Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-32 of 32 Bibliography Items Found
Darby C, Hays RD, Kletke P, editors. Development and evaluation of the CAHPS hospital survey. Health Serv Res. , 40(6 Pt2): 765-771. https://pubmed.ncbi.nlm.nih.gov/16316433
Sofaer S, Crofton C, Goldstein E, et al. What do consumers want to know about the quality of care in hospitals?. Health Serv Rev. 2005 Dec, 40(6 Pt 2): 2018-36. https://pubmed.ncbi.nlm.nih.gov/16316436
Levine RE, Fowler FJ, Brown JA. Role of cognitive testing in the development of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2037-56. https://pubmed.ncbi.nlm.nih.gov/16316437
Elliott MN, Edwards C, Angeles J, et al. Patterns of unit and item nonresponse in the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2096-2119. https://pubmed.ncbi.nlm.nih.gov/16316440
Gary TL, Maiese EM, Batts-Turner M, et al. Patient satisfaction, preventive services, and emergency room use among African-Americans with type 2 diabetes. Dis Manag. 2005 Dec, 8(6): 361-71. https://pubmed.ncbi.nlm.nih.gov/16351554
Keller S, O'Malley AJ, Hays RD, et al. Methods used to streamline the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2057-77. https://pubmed.ncbi.nlm.nih.gov/16316438
Goldstein E, Farquhar M, Crofton C, et al. Measuring hospital care from the patients perspective: an overview of the CAHPS Hospital Survey development process. Health Serv Res. 2005 Dec, 40(6 Pt 2): 1977-95. https://pubmed.ncbi.nlm.nih.gov/16316434
O'Malley AJ, Zaslavsky AM, Hays RD, et al. Exploratory factor analyses of the CAHPS Hospital Pilot Survey responses across and within medical, surgical, and obstetric services. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2078-95. https://pubmed.ncbi.nlm.nih.gov/16316439
Hepner KA, Brown JA, Hays RD. Comparison of mail and telephone in assessing patient experiences in receiving care from medical group practices. Eval Health Prof. 2005 Dec, 28(4): 377-89. https://pubmed.ncbi.nlm.nih.gov/16272420
O'Malley AJ, Zaslavsky AM, Elliot MN, et al. Case-mix adjustment of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2162-81. https://pubmed.ncbi.nlm.nih.gov/16316443
Hurtado MP, Angeles J, Blahut SA, et al. Assessment of the equivalence of the Spanish and English versions of the CAHPS Hospital Survey on the quality of inpatient care. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2140-2161. https://pubmed.ncbi.nlm.nih.gov/16316442
Fredrickson DD, Jones TL, Molgaard CA, et al. Optimal design features for surveying low-income populations. J Health Care Poor Underserved. 2005 Nov, 16(4): 677-90. https://pubmed.ncbi.nlm.nih.gov/16311492
Elliott MN, Farley D, Hambarsoomians K, et al. Do Medicaid and commercial CAHPS scores correlate within plans? A New Jersey case study. Med Care. 2005 Oct, 43(10): 1027-33. https://pubmed.ncbi.nlm.nih.gov/16166872
Scholle SH, Mardon R, Shih SC, et al. The relationship between quality and utilization in managed care. Am J Manag Care. 2005 Aug, 11(8): 521-7. https://pubmed.ncbi.nlm.nih.gov/16095438
Fung CH, Elliott MN, Hays RD, et al. Patients' preferences for technical versus interpersonal quality when selecting a primary care physician. Health Serv Res. 2005 Aug, 40(4): 957-77. https://pubmed.ncbi.nlm.nih.gov/19625557
Bann CM, Iannacchione VG, Sekscenski ES. Evaluating the effect of translation on Spanish speakers' ratings of Medicare. Health Care Financ Rev. 2005 Summer, 26(4): 51-65. https://pubmed.ncbi.nlm.nih.gov/17288068
Scanlon DP, Swaminathan S, Chernew M, et al. Competition and health plan performance: evidence from health maintenance organization insurance markets. Med Care. 2005 Apr, 43(4): 338-46. https://pubmed.ncbi.nlm.nih.gov/15778637
Robins CS, Heller A, Myers MA. Financial vulnerability among Medicare managed care enrollees. Health Care Financ Rev. 2005 Spring, 26(3): 81-92. https://pubmed.ncbi.nlm.nih.gov/17290629
Werner RM, Asch DA. The unintended consequences of public reporting quality information. JAMA. 2005 Mar, 293(10): 1239-44. https://pubmed.ncbi.nlm.nih.gov/15755946
Gallagher PM, Fowler FJ, Stringfellow VL. The nature of nonresponse in a Medicaid survey: causes and consequences. J Off Stat. 2005 Mar, 21(1): 73-87. https://pubmed.ncbi.nlm.nih.gov/11260954
Sofaer S, Firminger K. Patient perceptions of the quality of health services. Annu Rev Public Health. 2005 , 26: 513-59. https://pubmed.ncbi.nlm.nih.gov/15760300
Solomon LS, Hays RD, Zaslavsky AM, et al. Psychometric properties of a group-level CAHPS instrument. Med Care. 2005 Jan, 43(1): 53-60. https://pubmed.ncbi.nlm.nih.gov/15626934
Hibbard JH, Stockard J, Tusler M. Hospital performance reports: impact on quality, market share, and reputation. Health Aff (Millwood). 2005 Jan, 41(1 Suppl): 161-70. https://pubmed.ncbi.nlm.nih.gov/16012155
Shea JA, Aguirre AC, Sabatini J, et al. Developing an illustrated version of the Consumer Assessment of Health Plans (CAHPS). Jt Comm J Qual Patient Saf. 2005 Jan, 31(1): 32-42. https://pubmed.ncbi.nlm.nih.gov/15691208
Kim M, Zaslavsky AM, Cleary PD. Adjusting pediatric CAHPS scores to ensure fair comparison of health plan performances. Med Care. 2005 Jan, 43(1): 44-52. https://pubmed.ncbi.nlm.nih.gov/15626933
Veroff DR, Gallagher PM, Wilson V, et al. Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State. Int J Qual Health Care. 1998 Dec, 10(6): 555-60. https://pubmed.ncbi.nlm.nih.gov/9928595
Allen H. Anticipating market demand: tracking enrollee satisfaction and health over time. Int J Qual Health Care. 1998 Dec, 10(6): 521-30. https://pubmed.ncbi.nlm.nih.gov/9928591
Safran DG, Taira DA, Rodgers WH, et al. Linking primary care performance to outcomes of care. J Fam Pract. 1998 Sept, 47(3): 213-20. https://pubmed.ncbi.nlm.nih.gov/9752374
Knutson D, Kind A, Fowles JB, et al. The impact of report cards on employees: a natural experiment. Health Care Financ Rev. 1998 Fall, 20(1): 27-May. https://pubmed.ncbi.nlm.nih.gov/10387425
Safran DG, Kosinski M, Tarlov AR, et al. The Primary Care Assessment Survey: tests of data quality and measurement performance. Med Care. 1998 May, 36(5): 728-39. https://pubmed.ncbi.nlm.nih.gov/9596063