CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Kanouse DE, Schlesinger M, Shaller D, et al.
How patient comments affect consumers' use of physician performance measures.
Med Care
2015 Nov;54(1):
Price RA, Haviland AM, Hambersoomian K, et al.
Do Experiences with Medicare Managed Care Vary According to the Proportion of Same-Race/Ethnicity/Language Individuals Enrolled in One's Contract?.
Health Serv Res
2015 October;50(5):
Schlesinger M, Grob R, Shaller D, et al.
Taking patients' narratives about clinicians from anecdote to science.
N Engl J Med
2015 Aug;373(7):
Quigley DD, Mendel PJ, Predmore ZS, et al.
Use of CAHPS® patient experience survey data as part of a patient-centered medical home quality improvement initiative.
J Healthc Leadersh
2015 July;7:
Li Y, Li Q, Tang Y.
Associations between family ratings on experience with care and clinical quality-of-care measures for nursing home residents.
Med Care Res Rev
2015 July;73(1):
Rybowski L, Shaller D, Edgman-Levitan S, et al.
Impact of Incentives to Improve Care for Primary Care Patients.
American Journal of Accountable Care
2015 June.
Zhu J, Weingart SN, Ritter GA, et al.
Racial/Ethnic disparities in patient experience with communication in hospitals: real differences or measurement errors?.
Med Care
2015 May;53(5):
Nembhard IM, Yuan CT, Shabanova V, et al.
The relationship between voice climate and patients' experience of timely care in primary care clinics.
Health Care Manage Rev
2015 Apr-June;40(2):
Anhang Price R, Elliott MN, Cleary PD, et al.
Should health care providers be accountable for patients' care experiences?.
J Gen Intern Med
2015 February;30(2):
Weidmer BA, Cleary PD, Keller S, et al.
Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients.
Am J Kidney Dis.
2014 November;64(5):