Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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201-250 of 553 Bibliography Items Found
Kanouse DE, Schlesinger M, Shaller D, et al. How patient comments affect consumers' use of physician performance measures. Med Care. 2016 Jan, 54(1): 24-31. https://pubmed.ncbi.nlm.nih.gov/26551765
Brown JA, Serrato CA, Hugh M, et al. Effect of a post-paid incentive on response rates to a web-based survey. Surv Pract. 2016 Jan, 9(1). https://www.surveypractice.org/article/2821
Stucky BD, Hays RD, Edelen MO, et al. Possibilities for Shortening the CAHPS Clinician and Group Survey. Med Care. , 54(1): 32-37. https://pubmed.ncbi.nlm.nih.gov/26536332
Saunders CL, Elliott MN, Lyratzopoulos G, et al. Do Differential Response Rates to Patient Surveys Between Organizations Lead to Unfair Performance Comparisons?: Evidence From the English Cancer Patient Experience Survey. Med Care. 2016 Jan, 54(1): 45-54. https://pubmed.ncbi.nlm.nih.gov/26595223
Mayer LA, Elliott MN, Haas A, et al. Less Use of Extreme Response Options by Asians to Standardized Care Scenarios May Explain Some Racial/Ethnic Differences in CAHPS Scores. Med Care. 2016 Jan, 54(1): 38-44. https://pubmed.ncbi.nlm.nih.gov/26783857
Elliott MN, Cohea CW, Lehrman WG, et al. Accelerating improvement and narrowing gaps: Trends in patients' experiences with hospital care reflected in HCAHPS public reporting. Health Serv Res. 2015 Dec, 50(6): 1850-1867. https://pubmed.ncbi.nlm.nih.gov/25854292
Weech-Maldonado R, Elliott MN, Adams JL, et al. Do Racial/Ethnic Disparities in Quality and Patient Experience within Medicare Plans Generalize across Measures and Racial/Ethnic Groups?. Health Serv Res. 2015 Dec, 50(6): 1829-49. https://pubmed.ncbi.nlm.nih.gov/25757356
Smith LM, Anderson WL, Kenyon A, et al. Racial and Ethnic Disparities in Patients' Experience With Skilled Home Health Care Services. Med Care Res Rev. , 72(6): 756-74. https://pubmed.ncbi.nlm.nih.gov/26238122
Schlesinger M, Grob R, Shaller D. Using Patient-Reported Information to Improve Clinical Practice. Health Serv Res. 2015 Dec, 50 Suppl 2: 2116-2154. https://pubmed.ncbi.nlm.nih.gov/26573890
Price RA, Haviland AM, Hambersoomian K, et al. Do Experiences with Medicare Managed Care Vary According to the Proportion of Same-Race/Ethnicity/Language Individuals Enrolled in One's Contract?. Health Serv Res. 2015 Oct, 50(5): 1649-87. https://pubmed.ncbi.nlm.nih.gov/25752334
Toomey SL, Zaslavsky AM, Elliott MN, et al. The Development of a Pediatric Inpatient Experience of Care Measure: Child HCAHPS. Pediatrics. 2015 Aug, 136(2): 360-369. https://pubmed.ncbi.nlm.nih.gov/26195542/
Schlesinger M, Grob R, Shaller D, et al. Taking patients' narratives about clinicians from anecdote to science. N Engl J Med. 2015 Aug, 373(7): 675-679. https://pubmed.ncbi.nlm.nih.gov/26267629
Xu XI, Buta EU, Price RA, et al. Methodological considerations when studying the association between patient-reported care experiences and mortality. Health Serv Res. 2015 Aug, 50(4): 1146-1161. https://pubmed.ncbi.nlm.nih.gov/25483571
Cavanaugh KL. Patient Experience Assessment is a Requisite for Quality Evaluation: A Discussion of the In-Center Hemodialysis Consumer Assessment of Health Care Providers and Systems (ICH CAHPS) Survey. Semin Dial. 2015 July, 29(2): 135-43. https://pubmed.ncbi.nlm.nih.gov/26858008
Quigley DD, Mendel PJ, Predmore ZS, et al. Use of CAHPS® patient experience survey data as part of a patient-centered medical home. J Healthc Leadersh. 2015 July, 7: 41-54. https://pubmed.ncbi.nlm.nih.gov/29355183
Li Y, Li Q, Tang Y. Associations between family ratings on experience with care and clinical quality-of-care measures for nursing home residents. Med Care Res Rev. 2015 July, 73(1): 62-84. https://pubmed.ncbi.nlm.nih.gov/26199288
Zhu J, Weingart SN, Ritter GA, et al. Racial/Ethnic disparities in patient experience with communication in hospitals: real differences or measurement errors?. Med Care. 2015 May, 53(5): 446-54. https://pubmed.ncbi.nlm.nih.gov/25856567
Nembhard IM, Yuan CT, Shabanova V, et al. The relationship between voice climate and patients' experience of timely care in primary care clinics. Health Care Manage Rev. 2015 Apr-June, 40(2): 104-15. https://pubmed.ncbi.nlm.nih.gov/24589927
Anhang Price R, Elliott MN, Cleary PD, et al. Should health care providers be accountable for patients' care experiences?. J Gen Intern Med. 2015 Feb, 30(2): 253-256. https://pubmed.ncbi.nlm.nih.gov/25416601
Weinick RM, Becker K, Parast L, et al. Emergency Department Patient Experience of Care Survey: Development and Field Test. Rand Health Q. 2014 Dec, 4(3): 5. https://pubmed.ncbi.nlm.nih.gov/28560075/
Weidmer BA, Cleary PD, Keller S, et al. Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients. Am J Kidney Dis. 2014 Nov, 64(5): 753-760. https://pubmed.ncbi.nlm.nih.gov/24998035
Shaller D, Kanouse DE, Schlesinger M. Context-based strategies for engaging consumers with public reports on health care providers. Med Care Res Rev. 2014 Oct, 71(5 Suppl): 17S-37S. https://pubmed.ncbi.nlm.nih.gov/23819945
Schlesinger M, Kanouse DE, Martino SC, et al. Complexity, public reports, and choice of doctors: a look inside the blackest box of consumer behavior. Med Care Res Rev. 2014 Oct, 71(5 Suppl): 38S-64S. https://pubmed.ncbi.nlm.nih.gov/23999489
Cleary PD, Meterko M, Wright SM, et al. Are comparisons of patient experiences across hospitals fair? A study in Veterans Health Administration hospitals. Med Care. 2014 Jul, 52(7): 619-625. https://pubmed.ncbi.nlm.nih.gov/24926709
Anhang Price R, Elliott MN, Zaslavsky AM, et al. Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014 July, 71(5): 522-54. https://pubmed.ncbi.nlm.nih.gov/25027409
Wood R, Paoli CJ, Hays RD, et al. Evaluation of non-response to the Consumer Assessment of Healthcare Providers and Systems In-Center Hemodialysis Survey (CAHPS-ICH). Clin J Am Soc Nephrol. 2014 June, 9(6): 1099-1108. https://pubmed.ncbi.nlm.nih.gov/24832092
Hussey PS, Luft HS, McNamara P. Public reporting of provider performance at a crossroads in the United States: summary of current barriers and recommendations on how to move forward. Med Care Res Rev. 2014 May, 71(5 Suppl): 5S-16S. https://pubmed.ncbi.nlm.nih.gov/24871273
Hays RD, Martino S, Brown JA, et al. Evaluation of a care coordination measure for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Medicare survey. Med Care Res Rev. 2014 Apr, 71(2): 192-202. https://pubmed.ncbi.nlm.nih.gov/24227813
Weinick R, Haviland AM, Hambarsoomian K, et al. Does the racial/ethnic composition of Medicare Advantage Plans reflect their areas of operation?. Health Serv Res. 2014 Apr, 49(2): 526-45. https://pubmed.ncbi.nlm.nih.gov/24032551
Mukamel DB, Haeder SF, Weimer DL. Top-down and bottom-up approaches to health care quality: the impacts of regulation and report cards. Annu Rev Public Health. 2014 Mar, 35: 477-97. https://pubmed.ncbi.nlm.nih.gov/24159921
Quigley DD, Elliott MN, Farley DO, et al. Specialties differ in which aspects of doctor communication predict overall physician ratings. J Gen Intern Med. 2014 Mar, 29(3): 447-54. https://pubmed.ncbi.nlm.nih.gov/24163151
Drake KM, Hargraves JL, Lloyd S, et al. The effect of response scale, administration mode, and format on responses to the CAHPS Clinician and Group survey. Health Serv Res. 2014 Jan, 49(4): 1387-99. https://pubmed.ncbi.nlm.nih.gov/24471975
Mukherjee S, Rodriguez HP, Elliott MN, et al. Modern psychometric methods for estimating physician performance on the Clinician and Group CAHPS Survey. Health Serv Outcomes Res Methodol. 2013 Dec, 13(2.4): 109-23. http://rd.springer.com/article/10.1007/s10742-013-0111-8
Huckman RS, Kelley MA. Public reporting, consumerism, and patient empowerment. N Engl J Med. 2013 Nov, 369(20): 1875-7. https://pubmed.ncbi.nlm.nih.gov/24131139
Anhang Price R, Zaslavsky AM, Elliott MN. Valuing patient experience as a unique and intrinsically important aspect of health care quality. JAMA Surg. 2013 Oct, 148(10): 985-6. https://pubmed.ncbi.nlm.nih.gov/24132397
Zimlichman E, Rozenblum R, Millenson ML. The road to patient experience of care measurement: lessons from the United States. Isr J Health Policy Res. , 2(1): 35. http://www.ncbi.nlm.nih.gov/pubmed/24044672
Llanwarne NR, Abel GA, Elliott MN, et al. Relationship between clinical quality and patient experience: analysis of data from the english quality and outcomes framework and the National GP Patient Survey. Ann Fam Med. 2013 Sept-Oct, 11(5): 467-72. https://pubmed.ncbi.nlm.nih.gov/24019279
Orr N, Elliott MN, Burkhart Q, et al. Racial/ethnic differences in Medicare experiences and immunization: the role of disease burden. Med Care . 2013 Sept, 51(9): 823-31. https://pubmed.ncbi.nlm.nih.gov/23807592
Quigley DD, Martino SC, Brown JA, et al. Evaluating the content of the communication items in the CAHPS Clinician and Group Survey and supplemental items with what high-performing physicians say they do. Patient. 2013 Sept, 6(3): 169-77. https://pubmed.ncbi.nlm.nih.gov/23716167
Dembosky JW, Haviland AM, Elliott MN, et al. Does naming the focal plan in a CAHPS survey of health care quality affect response rates and beneficiary evaluations?. Public Opin Q. 2013 June, 77(2): 455-73.
Paddison CA, Abel GA, Roland MO, et al. Drivers of overall satisfaction with primary care: evidence from the English General Practice Patient Survey. Health Expect. 2013 May, 18(5): 1081-92. https://pubmed.ncbi.nlm.nih.gov/23721257
Bergeson SC, Gray J, Ehrmantraut LA, et al. Comparing web-based with mail survey administration of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey. Prim Health Care. 2013 Apr 15, 3. https://pubmed.ncbi.nlm.nih.gov/24078901
Martino SC, Weinick RM, Kanouse DE, et al. Reporting CAHPS and HEDIS data by race/ethnicity for Medicare beneficiaries. Health Serv Res. 2013 Apr, 48(2): 417-34. https://pubmed.ncbi.nlm.nih.gov/23480716
Elliott MN, Brown JA, Lehrman WG, et al. A randomized experiment investigating the suitability of speech-enabled IVR and Web modes for publicly reported surveys of patients' experience of hospital care. Med Care Res Rev. 2013 Apr, 70(2): 165-84. https://pubmed.ncbi.nlm.nih.gov/23132892