed.ncbi.nlm.nih.gov/21422959
Weinick RM, Elliott MN, Volandes AE, et al. Using standardized encounters to understand reported racial/ethnic disparities in patient experiences with care. Health Serv Res. 2011 Apr, 46(2): 491-509. https://pubmed.ncbi.nlm.nih.gov/21143475
Trigg L. Patients' opinions of health care providers for supporting choice and quality improvement. J Health Serv Res Policy. 2011 Apr, 16(2): 102-7. https://pubmed.ncbi.nlm.nih.gov/20870690
Spinks TE, Walters R, Feeley TW, et al. Improving cancer care through public reporting of meaningful quality measures. Health Aff (Millwood). 2011 Apr, 30(4): 664-72. https://pubmed.ncbi.nlm.nih.gov/21471487
Arora NK, Reeve BB, Hays RD, et al. Assessment of quality of cancer-related follow-up care from the cancer survivor's perspective. J Clin Oncol. 2011 Apr, 29: 1280-9. https://pubmed.ncbi.nlm.nih.gov/21357781
Bagchi AD, Af Ursin R, Leonard A. Assessing cultural perspectives on healthcare quality. J Immigr Minor Health. 2012 Feb, 14(1): 175-82. https://pubmed.ncbi.nlm.nih.gov/20945098
Abel G, Mavaddat N, Elliott MN, et al. Primary care experience of people with longstanding psychological problems: evidence from a national UK survey. Int Rev Psychiatry. 2011 Jan, 23(1): 9-Feb. https://pubmed.ncbi.nlm.nih.gov/21338292
Post L, Allen N. A Roadmap for CAHPS: what home health organizations need to know. Home Healthc Nurse. 2011 Jan, 29(1): 36-42. https://pubmed.ncbi.nlm.nih.gov/20585259
Farley O, Hays D, Elliott MN. When does a plan differ significantly from other plans? Statistical and practical significance criteria of star ratings for the New Jersey CAHPS survey. RAND. 1997 Dechttp://www.rand.org/pubs/drafts/DRU1885.html
Cleary PD, Edgman-Levitan S. Health care quality: Incorporating consumer perspectives. JAMA. 1997 Nov 19, 278(19): 1608-1612. https://pubmed.ncbi.nlm.nih.gov/9370508
Teague GB, Ganju V, Hornik JA, et al. The MHSIP mental health report card: a consumer oriented approach to monitoring the quality of health plans. Eval Rev. 1997 June, 21(3): 330-41. https://pubmed.ncbi.nlm.nih.gov/10183285