Teach-Back: Intervention

Patient and Family Engagement in Primary Care

Teach-back is a technique for health care providers to ensure that they have explained medical information clearly so that patients and their families understand what is communicated to them. This intervention includes several materials to support adoption.

Get Started With Teach-Back

Teach-Back Implementation Quick Start Guide: The Quick Start Guide provides clinicians and practice staff with five simple steps for implementing teach-back in the office setting. It is available in two sizes for printing—a full-page format or a half-page brochure:

Materials To Support Implementation

For Patients and Families

Material Uses Description

A Patient’s Guide to Teach-Back [PDF, 1.3 MB]

  • Inform the patient and family about teach-back.
  • Encourage participation.

Poster, flyer, or handout that explains the goal of teach-back and the patient and family role in teach-back.

For Clinicians

Material Uses Description
  • Provide tips for successful use of teach-back.

Job aid that contains tips and examples of plain language, which can be handed out as pocket card or posted at workstations.

Conviction and Confidence Scale [PDF, 441 KB]

  • Self-assess in using teach-back.

Self-assessment for clinicians to evaluate confidence in using teach-back.

For Practice Staff

Material Uses Description

Teach-Back: A Guide for Staff [PDF, 144 KB]

  • Inform practice staff about teach-back.

Handout that explains the goal of teach-back, the teach-back process, and the role of practice staff in implementation.

Are You Using Teach-Back? Survey [PDF, 153 KB]

  • Assess the use of teach-back in the practice.

Short survey for all members of the practice (clinicians and staff) to assess the use of teach-back.

Materials for Teaching and Learning

Additional AHRQ Materials—Teach-Back

Page last reviewed December 2017
Page originally created April 2017
Internet Citation: Teach-Back: Intervention. Content last reviewed December 2017. Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/patient-safety/reports/engage/interventions/teachback.html
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