Health Literacy Professional Education and Training
Health literate organizations require a workforce that is prepared and activated to delivery health literate care. AHRQ has developed education and training programs that teach health literacy skills, all available for free.
AHRQ's Making Informed Consent an Informed Choice: Training Modules for Health Care Leaders and Professionals
The two interactive training modules—AHRQ's Making Informed Consent an Informed Choice: Training Modules for Health Care Leaders and Professionals—teach strategies that healthcare organizations and clinical teams can use to ensure that people understand their alternatives, including the option of not having any treatment. To learn about earning continuing education and continuing medical education via The Joint Commission's learning management system, visit The Joint Commission’s Improving the Informed Consent Process in the Hospital Setting.
The SHARE Approach
The SHARE Approach, a train-the-trainer curriculum, supports the training of healthcare professionals on how to engage patients in their health care decisionmaking. Health literacy tools include: Health Literacy and Shared Decisionmaking: A Reference Guide for Health Care Providers and Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers.
Representatives from AHRQ, the Office of Disease Prevention and Health Promotion, the Donald and Barbara Zucker School of Medicine (ZSOM) at Hofstra/Northwell, and the National Academies of Science, Engineering, and Medicine’s Roundtable on Health Literacy collaborated to create a Health Literacy Care Curriculum for medical students. The comprehensive Health Literate Care Curriculum, guided by the Health Literate Care Model and anchored by the AHRQ Health Literacy Universal Toolkit, was implemented by ZSOM in the fall of 2019. Read about the curriculum’s development in A Model Partnership to Develop a Health Literate Care Curriculum: Preparing the Next Generation of Physicians to Deliver Excellent Outcomes and Patient Experiences.
TeamSTEPPS® Limited English Proficiency Module
The TeamSTEPPS® Limited English Proficiency Module train-the-trainer curriculum includes everything you need to train clinicians and interpreters to work as a team. The publication Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals helps organizations prepare for the TeamSTEPPS limited English proficiency module.
Advancing Pharmacy Health Literacy Practices Through Quality Improvement
These Advancing Pharmacy Health Literacy Practices Through Quality Improvement modules help pharmacy faculty integrate health literacy and health literacy quality improvement into courses, experiential education, and projects for PharmD students and pharmacy residents. Also available is an in-service curriculum: Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff.
Health Literacy Modules
Pediatricians and family physicians can earn credit for recertification by taking the Health Literacy Knowledge Self-Assessment Module (MOC Part 2) or Improve Health Literacy Performance Improvement Modules (MOC Part 4) through the American Board of Pediatrics and the American Academy of Family Physicians. OptumHealth Education (firstname.lastname@example.org) is issuing continuing education for taking the health literacy modules.