Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-48 of 48 Bibliography Items Found
Chen AY, Elliott MN, Spritzer KL, et al. Differences in CAHPS reports and ratings of health care provided to adults and children. Med Care. 2012 Nov, 50 Suppl: S35-S39. https://pubmed.ncbi.nlm.nih.gov/23064275
Cleary P, Crofton C, Hays RD, et al. Advances from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) project. Introduction. Med Care. 2012 Nov, 50 Suppl: S1-S1. https://pubmed.ncbi.nlm.nih.gov/23064270
Haviland AM, Elliott MN, Weech-Maldonado R, et al. Racial/ethnic disparities in Medicare Part D experiences. Med Care. 2012 Nov, 50(Suppl): S40-7. https://pubmed.ncbi.nlm.nih.gov/23064276
Dyer N, Sorra JS, Smith SA, et al. Psychometric properties of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Adult Visit Survey. Med Care. 2012 Nov, 50(Suppl): S28-34. https://pubmed.ncbi.nlm.nih.gov/23064274
Nembhard IM, Northrup VS, Shaller D, et al. Improving organizational climate for quality and quality of care: does membership in a collaborative help?. Med Care. 2012 Nov, 50(Suppl): S74-82. https://pubmed.ncbi.nlm.nih.gov/23064280/
Frentzel EM, Sangl JA, Evensen CT, et al. Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members' experiences. Med Care. 2012 Nov, 50(Suppl): S20-7. https://pubmed.ncbi.nlm.nih.gov/23064273
Scholle SH, Vuong O, Ding L, et al. Development of and field-test results for the CAHPS PCMH Survey. Med Care. 2012 Nov, 50(Suppl): S2-10. https://pubmed.ncbi.nlm.nih.gov/23064272
McInnes DK, Brown JA, Hays RD, et al. Development and evaluation of CAHPS questions to assess the impact of health information technology on patient experiences with ambulatory care. Med Care. 2012 Nov, 50(Suppl): S11-9. https://pubmed.ncbi.nlm.nih.gov/23064271
Schlesinger M, Kanouse DE, Rybowski L, et al. Consumer response to patient experience measures in complex information environments. Med Care. 2012 Nov, 50(Suppl): S56-64. https://pubmed.ncbi.nlm.nih.gov/23064278
Weech-Maldonado R, Elliott MN, Pradham R, et al. Can hospital cultural competency reduce disparities in patient experiences with care?. Med Care . 2012 Nov, 50(Suppl): S48-55. https://pubmed.ncbi.nlm.nih.gov/23064277
Martino SC, Kanouse DE, Elliott MN, et al. A field experiment on the impact of physician-level performance data on consumers' choice of physician. Med Care . 2012 Nov, 50(Suppl): S65-73. https://pubmed.ncbi.nlm.nih.gov/23064279
Weech-Maldonado R, Hall A, Bryant T, et al. The relationship between perceived discrimination and patient experiences with health care. Med Care. 2012 Sept, 50(9 Suppl 2): S62-8. https://pubmed.ncbi.nlm.nih.gov/22895233
Weech-Maldonado R, Carle A, Weidmer B, et al. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competence (CC) Item Set. Med Care. 2012 Sept, 50(9 Suppl 2): S22-31. https://pubmed.ncbi.nlm.nih.gov/22895226
Weech-Maldonado R, Elliott MN, Schiller C, et al. Moving towards culturally competent health systems: organizational and market factors. Soc Sci Med. 2012 Sept, 75(5): 815-22. https://pubmed.ncbi.nlm.nih.gov/22647564
Weidmer BA, Brach C, Slaughter ME, et al. Development of items to assess patients' health literacy experiences at hospitals for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospital Survey. Med Care. 2012 Sept, 50(9 Suppl 2): S12-21. https://pubmed.ncbi.nlm.nih.gov/22895225
Weidmer BA, Brach C, Hays RD. Development and evaluation of CAHPS survey items assessing how well healthcare providers address health literacy. Med Care. 2012 Sept, 50(9): S3-11. https://pubmed.ncbi.nlm.nih.gov/22895227
Paddison CA, Elliott MN, Parker RA, et al. Should measures of patient experience in primary care be adjusted for case mix? Evidence from the UK General Practice Patient Survey. BMJ Qual Saf. 2012 Aug, 21(8): 634-40. https://pubmed.ncbi.nlm.nih.gov/22626735
Elliott MN, Lehrman WG, Beckett MK, et al. Gender differences in patients' perceptions of inpatient care. Health Serv Res. 2012 Aug, 47(4): 1482-1501. https://pubmed.ncbi.nlm.nih.gov/22375827
Zaslavsky AM, Ayanian JZ, Zaborski LB. The validity of race and ethnicity in enrollment data for Medicare beneficiaries. Health Serv Res. 2012 June, 47(3 Pt 2): 1300-21. https://pubmed.ncbi.nlm.nih.gov/22515953
Elliott MN, Edwards WS, Klein DJ, et al. Differences by survey language and mode among Chinese respondents to a CAHPS Health Plan Survey. Public Opin Q. 2012 June, 76(2): 238-64. http://poq.oxfordjournals.org/content/76/2/238.full
Zuckerman KE, Wong A, Teleki SS, et al. Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-June, 35(2): 138-48. https://pubmed.ncbi.nlm.nih.gov/22415288
Fenton JJ, Jerant AF, Bertakis KD, et al. The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality. Arch Intern Med. 2012 Mar, 172(5): 405-11. https://pubmed.ncbi.nlm.nih.gov/22331982
Sinaiko AD, Eastman D, Rosenthal MB. How report cards on physicians, physician groups, and hospitals can have greater impact on consumer choices. Health Aff (Millwood). 2012 Mar, 31(3): 602-11. https://pubmed.ncbi.nlm.nih.gov/22392672
Elliott MN, Haviland AM, Dembosky JW, et al. Are there differences in the Medicare experiences of beneficiaries in Puerto Rico compared with those in the U.S. mainland?. Med Care. 2012 Mar, 50(3): 243-8. https://pubmed.ncbi.nlm.nih.gov/22329996
Hibbard JH, Greene J, Sofaer S, et al. An experiment shows that a well-designed report on costs and quality can help consumers choose high-value health care. Health Aff (Millwood). 2012 Mar, 31(3): 560-8. https://pubmed.ncbi.nlm.nih.gov/22392666
Luft HS. Advancing public reporting through a new 'aggregator' to standardize data collection on providers' cost and quality. Health Aff (Millwood). 2012 Mar, 31(3): 619-26. https://pubmed.ncbi.nlm.nih.gov/22392674
Gao GG, McCullough JS, Agarwal R, et al. A changing landscape of physician quality reporting: analysis of patients' online ratings of their physicians over a 5-year period. J Med Internet Res. 2012 Feb, 14(1): e38. https://pubmed.ncbi.nlm.nih.gov/22366336
Lyratzopoulos G, Elliott MN, Barbiere JM, et al. Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient Survey. BMJ Qual Saf. 2012 Jan, 21(1): 21-9. http://www.ncbi.nlm.nih.gov/pubmed/21900695
Werner RM, Norton EC, Konetzka RT, et al. Do consumers respond to publicly reported quality information? Evidence from nursing homes. J Health Econ. 2012 Jan, 31(1): 50-61. https://pubmed.ncbi.nlm.nih.gov/22307033
Anderson RT, Weisman CS, Scholle SH, et al. Evaluation of the quality of care in the clinical care centers of the National Centers of Excellence in Women's Health. Womens Health Issues. 2002 Nov-Dec, 12(6): 309-26. https://pubmed.ncbi.nlm.nih.gov/12457572
O'Day B, Palsbo SE, Dhont K, et al. Health plan selection criteria by people with impaired mobility. Med Care. 2002 Sept, 40(9): 732-42. https://pubmed.ncbi.nlm.nih.gov/12218764
Farley DO, Elliott MN, Short PF, et al. Effect of CAHPS performance information on health plan choices by Iowa Medicaid beneficiaries. Med Care Res Rev. 2002 Sept, 59(3): 319-36. https://pubmed.ncbi.nlm.nih.gov/12205831
Harris-Kojetin LD, Jael EM, Smith F, et al. What does voluntary disenrollment from Medicare+Choice plans mean to beneficiaries?. Health Care Financ Rev. 2002 Fall, 24(1): 117-32. https://pubmed.ncbi.nlm.nih.gov/12553297
Farley DO, Short PF, Elliott MN, et al. Effects of CAHPS health plan performance on plan choices by New Jersey Medicaid beneficiaries. Health Serv Res. 2002 Aug, 37(4): 985-1007. https://pubmed.ncbi.nlm.nih.gov/12236394
Solomon LS, Zaslavsky AM, Landon BE, et al. Variation in patient-reported quality among health care organizations. Health Care Financ Rev. 2002 Summer, 23(4): 85-100. https://pubmed.ncbi.nlm.nih.gov/12500472
Zaslavsky AM, Buntin MJB. Using survey measures to assess risk selection among Medicare managed care plans. Inquiry. 2002 Summer, 39(2): 138-51. https://pubmed.ncbi.nlm.nih.gov/12371568
Langwell KM, Moser JW. Strategies for Medicare health plans serving racial and ethnic minorities. Health Care Financ Rev. 2002 Summer, 23(4): 131-47. https://pubmed.ncbi.nlm.nih.gov/12500475
Zaslavsky AM, Shaul JA, Zaborski LB, et al. Combining health plan performance indicators into simpler composite measures. Health Care Financ Rev. 2002 Summer, 23(4): 101-15. https://pubmed.ncbi.nlm.nih.gov/12500473
Zaslavsky AM, Zaborski LB, Cleary PD. Factors affecting response rates to the Consumer Assessment of Health Plans Study survey. Med Care. 2002 June, 40(6): 485-99. https://pubmed.ncbi.nlm.nih.gov/12021675
Nerenz DR, Bonham VL, Green-Weir R, et al. Eliminating racial/ethnic disparities in health care: can health plans generate reports?. Health Aff (Millwood). 2002 May-June, 21(3): 259-63. https://pubmed.ncbi.nlm.nih.gov/12025992
Farley SP, McCormack L, Hibbard J, et al. Similarities and differences in choosing health plans. Med Care. 2002 Apr, 40(4): 289-302. https://pubmed.ncbi.nlm.nih.gov/12021685/
Fowler FJ, Gallagher PM, Stringfellow VL, et al. Using telephone interviews to reduce nonresponse bias to mail surveys of health plan members. Med Care. 2002 Mar, 40(3): 190-200. https://pubmed.ncbi.nlm.nih.gov/11880792
Hibbard JH, Berkman N, McCormack A, et al. The impact of a CAHPS report on employee knowledge, beliefs, and decisions. Med Care Res Rev. 2002 Mar, 59(1): 104-16. https://pubmed.ncbi.nlm.nih.gov/11877876
McCormack LA, Garfinkel SA, Hibbard JH, et al. Health insurance knowledge among Medicare beneficiaries. Health Serv Res. 2002 Feb, 37(1): 43-63. https://pubmed.ncbi.nlm.nih.gov/11949925
Zhan C, Sangl J, Meyer GS, et al. Consumer assessments of care for children and adults in health plans: how do they compare?. Med Care. 2002 Feb, 40(2): 145-54. https://pubmed.ncbi.nlm.nih.gov/11802087