Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 52 Bibliography Items Found
Chen AY, Elliott MN, Spritzer KL, et al. Differences in CAHPS reports and ratings of health care provided to adults and children. Med Care. 2012 Nov, 50 Suppl: S35-S39. https://pubmed.ncbi.nlm.nih.gov/23064275
Cleary P, Crofton C, Hays RD, et al. Advances from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) project. Introduction. Med Care. 2012 Nov, 50 Suppl: S1-S1. https://pubmed.ncbi.nlm.nih.gov/23064270
Haviland AM, Elliott MN, Weech-Maldonado R, et al. Racial/ethnic disparities in Medicare Part D experiences. Med Care. 2012 Nov, 50(Suppl): S40-7. https://pubmed.ncbi.nlm.nih.gov/23064276
Dyer N, Sorra JS, Smith SA, et al. Psychometric properties of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Adult Visit Survey. Med Care. 2012 Nov, 50(Suppl): S28-34. https://pubmed.ncbi.nlm.nih.gov/23064274
Nembhard IM, Northrup VS, Shaller D, et al. Improving organizational climate for quality and quality of care: does membership in a collaborative help?. Med Care. 2012 Nov, 50(Suppl): S74-82. https://pubmed.ncbi.nlm.nih.gov/23064280/
Frentzel EM, Sangl JA, Evensen CT, et al. Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members' experiences. Med Care. 2012 Nov, 50(Suppl): S20-7. https://pubmed.ncbi.nlm.nih.gov/23064273
Scholle SH, Vuong O, Ding L, et al. Development of and field-test results for the CAHPS PCMH Survey. Med Care. 2012 Nov, 50(Suppl): S2-10. https://pubmed.ncbi.nlm.nih.gov/23064272
McInnes DK, Brown JA, Hays RD, et al. Development and evaluation of CAHPS questions to assess the impact of health information technology on patient experiences with ambulatory care. Med Care. 2012 Nov, 50(Suppl): S11-9. https://pubmed.ncbi.nlm.nih.gov/23064271
Schlesinger M, Kanouse DE, Rybowski L, et al. Consumer response to patient experience measures in complex information environments. Med Care. 2012 Nov, 50(Suppl): S56-64. https://pubmed.ncbi.nlm.nih.gov/23064278
Weech-Maldonado R, Elliott MN, Pradham R, et al. Can hospital cultural competency reduce disparities in patient experiences with care?. Med Care . 2012 Nov, 50(Suppl): S48-55. https://pubmed.ncbi.nlm.nih.gov/23064277
Martino SC, Kanouse DE, Elliott MN, et al. A field experiment on the impact of physician-level performance data on consumers' choice of physician. Med Care . 2012 Nov, 50(Suppl): S65-73. https://pubmed.ncbi.nlm.nih.gov/23064279
Weech-Maldonado R, Hall A, Bryant T, et al. The relationship between perceived discrimination and patient experiences with health care. Med Care. 2012 Sept, 50(9 Suppl 2): S62-8. https://pubmed.ncbi.nlm.nih.gov/22895233
Weech-Maldonado R, Carle A, Weidmer B, et al. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competence (CC) Item Set. Med Care. 2012 Sept, 50(9 Suppl 2): S22-31. https://pubmed.ncbi.nlm.nih.gov/22895226
Weech-Maldonado R, Elliott MN, Schiller C, et al. Moving towards culturally competent health systems: organizational and market factors. Soc Sci Med. 2012 Sept, 75(5): 815-22. https://pubmed.ncbi.nlm.nih.gov/22647564
Weidmer BA, Brach C, Slaughter ME, et al. Development of items to assess patients' health literacy experiences at hospitals for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospital Survey. Med Care. 2012 Sept, 50(9 Suppl 2): S12-21. https://pubmed.ncbi.nlm.nih.gov/22895225
Weidmer BA, Brach C, Hays RD. Development and evaluation of CAHPS survey items assessing how well healthcare providers address health literacy. Med Care. 2012 Sept, 50(9): S3-11. https://pubmed.ncbi.nlm.nih.gov/22895227
Paddison CA, Elliott MN, Parker RA, et al. Should measures of patient experience in primary care be adjusted for case mix? Evidence from the UK General Practice Patient Survey. BMJ Qual Saf. 2012 Aug, 21(8): 634-40. https://pubmed.ncbi.nlm.nih.gov/22626735
Elliott MN, Lehrman WG, Beckett MK, et al. Gender differences in patients' perceptions of inpatient care. Health Serv Res. 2012 Aug, 47(4): 1482-1501. https://pubmed.ncbi.nlm.nih.gov/22375827
Zaslavsky AM, Ayanian JZ, Zaborski LB. The validity of race and ethnicity in enrollment data for Medicare beneficiaries. Health Serv Res. 2012 June, 47(3 Pt 2): 1300-21. https://pubmed.ncbi.nlm.nih.gov/22515953
Elliott MN, Edwards WS, Klein DJ, et al. Differences by survey language and mode among Chinese respondents to a CAHPS Health Plan Survey. Public Opin Q. 2012 June, 76(2): 238-64. http://poq.oxfordjournals.org/content/76/2/238.full
Zuckerman KE, Wong A, Teleki SS, et al. Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-June, 35(2): 138-48. https://pubmed.ncbi.nlm.nih.gov/22415288
Fenton JJ, Jerant AF, Bertakis KD, et al. The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality. Arch Intern Med. 2012 Mar, 172(5): 405-11. https://pubmed.ncbi.nlm.nih.gov/22331982
Sinaiko AD, Eastman D, Rosenthal MB. How report cards on physicians, physician groups, and hospitals can have greater impact on consumer choices. Health Aff (Millwood). 2012 Mar, 31(3): 602-11. https://pubmed.ncbi.nlm.nih.gov/22392672
Elliott MN, Haviland AM, Dembosky JW, et al. Are there differences in the Medicare experiences of beneficiaries in Puerto Rico compared with those in the U.S. mainland?. Med Care. 2012 Mar, 50(3): 243-8. https://pubmed.ncbi.nlm.nih.gov/22329996
Hibbard JH, Greene J, Sofaer S, et al. An experiment shows that a well-designed report on costs and quality can help consumers choose high-value health care. Health Aff (Millwood). 2012 Mar, 31(3): 560-8. https://pubmed.ncbi.nlm.nih.gov/22392666
Luft HS. Advancing public reporting through a new 'aggregator' to standardize data collection on providers' cost and quality. Health Aff (Millwood). 2012 Mar, 31(3): 619-26. https://pubmed.ncbi.nlm.nih.gov/22392674
Gao GG, McCullough JS, Agarwal R, et al. A changing landscape of physician quality reporting: analysis of patients' online ratings of their physicians over a 5-year period. J Med Internet Res. 2012 Feb, 14(1): e38. https://pubmed.ncbi.nlm.nih.gov/22366336
Lyratzopoulos G, Elliott MN, Barbiere JM, et al. Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient Survey. BMJ Qual Saf. 2012 Jan, 21(1): 21-9. http://www.ncbi.nlm.nih.gov/pubmed/21900695
Werner RM, Norton EC, Konetzka RT, et al. Do consumers respond to publicly reported quality information? Evidence from nursing homes. J Health Econ. 2012 Jan, 31(1): 50-61. https://pubmed.ncbi.nlm.nih.gov/22307033
Tu HT, Lauer JR. Word of mouth and physician referrals still drive health care provider choice. Res Brief. 2008 Dec, 9: 8-Jan. https://pubmed.ncbi.nlm.nih.gov/19054900
Scanlon DP, Swaminathan S, Lee W, et al. Does competition improve health care quality?. Health Serv Res. 2008 Dec, 43(6): 1931-51. https://pubmed.ncbi.nlm.nih.gov/18793214
Eselius LL, Zaslavsky AM, Huskamp HA, et al. Casemix adjustment of consumer reports about managed behavioral health care and health plans. Health Serv Res. 2008 Dec, 43(6): 2014-32. https://pubmed.ncbi.nlm.nih.gov/18783456
Rothman AA, Park H, Hays RD, et al. Can additional patient experience items improve the reliability of and add new domains to the CAHPS Hospital Survey?. Health Serv Res. 2008 Dec, 43(6): 2201-22. https://pubmed.ncbi.nlm.nih.gov/18522668
Rothberg MB, Morsi E, Benjamin EM, et al. Choosing the best hospital: the limitations of public quality reporting. Health Aff (Millwood). 2008 Nov-Dec, 27(6): 1680-7. https://pubmed.ncbi.nlm.nih.gov/18997226
Fongwa MN, Cunningham W, Weech-Maldonado R, et al. Reports and ratings of care: black and white Medicare enrollees. J Hlth Care Poor Underserved. 2008 Nov, 19(4): 1136-47. https://pubmed.ncbi.nlm.nih.gov/19029741
Sequist TD, Schneider EC, Anastario M, et al. Quality monitoring of physicians: linking patients' experiences of care to clinical quality and outcomes. J Gen Intern Med. 2008 Nov, 23(11): 1784-90. https://pubmed.ncbi.nlm.nih.gov/18752026
Jha AK, Orav EJ, Zheng J, et al. Patients' perception of hospital care in the United States. N Engl J Med. 2008 October, 359(18): 1921-31. https://pubmed.ncbi.nlm.nih.gov/18971493
Shea JA, Guerra CE, Weiner J, et al. Adapting a patient satisfaction instrument for low literate and Spanish-speaking populations: comparison of three formats. Patient Educ Couns. 2008 Oct, 73(1): 132-40. https://pubmed.ncbi.nlm.nih.gov/18486414
Glazer J, McGuire TG, Cao Z, et al. Using global ratings of health plans to improve the quality of health care. J Health Econ. 2008 Sept, 27(5): 1182-95. http://www.ncbi.nlm.nih.gov/pubmed/18571751
Quigley D, Elliott M, Hays R, et al. Bridging from the Picker Hospital Survey to the CAHPS Hospital Survey. Med Care. 2008 July, 46(7): 654-61. https://pubmed.ncbi.nlm.nih.gov/18580383
Hardee JT, Kasper IK. A clinical communication strategy to enhance effectiveness and CAHPS scores: the ALERT model. Perm J. 2008 Summer, 12(3): 70-4. https://pubmed.ncbi.nlm.nih.gov/21331215
McCaffrey DF, Elliott MN. Power of tests for a dichotomous independent variable measured with error. Health Serv Res. 2008 June, 43(3): 1085-1101. https://pubmed.ncbi.nlm.nih.gov/18454782
Elliott MN, Beckett MK, Chong K, et al. How do proxy responses and proxy-assisted responses differ from what Medicare beneficiaries might have reported after their health care?. Health Serv Res. 2008 June, 43(3): 833-48. https://pubmed.ncbi.nlm.nih.gov/18454770
Fowler FJ, Gallagher PM, Anthony DL, et al. Relationship between regional per capita Medicare expenditures and patient perceptions of quality of care. JAMA. 2008 May, 299(20): 2406-12. https://pubmed.ncbi.nlm.nih.gov/18505950
Harris KM, Buntin MB. Choosing a health care provider: the role of quality information. Robert Wood Johnson Foundation. 2008 May
Weech-Maldonado R, Fongwa MN, Gutierrez P, et al. Language and regional differences in evaluations of Medicare managed care by Hispanics. Health Serv Res. 2008 Apr, 43(2): 552-68. https://pubmed.ncbi.nlm.nih.gov/18370967
Adams EK, Ketsche P, Zhou M, et al. Access and satisfaction among children in Georgia's Medicaid program and SCHIP. Health Care Financ Rev. 2008 Spring, 29(3): 43-57. https://pubmed.ncbi.nlm.nih.gov/18567242
Tarn DM, Heritage J, Paterniti DA, et al. Prescribing new medications: a taxonomy of physician-patient communication. Commun Med. 2008 , 5(2): 195-208. https://pubmed.ncbi.nlm.nih.gov/19644569