Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients. J Gen Intern Med. 2023 Febhttps://pubmed.ncbi.nlm.nih.gov/36797540/
Fowler FJ, Brenner PS, Cosenza C, et al. How responding in Spanish affects CAHPS results. BMC Health Services Research. 2022 Jul, 22(1): 884. https://pubmed.ncbi.nlm.nih.gov/35804382/
Torres GCS, Macindo JRB. Cross-Cultural validation into Filipino of the Consumer Assessment of Health-Care Providers and Systems Surgical Care Survey (S-CAHPS). Journal of Patient Experience. 2020 Dec, 7(6): 1136-1143. https://pubmed.ncbi.nlm.nih.gov/33457556/
Shea JA, Guerra CE, Weiner J, et al. Adapting a patient satisfaction instrument for low literate and Spanish-speaking populations: comparison of three formats. Patient Educ Couns. 2008 Oct, 73(1): 132-40. https://pubmed.ncbi.nlm.nih.gov/18486414
Derose KP, Kanouse DE, Weidmer B, et al. Developing a Spanish-language consumer report for CAHPS health plan surveys. Jt Comm J Qual Patient Saf. 2007 Nov, 33(11): 681-8. https://pubmed.ncbi.nlm.nih.gov/18074716
Arah OA, ten Asbroek AH, Delnoij DM, et al. Psychometric properties of the Dutch version of the hospital-level Consumer Assessment of Health Plans Survey instrument. Health Serv Res. 2006 Feb, 41(1): 284-301. https://pubmed.ncbi.nlm.nih.gov/16430612
Hurtado MP, Angeles J, Blahut SA, et al. Assessment of the equivalence of the Spanish and English versions of the CAHPS Hospital Survey on the quality of inpatient care. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2140-2161. https://pubmed.ncbi.nlm.nih.gov/16316442
Bann CM, Iannacchione VG, Sekscenski ES. Evaluating the effect of translation on Spanish speakers' ratings of Medicare. Health Care Financ Rev. 2005 Summer, 26(4): 51-65. https://pubmed.ncbi.nlm.nih.gov/17288068
Morales S, Weech-Maldonado R, Elliott MN, et al. Psychometric properties of the Spanish Consumer Assessment of Health Plans Survey (CAHPS). Hispanic J Behav Sci. 2003 Aug, 25(3): 386-409. http://hjb.sagepub.com/content/25/3/386.short
Weech-Maldonado R, Weidmer B, Morales LS, et al. Cross-cultural adaptation of survey instruments: the CAHPS experience. In Cynamon ML, Kulka RA editors. Seventh Conference on Health Survey Research Methods. 2000 Dec, : 75-82.
Weidmer BA, Brown J, Garcia L. Translating the CAHPS 1.0 survey instruments into Spanish. Med Care. 1999 Mar, 37(3 Suppl): MS89-96. https://pubmed.ncbi.nlm.nih.gov/10098563