Health Literacy Improvement Tools
AHRQ's Easy-to-Understand Telehealth Consent Form
AHRQ's telehealth consent resources include a sample telehealth consent form (Word, 27 KB) that is easy to understand and how-to guidance for clinicians on obtaining informed consent for telehealth. The consent form includes provisions for healthcare providers that have curtailed in-person visits due to COVID-19.
AHRQ Health Literacy Universal Precautions Toolkit, 2nd edition
The AHRQ Health Literacy Universal Precautions Toolkit, 2nd edition and companion implementation guide help healthcare organizations reduce the complexity of health care, increase patient understanding of health information, and enhance support for patients of all health literacy levels.
Re-Engineered Discharge Toolkit
The Re-Engineered Discharge (RED) Toolkit helps re-design the discharge process using health literacy and patient safety strategies. Research showed that the RED was effective at reducing readmissions and post-hospital emergency department visits. The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone calls, and guidance on delivering the RED to diverse populations.
AHRQ Pharmacy Health Literacy Center
The Pharmacy Health Literacy Center hosts modules for pharmacy faculty and seven pharmacy health literacy tools, including the Pharmacy Health Literacy Assessment Tool & User's Guide, easy-to-understand, multilingual medicine instructions, and a set of health literacy tools to improve communication for providers of medication therapy management.
Quality improvement measures can help healthcare organizations make health information easy to understand and health systems easy to navigate. AHRQ obtained consensus from experts on the usefulness, meaningfulness, feasibility, and face validity of 22 measures that can help organizations seeking to become more health literate.
AHRQ Health Care Innovations Exchange
The Innovations Exchange is a searchable repository of innovations and tools to improve quality and reduce disparities. To find innovations and tools related to health literacy enter "health literacy" as the search term.
TalkingQuality: Translate Data Into Information
TalkingQuality offers guidance on producing comparative information on healthcare quality that's understandable and useful to consumers. The section Translate Data Into Information discusses how to turn health care quality data into information that meets the needs of your audience.