Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-50 of 480 Bibliography Items Found
Quigley DD, Qureshi N, Hays RD. Reasons Primary Care Practices Chose Patient Experience Surveys during Patient-Centered Medical Home Transformation. Journal of Ambulatory Care Management. 2022, 46(2): 34-44. doi: 10.1097/JAC.0000000000000442
Anhang Price R, Quigley DD, Hargraves JL, et al. A systematic review of strategies to enhance response rates and representativeness of patient experience surveys. Medical Care. 2022 Dec, 60(12): 910-918. https://pubmed.ncbi.nlm.nih.gov/36260705/
Kojima L, Han AY, French JC, et al. The patient's voice in assessing resident communication skills. J Surg Educ. 2022 Nov-Dec, 79(6): 220-224. https://pubmed.ncbi.nlm.nih.gov/36075805/
DiMartino LD, Kirschner J, Jackson GL, et al. Are care experiences associated with survival among cancer patients? An analysis of the SEER-CAHPS data resource. Cancer Causes & Control: CCC. 2021 Sep, 2(9): 977-987. https://pubmed.ncbi.nlm.nih.gov/34046807/
Mollica MA, Buckenmaier SS, Halpern MT, et al. Perceptions of care coordination among older adult cancer survivors: A SEER-CAHPS study. Journal of Geriatric Oncology. 2021 Apr, 12(3): 446-452. https://pubmed.ncbi.nlm.nih.gov/32943359/
Brenner PS, Hargraves JL, Cosenza C. Testing a Planned Missing Design to Reduce Respondent Burden in Web and SMS Administrations of the CAHPS Clinician & Group Survey (CG-CAHPS). Journal of Official Statistics. 2021
Quigley DD, Reynolds K, Dellva S, et al. Examining the business case for patient-centered care: A systematic review. Journal of Healthcare Management. 2021 May-Jun, 66(3): 200-224. https://pubmed.ncbi.nlm.nih.gov/33960966
Quigley DD, Qureshi N. PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data. Medical Home News . 2021, 12(24): 1-6.
Davis-Ajami ML, Lu ZK, Wu J. US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends and racial disparities from MEPS 2013-2019. J Gen Intern Med. 2022 Novhttps://pubmed.ncbi.nlm.nih.gov/36352202/
Meyers DJ, Rivera-Hernandez M, Kim D, et al. Comparing the care experiences of Medicare Advantage beneficiaries with and without Alzheimer's disease and related dementias. J AM Geriatr Soc. 2022 Aug, 70(8): 2344-2353. https://pubmed.ncbi.nlm.nih.gov/35484976/
Fowler FJ, Brenner PS, Cosenza C, et al. How responding in Spanish affects CAHPS results. BMC Health Services Research. 2022 Jul, 22(1): 884. https://pubmed.ncbi.nlm.nih.gov/35804382/
Anhang PR, Bradley M, Ye F, et al. Reliable and valid survey-based measures to assess quality of care in home-based serious illness programs. J Palliative Med. 2022 Jun, 25(6): 864-872. https://pubmed.ncbi.nlm.nih.gov/34936490/
Hotchkiss J. Hospice Glassdoor and CAHPS® Scores-Glassdoor scores and hospice financial characteristics predict hospice Consumer Assessment of Healthcare Providers and Systems Scores. Am J Hosp Palliat Care. 2022 Mayhttps://pubmed.ncbi.nlm.nih.gov/35576495/
Quigley DD, Qureshi N, Rybowski L, et al. Summary of the 2020 AHRQ research meeting on 'advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys'. Expert Review of Pharmacoeconomics & Outcomes Research . 2022 May, : 1-8. https://pubmed.ncbi.nlm.nih.gov/35510496/
Parast L, Tolpadi AA, Teno J, et al. Variation in Hospice Experiences by Care Setting for Patients With Dementia. J AM Med Dir Assoc. 2022 Apr, S1525-8610(22): 00241-00249. https://pubmed.ncbi.nlm.nih.gov/35430207/
Deyoreo M, Price RA, Bradley MA, et al. Adding Telephone Follow-up Can Improve Representativeness of Surveys of Seriously Ill People. J Am Geriatrics Soc. 2022 Jun, 70(6): 1870-1873. https://pubmed.ncbi.nlm.nih.gov/35224725
Quigley DD, Qureshi N, Palimaru A, et al. Content and actionability of recommendations to providers after shadow coaching. Quality Management in Health Care. 2022 Febhttps://pubmed.ncbi.nlm.nih.gov/35170583
Quigley DD, Predmore Z. What parents have to say: Content and actionability of narrative comments from the Child HCAHPS Survey. Hospital Pediatrics. 2022 Feb, 12(2): 205-219. https://pubmed.ncbi.nlm.nih.gov/34981124
DeYoreo M, Price RA, Montemayor CK, et al. Adjusting for Patient Characteristics to Compare Quality of Care Provided by Serious Illness Programs. J Palliative Med. 2022 Jul, 25(7): 1041-1049. https://pubmed.ncbi.nlm.nih.gov/35073173
Hays RD, Skootsky SA. Patient experience with in-person and telehealth visits before and during the COVID-19 pandemic at a large integrated health system in the United States. J Gen Intern Med. 2022 Mar, 37(4): 847-852. https://pubmed.ncbi.nlm.nih.gov/34982370
Fareed N, MacEwan SR, Vink S, et al. Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents. Am J Manag Care. 2022 Jan, 28(1): 25-31. https://pubmed.ncbi.nlm.nih.gov/35049258/
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960. https://pubmed.ncbi.nlm.nih.gov/34387621
Fifolt M, Patel K, Rucks A, et al. A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey. Journal of Patient Experience. 2021 Octhttps://pubmed.ncbi.nlm.nih.gov/34692990/
Fowler Jr FJ, Brenner PS, Hargraves JL, et al. Comparing Web and Mail Protocols for Administering Hospital Consumer Assessment of Healthcare Providers and Systems Surveys. Med Care. 2021 Oct, 59(10): 907-912. https://pubmed.ncbi.nlm.nih.gov/34334736/
Quigley DD, Slaughter ME, Gidengil C, et al. Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences. Hosp Pediatr. 2021 Oct, 10: e199-e214. https://pubmed.ncbi.nlm.nih.gov/34548390/
Raj M, Banaszak-Holl J. Consumer engagement with information on performance: a narrative review. Qual Manag Health Care. 2021 Jul-Sep, 30(3): 153-165. https://pubmed.ncbi.nlm.nih.gov/33492064/
Quigley DD, Qureshi N, AlMasarweh L, et al. Using CAHPS® patient experience data for patient-centered medical home transformation. Am J Manag Care. 2021 Sep, 27(9): e322-e329. https://pubmed.ncbi.nlm.nih.gov/34533915
Quigley DD, Slaughter M, Qureshi N, et al. Practices and changes associated with patient-centered medical home transformation. American Journal of Medical Quality. 2021 Sep, 27(9): 386-393. https://pubmed.ncbi.nlm.nih.gov/34533908
Ye F, Parast L, Hays RD, et al. Development and validation of a patient experience of care survey for emergency departments. Health Serv Res. 2022 Feb, 57(1): 102-112. https://pubmed.ncbi.nlm.nih.gov/34382685/
Sanghavi P, McWilliams JM, Schwartz AL, et al. Association of low-value care exposure with health care experience ratings among patient panels. JAMA Intern Med. 2021 Jul, 181(7): 941-948. https://pubmed.ncbi.nlm.nih.gov/34047761/
Navarro S, Ochoa CY, Chan E, et al. Will improvements in patient experience with care impact clinical and quality of care outcomes?: a systematic review. Med Care. 2021 Jun, : Epub ahead of print. https://pubmed.ncbi.nlm.nih.gov/34166268/
Quigley DD, Qureshi N, Slaughter ME, et al. Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions. J Eval Clin Pract. 2021 May, Epub ahead of print. https://pubmed.ncbi.nlm.nih.gov/34014026/
Mohan CS, Rotter JS, Tan HJ, et al. The association between patient experience and healthcare outcomes using SEER-CAHPS patient experience and outcomes among cancer survivors. J Geriatr Oncol. 2021 May, 12(4): 623-631. https://pubmed.ncbi.nlm.nih.gov/33277226/
Willard-Grace R, Knox M, Huang B, et al. Primary care clinician burnout and engagement association with clinical quality and patient experience. Journal of the American Board of Family Medicine: JABFM. 2021 May, 34(3): 542-552. https://pubmed.ncbi.nlm.nih.gov/34088814/
Farias AJ, Toledo G, Ochoa CY, et al. Racial/Ethnic Disparities in Patient Experiences With Health Care in Association With Earlier Stage at Colorectal Cancer Diagnosis: Findings From the SEER-CAHPS Data. Medical Care. 2021 Apr, 59(4): 295-303. https://pubmed.ncbi.nlm.nih.gov/33528232/
M Ahmedov, Pourat N, Liu H, et al. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States. J Patient Rep Outcomes. 2021 March, 5(1): 59. https://pubmed.ncbi.nlm.nih.gov/33763755/
Handley SC, Bell S, Nembhard IM. A systematic review of surveys for measuring patient-centered care in the hospital setting. Med Care. 2021 March, 59(3): 228-237. https://pubmed.ncbi.nlm.nih.gov/33229897/
Cefalu M, Elliott MN, RD Hays. Adjustment of patient experience surveys for how people respond. Medical Care. 2021 Mar, 59(3): 202-205. https://pubmed.ncbi.nlm.nih.gov/33427795
Kingery MT, Hoberman A, Baron SL, et al. Day-of-surgery video calls and phone calls increase patient satisfaction with outpatient surgery experience: a randomized controlled trial of postoperative communication modalities. The Journal of Bone and Joint Surgery. 2021 Feb, 10(3): 243-250. https://pubmed.ncbi.nlm.nih.gov/33259428/
Philips K, Dadlez N, Fazzari M, et al. Effect of real-time feedback devices on primary care patient experience scores: a cluster-randomized trial. J Patient Exp. 2021 Feb, 8. https://pubmed.ncbi.nlm.nih.gov/34179376/
Lee YSH, Cleary PD, Nembhard IM. Effects of leader tactics on the creativity, implementation, and evolution of ideas to improve healthcare delivery. J Gen Intern Med. 2021 Feb , 36(2): 341-348. https://pubmed.ncbi.nlm.nih.gov/32869206/
Parast L, Tolpadi AA, Teno JM, et al. Hospice Care Experiences Among Cancer Patients and Their Caregivers. Journal of General Internal Medicine. 2021 Apr, 36(4): 961-969. https://pubmed.ncbi.nlm.nih.gov/33469741/
Prasad T, Buta E, Cleary PD. Is patient-physician gender concordance related to the quality of patient care experiences?. J Gen Intern Med. 2021 Jan, Epub ahead of print. https://pubmed.ncbi.nlm.nih.gov/33469761/
Qureshi N, Quigley DD, Hays RD. Nationwide qualitative study of practice leader perspectives on what it takes to transform into a Patient-Centered Medical Home. Journal of Internal General Medicine. 2020 Dec, 35(12): 3501-3509. https://pubmed.ncbi.nlm.nih.gov/32748342/
Torres GCS, Macindo JRB. Cross-Cultural validation into Filipino of the Consumer Assessment of Health-Care Providers and Systems Surgical Care Survey (S-CAHPS). Journal of Patient Experience. 2020 Dec, 7(6): 1136-1143. https://pubmed.ncbi.nlm.nih.gov/33457556/
Rabah NM, Khan HA, Levin JM, et al. The association between patient rating of their spine surgeon and quality of postoperative outcome. Journal of Neurosurgery. 2020 Dec, 18: 1-7. https://pubmed.ncbi.nlm.nih.gov/33339000/
McKee KE, Tull A, Del Carmen MG, et al. Correlation of provider burnout with patient experience. Journal of Patient Experience. 2020 Dec, 7(6): 931-936. https://pubmed.ncbi.nlm.nih.gov/33457523/
Quigley DD, Qureshi N, Masarweh LA, et al. Practice leaders report targeting several types of changes in care experienced by patients during Patient-Centered Medical Home Transformation. J Patient Exp. 2020 Dec, 7(6): 1509-1518. https://pubmed.ncbi.nlm.nih.gov/33457608/
Martino SC, Elliott MN, Hambarsoomian K, et al. Disparities in care experienced by American Indian and Alaska Native Medicare beneficiaries. Med Care. 2020 Nov, 58(11): 981-987. https://pubmed.ncbi.nlm.nih.gov/32947510/
