Is Our Pharmacy Meeting Patients' Needs? Pharmacy Health Literacy Assessment Tool User's Guide

Here are sample tables and analyses for comparison of the data for items 1, 2a, and 2b in the Pharmacy Staff Survey. These examples are based on a hypothetical sample of 50 pharmacy staff members.

Table 6: Sample Table of Variable Frequencies and Percentages for Section A: Print Materials, Items 1-2b

 *Missing values are reported.

The presentation of findings may be further simplified by reporting only percentages for each item, as shown in Table 7.

Table 7: Sample Table of Variable Percentages for Section A: Print Materials, Items 1-2b

Once the information is in table form, it is easy to see if the pharmacy staff feels that certain areas are particularly strong or weak. For example, a weakness that stands out in this sample table is that the pharmacy staff does not feel that prescription warning labels are written in simple and clear language. Seventy-six percent of staff members feel that this is something that their pharmacy is not doing. However, more than half of the pharmacy staff surveyed (60 percent) felt that the use of print materials to advertise services in different parts of the hospital or clinic is something that their pharmacy is doing well.

Description of the Sample

A written report of the information collected in the pharmacy staff survey should begin with a description of the sample. This information may be organized in a table showing significant variables such as race, gender, job title, and education level.

Table 8 shows a sample portion of such a table.

Table 8: Sample Table of Respondent Characteristics