Readiness To Partner With Patient and Family Advisers - Patient and Family Engagement in the Surgical Environment Module

As a clinician or staff member, I am ready to work with patient and family advisers when—

|___| I believe in the importance of patient and family participation in planning and decisionmaking at the program and policy level.

|___| I believe that the perspectives and opinions of patient and family advisers, staff, and clinicians are equally valid in planning and decision making at the program and policy level.

|___| I believe that patients and family members bring a perspective to a project that no one else can provide.

|___| I believe that patients, family members, staff, and clinicians can look beyond their own experiences and issues to come up with practical ideas and solutions.

|___| I am willing to talk about my experiences with patient and family advisers and to share suggestions, ideas, and potential solutions that will help improve hospital care.

|___| I feel comfortable listening and respectfully responding to both positive and negative care experiences that patient and family advisers may share.

|___| I enjoy working with people who are different from me.

|___| I can listen to and think about what others say, even when I disagree.

|___| I can bring a positive attitude to discussions about improving hospital care.

|___| I consistently let colleagues know that I value the insights of patient and family advisers.

|___| I am comfortable requesting that patient and family advisers be invited to participate in improvement initiatives in which I am involved.

Page last reviewed May 2017
Page originally created April 2017
Internet Citation: Readiness To Partner With Patient and Family Advisers - Patient and Family Engagement in the Surgical Environment Module. Content last reviewed May 2017. Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/readiness.html
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