Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-33 of 33 Bibliography Items Found
Elliott MN, Cohea CW, Lehrman WG, et al. Accelerating improvement and narrowing gaps: Trends in patients' experiences with hospital care reflected in HCAHPS public reporting. Health Serv Res. 2015 Dec, 50(6): 1850-1867. https://pubmed.ncbi.nlm.nih.gov/25854292
Weech-Maldonado R, Elliott MN, Adams JL, et al. Do Racial/Ethnic Disparities in Quality and Patient Experience within Medicare Plans Generalize across Measures and Racial/Ethnic Groups?. Health Serv Res. 2015 Dec, 50(6): 1829-49. https://pubmed.ncbi.nlm.nih.gov/25757356
Smith LM, Anderson WL, Kenyon A, et al. Racial and Ethnic Disparities in Patients' Experience With Skilled Home Health Care Services. Med Care Res Rev. , 72(6): 756-74. https://pubmed.ncbi.nlm.nih.gov/26238122
Schlesinger M, Grob R, Shaller D. Using Patient-Reported Information to Improve Clinical Practice. Health Serv Res. 2015 Dec, 50 Suppl 2: 2116-2154. https://pubmed.ncbi.nlm.nih.gov/26573890
Price RA, Haviland AM, Hambersoomian K, et al. Do Experiences with Medicare Managed Care Vary According to the Proportion of Same-Race/Ethnicity/Language Individuals Enrolled in One's Contract?. Health Serv Res. 2015 Oct, 50(5): 1649-87. https://pubmed.ncbi.nlm.nih.gov/25752334
Toomey SL, Zaslavsky AM, Elliott MN, et al. The Development of a Pediatric Inpatient Experience of Care Measure: Child HCAHPS. Pediatrics. 2015 Aug, 136(2): 360-369. https://pubmed.ncbi.nlm.nih.gov/26195542/
Schlesinger M, Grob R, Shaller D, et al. Taking patients' narratives about clinicians from anecdote to science. N Engl J Med. 2015 Aug, 373(7): 675-679. https://pubmed.ncbi.nlm.nih.gov/26267629
Xu XI, Buta EU, Price RA, et al. Methodological considerations when studying the association between patient-reported care experiences and mortality. Health Serv Res. 2015 Aug, 50(4): 1146-1161. https://pubmed.ncbi.nlm.nih.gov/25483571
Cavanaugh KL. Patient Experience Assessment is a Requisite for Quality Evaluation: A Discussion of the In-Center Hemodialysis Consumer Assessment of Health Care Providers and Systems (ICH CAHPS) Survey. Semin Dial. 2015 July, 29(2): 135-43. https://pubmed.ncbi.nlm.nih.gov/26858008
Quigley DD, Mendel PJ, Predmore ZS, et al. Use of CAHPS® patient experience survey data as part of a patient-centered medical home. J Healthc Leadersh. 2015 July, 7: 41-54. https://pubmed.ncbi.nlm.nih.gov/29355183
Li Y, Li Q, Tang Y. Associations between family ratings on experience with care and clinical quality-of-care measures for nursing home residents. Med Care Res Rev. 2015 July, 73(1): 62-84. https://pubmed.ncbi.nlm.nih.gov/26199288
Zhu J, Weingart SN, Ritter GA, et al. Racial/Ethnic disparities in patient experience with communication in hospitals: real differences or measurement errors?. Med Care. 2015 May, 53(5): 446-54. https://pubmed.ncbi.nlm.nih.gov/25856567
Nembhard IM, Yuan CT, Shabanova V, et al. The relationship between voice climate and patients' experience of timely care in primary care clinics. Health Care Manage Rev. 2015 Apr-June, 40(2): 104-15. https://pubmed.ncbi.nlm.nih.gov/24589927
Anhang Price R, Elliott MN, Cleary PD, et al. Should health care providers be accountable for patients' care experiences?. J Gen Intern Med. 2015 Feb, 30(2): 253-256. https://pubmed.ncbi.nlm.nih.gov/25416601
Mosen DM, Carlson MJ, Morales LS, et al. Satisfaction with provider communication among Spanish-speaking Medicaid enrollees. Ambul Pediatr. 2004 Nov-Dec, 4(6): 500-4. https://pubmed.ncbi.nlm.nih.gov/15548101
Zaslavsky AM, Zaborski LB, Cleary PD. Plan, geographical, and temporal variation of consumer assessments of ambulatory health care. Health Serv Res. 2004 Oct, 39(5): 1467-85. https://pubmed.ncbi.nlm.nih.gov/15333118
Hoy EW, Kenney E, Talavera AC. Engaging consumers in designing a guide to Medi-Cal Managed Care quality. California Health Care Foundation. 2004 Aug
Kanouse DE, Spranca M, Vaiana M. Reporting about health care quality: a guide to the galaxy. Health Promot Pract. 2004 July, 5(3): 222-321. https://pubmed.ncbi.nlm.nih.gov/15228776
Hibbard JH, Pawlson LG. Why not give consumers a framework for understanding quality?. Jt Comm Journal Qual Saf. 2004 June, 30(6): 347-51. https://pubmed.ncbi.nlm.nih.gov/15208985
Morales LS, Elliott MN, Brown J, et al. The applicability of the Consumer Assessment of Health Plans Survey (CAHPS) to Preferred Provider Organizations in the United States: a discussion of industry concerns. Int J Qual Health Care. 2004 June, 16(3): 219-27. https://pubmed.ncbi.nlm.nih.gov/15150153
Xu KT. The combined effects of participatory styles of elderly patients and their physicians on satisfaction. Health Serv Res. 2004 Apr, 39(2): 377-91. https://pubmed.ncbi.nlm.nih.gov/15032960
Landon BE, Zaslavsky AM, Bernard SL, et al. Comparison of performance of traditional Medicare vs Medicare managed care. JAMA. 2004 Apr, 291(14): 1744-52. https://pubmed.ncbi.nlm.nih.gov/15082702
Scholle SH, Weisman CS, Anderson RT, et al. The development and validation of the primary care satisfaction survey for women. Women's Health Issues. 2004 Mar-Apr, 14(2): 35-50. https://pubmed.ncbi.nlm.nih.gov/15120413
Nelson EC, Gentry MA, Mook KH, et al. How many patients are needed to provide reliable evaluations of individual clinicians?. Med Care. 2004 Mar, 42(3): 259-66. https://pubmed.ncbi.nlm.nih.gov/15076825
Shaller D. Implementing and using quality measures for children's health care: perspectives on the state of the practice. Pediatrics. 2004 Jan, 113(1 Pt2): 217-27. https://pubmed.ncbi.nlm.nih.gov/14702504
Teno M, Clarridge R, Casey V, et al. Family perspectives on end-of-life care at the last place of care. JAMA. 2004 Jan, 291(1): 88-93. https://pubmed.ncbi.nlm.nih.gov/14709580
Veroff DR, Gallagher PM, Wilson V, et al. Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State. Int J Qual Health Care. 1998 Dec, 10(6): 555-60. https://pubmed.ncbi.nlm.nih.gov/9928595
Allen H. Anticipating market demand: tracking enrollee satisfaction and health over time. Int J Qual Health Care. 1998 Dec, 10(6): 521-30. https://pubmed.ncbi.nlm.nih.gov/9928591
Safran DG, Taira DA, Rodgers WH, et al. Linking primary care performance to outcomes of care. J Fam Pract. 1998 Sept, 47(3): 213-20. https://pubmed.ncbi.nlm.nih.gov/9752374
Knutson D, Kind A, Fowles JB, et al. The impact of report cards on employees: a natural experiment. Health Care Financ Rev. 1998 Fall, 20(1): 27-May. https://pubmed.ncbi.nlm.nih.gov/10387425
Safran DG, Kosinski M, Tarlov AR, et al. The Primary Care Assessment Survey: tests of data quality and measurement performance. Med Care. 1998 May, 36(5): 728-39. https://pubmed.ncbi.nlm.nih.gov/9596063