AHRQ Challenge on Innovative Solutions to Update or Re-Create TeamSTEPPS Videos
This Challenge sought innovators to update the current TeamSTEPPS videos to provide improved TeamSTEPPS tools for communication and collaboration among healthcare team members.
About the Challenge
Healthcare has evolved and advanced since the original TeamSTEPPS videos were created, and many of the current TeamSTEPPS videos no longer met current healthcare setting needs. AHRQ asked participants to update their content to capture the innovations and practices observed in the healthcare landscape today. All existing TeamSTEPPS videos on the AHRQ website were considered for updating.
Challenge Timeline and Prize Amounts
The Challenge launched in April 2022 and ended in August 2023.
Total prize amount: $100,000
Phase 1: Elicited written proposals on innovatively modernizing current TeamSTEPPS videos in an equitable, culturally sensitive, and health literate manner (e.g., including diverse patients and providers, choice of clinical topics that affect diverse populations, modeling plain language). Each proposal was written in the form of a narrative story or a plan that briefly provided details about how to update an applicable TeamSTEPPS video topic, including video style, type of graphics, use of live or animated actors and/or narrator, and music, and plans for audience testing.
Phase 2: Organizations selected as winners in Phase 1 were invited to produce a replacement for the existing TeamSTEPPS video identified in their proposal. Each product was up to 5 minutes in length. Each video was accompanied by a short debrief guide—a series of prompts to the learners who watch the video—in written format to support learners in adopting new practices.
All submissions were reviewed by at least two individuals who scored them based on the assessment criteria and provided a brief comment about the submission.
The scores/comments on Phase 1 and Phase 2 submissions were compiled, and a ranked summary provided to AHRQ staff. AHRQ selected winners based on quantitative and qualitative assessments.
Phase 1 Evaluation Criteria:
Reviewers assessed whether or not proposals adequately addressed required compliance standards (WCAG 2.0 and Section 508) and applied a pass/fail rating. For each evaluation category, reviewers assigned numeric ratings as follows: Overall Approach (40 points), Impact (20 points), Innovation and Creativity (25 points), and Healthcare Needs (15 points).
Phase 2 Evaluation Criteria:
Reviewers assessed whether or not completed videos met required compliance standards (WCAG 2.0 and Section 508) and applied a pass/fail rating. For each evaluation category, reviewers assigned numeric ratings as follows: Approach (30 points), Content (30 points), Creativity (20 points), and Quality (20 points).
AHRQ awarded $16,500 for each winning video:
- Adena Health System, Chillicothe, OH: SBAR Technique on Medical Unit demonstrates each step of SBAR (Situation-Background-Assessment-Recommendation) and emphasizes the importance of standard communication.
- Maryland Patient Safety Center, Elkridge, MD: CUS for Maternal Health Equity demonstrates how to speak up as a health care provider using the CUS (Concerned, Uncomfortable, and Safety) technique.
- University of Alabama at Birmingham: Using CUS and SBAR in Rural Community Clinic demonstrates how CUS is used to ensure patient safety and how SBAR enhances communication.
- UC Davis Medical Center Emergency Department, Sacramento, CA: Debrief in Emergency Department demonstrates the benefits of a team debrief to enhance performance and patient safety.
- UC Davis Medical Center Emergency Department, Sacramento, CA: Huddle in Emergency Department demonstrates the benefits of a team huddle to enhance performance and patient safety.
- University of Rochester Medical Center, Rochester, NY: Applying CUS and Teach Back in Inpatient Setting demonstrates the use of CUS and teach back techniques to ensure patient safety.
Congratulations to all the teams!