The Agency for Healthcare and Quality (AHRQ) offers practical, research-based tools and other resources to help a variety of health care origanizations, provider, and others make care safer in all health care settings. AHRQ's evidence-based tools and resources are used by organizations nationwide to improve the quality, safety, effectiveness, and efficiency of health care. Improving health care quality by increasing the capacity of small primary care practices to implement the best clinical evidence is our aim. These tools and resources can be searched by the key drivers and the change strategies of the EvidenceNOW Key Driver Diagram.
This toolkit introduces the ABCS of heart health and provides checklists, action plans, and other instructions to guide primary care practices to implement evidence-based guidelines, transform health care delivery, and improve patients’ heart health.
This resource describes characteristics of high-functioning care teams and shares methods for helping teams improve their effectiveness. It details common challenges faced by primary care teams and how to solve them.
This short tool describes OARS—a set of verbal and non-verbal communication skills that helps clinicians and educators in primary care practices to engage and build rapport with patients and assess their needs.
These resources provide the basics tools to accelerate quality improvement (QI) in a primary care practice. They provide a model for improvement processes and tools for setting goals for the practice and testing changes.
This care planning worksheet helps primary care practices and their patients together develop a plan of action to manage hypertension, complete with an assessment of readiness to make changes and patient-set goals.
This module briefly describes eight steps primary care practices can take to form and work with a Patient and Family Advisory Council (PFAC), including preparing a PFAC action plan, charter, and budget; selecting improvement projects; and tracking results.
This resource explains the purpose and process of workflow mapping in a primary care setting. It includes important activities to map, questions to consider in workflow redesign, and tips for implementing and sustaining new workflows.
This modifiable flow chart allows practices to adapt steps to reflect the practice’s preferred protocol for controlling hypertension in adult patients, including blood pressure goals and medication names.