CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Grob R, Schlesinger M, Parker AM, et al.
Breaking narrative ground: innovative methods for rigorously eliciting and assessing patient narratives..
Health Serv Res.
2016 June;51 Suppl 2:
1248-1272.
Kanouse DE, Schlesinger M, Shaller D, et al.
How patient comments affect consumers' use of physician performance measures.
Med Care
2015 Nov;54(1):
24-31.
Schlesinger M, Grob R, Shaller D, et al.
Taking patients' narratives about clinicians from anecdote to science.
N Engl J Med
2015 Aug;373(7):
675-9.
Schlesinger M, Kanouse DE, Martino SC, et al.
Complexity, public reports, and choice of doctors: a look inside the blackest box of consumer behavior.
Med Care Res Rev
2014 Oct;71(5 Suppl):
38S-64S.
Shaller D, Kanouse DE, Schlesinger M.
Context-based strategies for engaging consumers with public reports on health care providers.
Med Care Res Rev
2014 Oct;71(5 Suppl):
17S-37S.
Hussey PS, Luft HS, McNamara P.
Public reporting of provider performance at a crossroads in the United States: summary of current barriers and recommendations on how to move forward.
Med Care Res Rev
2014 May;71(5 Suppl):
5S-16S.
Mukamel DB, Haeder SF, Weimer DL.
Top-down and bottom-up approaches to health care quality: the impacts of regulation and report cards.
Annu Rev Public Health
2014 Mar;35:
477-97.
Sabin JE.
Physician-rating websites.
Virtual Mentor
2013 Nov;15(11):
932-6.
Huckman RS, Kelley MA.
Public reporting, consumerism, and patient empowerment.
N Engl J Med
2013 Nov;369(20):
1875-7.
Emmert M, Meier F.
An analysis of online evaluations on a physician rating website: evidence from a German public reporting instrument.
J Med Internet Res
2013 Aug;15(8):
e157.

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