CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Martino SC, Elliott MN, Haviland AM, et al.
Comparing the Health Care Experiences of Medicare Beneficiaries with and without Depressive Symptoms in Medicare Managed Care versus Fee-for-Service.
Health Serv Res
2016 June;51(3):
1002-20.
Zhu J, Weingart SN, Ritter GA, et al.
Racial/Ethnic disparities in patient experience with communication in hospitals: real differences or measurement errors?.
Med Care
2015 May;53(5):
446-54.
Abel G, Mavaddat N, Elliott MN, et al.
Primary care experience of people with longstanding psychological problems: evidence from a national UK survey.
Int Rev Psychiatry
2011 Jan;23(1):
9-Feb.
Eselius LL, Zaslavsky AM, Huskamp HA, et al.
Casemix adjustment of consumer reports about managed behavioral health care and health plans.
Health Serv Res
2008 Dec;43(6):
2014-32.
Beebe TJ, Harrison PA, McRae JA Jr, et al.
Evaluating behavioral health services in Minnesota's Medicaid population using the Experience of Care and Health Outcomes (ECHO) Survey.
J Health Care Poor Underserved
2003 Nov;14(4):
608-21.
Eisen SV, Shaul JA, Leff HS, et al.
Toward a national consumer survey: evaluation of the CABHS and MHSIP instruments.
J Behav Health Serv Res
2001 Aug;28(3):
347-69.
Shaul JA, Eisen SV, Stringfellow VL, et al.
Use of consumer ratings for quality improvement in behavioral health insurance plans.
Jt Comm J Qual Improv
2001 Apr;27(4):
216-29.
McCorry F, Garnick DW, Bartlett J, et al.
Developing performance measures for alcohol and other drug services in managed care plans.
Jt Comm J Qual Improv
2000 Nov;26(11):
633-43.
Eisen SV, Cleary PD.
The experience of care and health outcomes (ECHO) survey.
Behavioral outcomes and guidelines sourcebook
2000 .
Eisen SV, Clarridge B, Stringfellow V, et al.
Toward a national report card: measuring consumer experiences with behavioral health services.
In: Achieving Quality in Psychiatric and Substance Abuse Practice: Concepts and Case Reports; edited by B Dickey and L Seder
2000 .

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