Identify Defects Through Sensemaking

The Identify Defects Through Sensemaking module of the CUSP Toolkit will help you identify recurring negative events in your system and apply CUSP and Sensemaking tools to help reduce the risk of future harm to your patients.

This module includes—

Facilitator Notes [ Microsoft Word file - 3.23 MB] (Accessible Version)

Presentation Slides [ Microsoft PowerPoint file - 2.97 MB] (Accessible Version)


Video (Flash® file)

Video Segments (Flash® file)

ZIP files

Internet Citation: Identify Defects Through Sensemaking. Content last reviewed May 2018. Agency for Healthcare Research and Quality, Rockville, MD.