Examples of Hospital Quality Measures for Consumers
From the available set of hospital measures, you can choose among hundreds of measures that address important aspects of inpatient care. Here are some examples of hospital quality measures that research evidence and practical experience suggest are appropriate for reporting to consumers. The list is categorized by the Institute of Medicine’s domains for a quality health care system; for definitions, go to The Six Domains of Health Care Quality.
Patient Safety Measures
While not associated with any particular IOM domain, descriptive measures can convey the hospital’s capacity for providing quality of care and service.
- Number of beds and the types of services available.
- Whether the hospital is accredited or has other types of specialty certification.
- The use of electronic patient medical records or prescription ordering systems.
- Percentage of physicians who are board-certified.
- Nurse-to-patient staffing ratios.
To help consumers consider both the quality and cost of hospital care, report sponsors sometimes supplement quality scores with information that serves as a proxy for costs, such as the average amount that insurers pay hospitals for certain medical conditions or procedures.